ManyChat is a cloud-based chatbot platform that helps small businesses drive chat marketing campaigns through social media platforms and text messaging. Among its notable features, ManyChat stands out for its efficient message broadcasting, drip marketing, A/B testing, audience segmentation, and lead conversion tools. Its drag-and-drop interface also allows businesses to create custom chatbots with predefined templates and access to advanced tools that let agents prevent incoming bot messages while still communicating with key subscribers.
Capabilities |
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
Instant automatic Instagram DM's. Best customer support ever. Easy to use. Drives sales in practical ways by integration of tools. Superfast instagram DM for marketing. Best and effective tool for Instagram marketing and the instant start of the conversation.
Nothing. Very satisfied with these tools and automatic DM's.
It offers excellent features like automatic instant chats, autoresponders, and opt-ins, which can help in increasing your engagement and conversions.
Выполнять сложные задачи, которые с наружи кажутся простыми и понятными.
Когда слишком усложняют вопросы, которые можно решить проще и быстрей.
Привлечение клиентов происходит очень быстро и эффективно. Возможность взаимодействия с самого начала и на долгий срок.
I used Manychat for a language book page. It helped find customers and helped to survive two years of Covid, because my business was crushed by covid.
Setting up took some time and a lot of effort as things did not work correctly. Took a lot of reading, watching youtube tutorials.
Manychat is like a best version of a salesman for my tiny page. Conversion is high once they send message to my page.
The user friendly interface, it is very easy to use!
The long-wait for Instagram Tools! Please hurry!
Attending client messages fast, with ManyChat everything is automated!
Friendly user! It lessens workload on my part as it will be the one to the follow ups and answering for me.
Of course, it will say the same thing even if the question is not related.
Complicated questions of course cannot be handled by ManyChat and therefore I still have to do it myself.
I liked the automation function where I can set the responders for my clients.
I dislike the fact that for every page, you have to pay a separate subscription to upgrade to Pro
The auto-responder function solved my response problem to my clients. I am not worried to sleep peacefully at night because I know, my client's queries will be responded real time.
There is a small learning curve, for me, this is one of the most important things when I look for new tools to use.
Sometimes I see some bugs, like when new messages are not triggered when users take the requested steps.
Great open rates and direct communication with my community.
Love the interface, surface, the versatile functions and exchange/integrations. its the best way to do an adaptive survey and react according to the users input differently
limited functionality of formulas, reacts slow in browser, not independent of Facebook
got new client and a learn a new field
Convenience of having artificial intelligence respond 24/7.
The delay in having the responder's information show up in email notification.
ManyChat is a game-changer in how I get clients. Most people don't seen to mind providing information when prompted.
It is integrated with facebook messenger
The payment scheme, Ive been trying to avail the pro and my card keeps declining.
I used ads to spread businesses with a send message CTA, then when clients sends a message automatically, bots are already there to answer, letting my client experience the virtual accommodation of the company.
ManyChat has great tutorials, and is very easy to use.
They could better explain how an ad agency could built a chatbot for a client, and then give it to the client.
It was very easy to create a FAQ and answer free-format questions.
ManyChat gives me a lot of new opportunities to grow up in my business.
I can`t remember something which I don`t like.
I made online courses for education ONLY in ManyChat and FB Messenger.
The support is very good and interface makes it easy to work out what you need to do to get to the next step. Flows are easy to build on the fly and when you test them they work really nicely straightaway. From a marketing perspective one of the key features I really like would have to be the ability to segment an audience using features like the tags and custom fields.
Occasionally I have noticed when I go into a flow to edit the flow is a little blurred and I am having to reset or restart Manychat to fix it. It's a minor frustration to be honest.
One problem is that a lot of businesses are not set up to immediately answer online queries via a Fb page or website. A chatbot set up in Manychat provides the ability to answer a customers query straightaway in a way a human may not be able. Immediately responding increases the chance that the customer will act to book an appointment or even make sale.
Manychat is very easy to understand and to use. We've got a lot of subscribers that engage with the messages
It's only in English =$ sometimes I struggle to understand but its not that much
We are getting a lot of potential clients and engaging then with the messenger
The guys are really ahead of the industry, I like the interface and the flow design tools
they not provide tools to create chatbots with WhatsApp yet
All my messenger chatbots for clients I using ManyChat, The support its also very practical and helpful!