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Ingeniux
4.1
(87)
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Ingeniux Reviews & Product Details

Ingeniux Overview
What is Ingeniux?

For an agile web experience, Ingeniux CMS is a great option for websites, portals, communities, and intelligent content delivery. Ingeniux CMS is built on a flexible, mobile-first architecture that helps manage and deliver content to any channel or device, ensuring proper governance and compliance of content. To date, Ingeniux CMS is used by hundreds of businesses, organizations, trade associations, and higher education institutions and is available as both a hosted service (SaaS) or an on-premise solution. 

Company Ingeniux Corporation
Year founded 1999
Company size 51-200 employees
Headquarters Seattle, WA, United States
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What Ingeniux is best for?
How does Ingeniux compare to HubSpot CMS Hub?
What are the pros and cons of Ingeniux?
Ingeniux Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, On-Premise Linux, On-Premise Windows
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Ingeniux Features
API Access
Asset Management
Collaboration Tools
Content Analytics
Content Archiving
Content Migration
Content Personalization
Content Preview
Content Scheduling
Customer Support
Customizable Templates
Drag and Drop Interface
E-Commerce Integration
Form Builder
GDPR Compliance
Inline Editing
Media Library
Mobile Editing
Multilingual Support
Plugins and Extensions
Responsive Design
SEO Management
Search Functionality
Social Media Integration
Tagging and Categorization
Template Management
User Roles and Permissions
Version Control
WYSIWYG Editor
Workflow Management
Ingeniux Media
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: December 03, 2024
Ingeniux Logo
87 Ingeniux Reviews
4.1 out of 5
Mid Market (51-1000 emp.)
Oct 19, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Web Developer"
What do you like best about Ingeniux?

I like the Knowledge Base and Monthly Open Office

What do you dislike about Ingeniux?

Schemas and Templates are less flexible on the hosted instance.

What problems is Ingeniux solving and how is that benefiting you?

We are creating new websites and require publishing targets for both websites and respective apps. OUr clients gaining greater options to customize.

Enterprise (> 1000 emp.)
Nov 24, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"The best CMS I've worked with so far"
What do you like best about Ingeniux?

Being a new Ingeniux CMS User, I found the interface intuitive and easy to use, especially in version 10. Having met some of the Ingeniux staff in person, I can tell they are truly passionate about their product and it shows in the quality of software that they put out.

What do you dislike about Ingeniux?

Documentation for specific tasks can be hard to find, but Ingeniux Support is top-notch, and will respond promptly to any question you may have.

What problems is Ingeniux solving and how is that benefiting you?

For us, it's the management of content across a decentralize web governance structure and maintenance of accessibility compliance, that the Ingeniux CMS helps us most with.

Enterprise (> 1000 emp.)
Nov 24, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Flexible, Headless, and it Keeps Getting Better"
What do you like best about Ingeniux?

This CMS has everything an organization of any size would need to be successful. There's so much control on assets, pages, URL maps, and more. Since version 10, asset management has really made a huge difference in how we're able to publish our assets to different publishing targets, including the ability to have them expire, know where they're used, and more. The headless nature of the CMS exporting XML (or JSON!) to any endpoint has been huge as well - we've been able to export this to things like external apps or other web services to use.

What do you dislike about Ingeniux?

There hasn't been an update in a while, but that being said, their support is second to none. They've been very responsive to any issues we've encountered, rare as that is.

What problems is Ingeniux solving and how is that benefiting you?

The headless nature of the CMS really does make a difference in how we're able to distribute our content. In addition, the ability to deploy to an app service has helped us be more successful with our load rather than just jam-packing a server with a bunch of sites.

Enterprise (> 1000 emp.)
Nov 16, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Ingeniux is a true partner"
What do you like best about Ingeniux?

Ingeniux has innovative technology and a platform that supports standards, not proprietary code. What stands out about this company, though, is their willingness to truly partner--to listen, help solve problems large and small, and offer smart suggestions on how to resolve issues or meet a goal.

What do you dislike about Ingeniux?

I have to think really hard about anything I dislike about them. They're growing, so I think their documentation and support content is behind the rest of their technology and general support model. It is fine, it just isn't as good as everything else. This is so not a show-stopper, though.

What problems is Ingeniux solving and how is that benefiting you?

Content portal that provides a single place for both technical documentation and support content, with dynamic delivery for specific audiences.

Enterprise (> 1000 emp.)
Sep 14, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Excellent Experience so far using Ingeniux"
What do you like best about Ingeniux?

The best thing so far about Ingeniux is their support team, they are constantly there for my company when we get stuck, and not only do they answer my issue within minutes of my submission but they will call me and talk to me on the phone to make sure they understand the issue.

What do you dislike about Ingeniux?

I have no complaints, we really like this CMS. It would be awesome if they could create better documentation, there is a lot to know about the CMS, especially if you are integrating it into an MVC project.

What problems is Ingeniux solving and how is that benefiting you?

We use the CMS for everything, it allows us to white label our sites for different customers. The best part is the feature flags we set up within the CMS and tie it back to our code base to allow us to push things to production faster. The CMS integrates nicely with our .net code.

Enterprise (> 1000 emp.)
Mar 01, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Fisher Price Easy to learn and train your users"
What do you like best about Ingeniux?

this product is easy to understand and pickup by those who support content across campus outside the office of web technology and information technology. I have successfully trained users of all skill and comfort levels across campus in a 1 hour basics training session.

What do you dislike about Ingeniux?

With 360 hours, there is nothing I can say I dislike. Eventually an answer is found and a problem solved.

What problems is Ingeniux solving and how is that benefiting you?

it allowed us to implement workflows and permissions that in turn helped us to have constituents across campus maintain and own their own content while allowing the office of web technology, content management, and information technology maintaining the structures, branding, and a cohesive consistent branding and message through out the entire site.

Mid Market (51-1000 emp.)
Feb 28, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great Product "
What do you like best about Ingeniux?

I love that every time you turn around, the product is getting improved. Development is active and responsive to your needs which means this is far from being a stale software title.

What do you dislike about Ingeniux?

Being on the East coast means I'm in hours before any west coasters are awake... only an issue if you're an east coast early bird.

What problems is Ingeniux solving and how is that benefiting you?

We are solving our years of problems related to searching our site with Ingeniux. They now have a new included product called "InSite Search" which has been clearing years of headaches.

Enterprise (> 1000 emp.)
Feb 27, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Flexibility at its best"
What do you like best about Ingeniux?

Easy to use and understand and to train others on. The interface is simple and not complex. Most users can pick up the process or building out a page or using a workflow with minimal effort.

What do you dislike about Ingeniux?

Assignments are clunky - can not group them or do a mass/group change.

What problems is Ingeniux solving and how is that benefiting you?

Ability to publish our content using a managed system with the flexibility for dynamic publishing, integration, rebranding and micro sites.

Mid Market (51-1000 emp.)
Nov 04, 2015
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"As a 6-month user..."
What do you like best about Ingeniux?

Easy to use. Previously I've been using JOOMLA platform. Was trained on WordPress, so after those 2 "guys" Ingeniux" seems easy. It does have similar structure which makes it easier to use.

What do you dislike about Ingeniux?

After 3pm the live postings are slower. The way "around" I have to make to get into translation stage. I wish I'd skip all these steps. After translations are returned, the links are not "there", so I have to manually check and re-link translated pages. It is a pain.

What problems is Ingeniux solving and how is that benefiting you?

We are software support company, so on our website we do promote our self. I do love that Ingenius platform is responsive, that factor help us skip many extra steps when preparing graphic and layouts for posting.

Small Business (50 or fewer emp.)
Oct 26, 2021
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Easy to use, flexible system that meets our needs"
What do you like best about Ingeniux?

Interface; reliability; customer support

What do you dislike about Ingeniux?

XML doesn't work well in our transl mgr.

What problems is Ingeniux solving and how is that benefiting you?

Reusing content is a plus. Output to InDesign for print publishing allows us to compose our books quickly. Translation manager app neatly packages content.

Mid Market (51-1000 emp.)
Dec 08, 2020
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Great CMS"
What do you like best about Ingeniux?

Ability to have groups of people with varying permissions. Ability to control what they can edit and do.

What do you dislike about Ingeniux?

I don't like that you have to check in and mark pictures for publish. It adds several steps. Would love for that to be an optional automatic.

What problems is Ingeniux solving and how is that benefiting you?

We are able to have many offices and departments at our college contribute to the website.

Mid Market (51-1000 emp.)
Nov 24, 2020
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Great Platform for Custom Client Portal"
What do you like best about Ingeniux?

The Ingeniux CMS and Cartella platform have been great in creating a redesigned digital experience for our clients. The technology is flexible in its ability to integrate with different systems, enabling us to extend our internal workflows to our clients to provide a more efficient experience. As an administrator, I find it easy to manage the platform and make changes for our organization. We also work closely with the Ingeniux professional services team, and their development team has been great to partner with.

What do you dislike about Ingeniux?

We have a lot of customization built into our CMS with a lot of forms being used on our portal. As someone new to administering a CMS, I could use better tools when packaging and pushing releases into production. I also wish there was more native analytics within the software for tracking asset downloads, usage, etc.

What problems is Ingeniux solving and how is that benefiting you?

We built a public marketing site and custom client portal with Ingeniux. The portal was designed to be a centralized workspace for our clients to complete any and all work with our company. We have achieved this outcome, significantly reducing the amount of client requests coming from email, which has resulted in a reduction in errors and greater client satisfaction.

Mid Market (51-1000 emp.)
Feb 28, 2018
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"New to Ingeniux"
What do you like best about Ingeniux?

Their training and implementation process has been very helpful for us. The system seems to be able to support most of our needs (there are a few items we will be looking into developing down the road). We're excited to launch our new site on their platform soon.

What do you dislike about Ingeniux?

Some of the development work that was done required additional hours, however this may have been due to a lack of full scoping the work before development started.

What problems is Ingeniux solving and how is that benefiting you?

We needed a new CMS because our old system was no longer supported. The additional SEO and ADA support will be crucial for us. They were able to develop some logic, such as dynamically displaying branch/ATM locations and hours.

Enterprise (> 1000 emp.)
Sep 02, 2016
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Solid software with excellent support! "
What do you like best about Ingeniux?

I love their support team the best. They respond quickly and don't leave you hanging.

What do you dislike about Ingeniux?

You can't quite hack and bash at your content like you can in notepad... but that's OK as you get stablity and even product among users instead.

What problems is Ingeniux solving and how is that benefiting you?

Our organization's web presence is more uniform than it's ever been before due to global templates and control.

Enterprise (> 1000 emp.)
Sep 01, 2016
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"I recomend Ingeniux"
What do you like best about Ingeniux?

Auto-navigation and taxonomy are superior tools.

What do you dislike about Ingeniux?

Page dependencies when publishing often led to massive publishes. However, this has much improved with the latest version.

What problems is Ingeniux solving and how is that benefiting you?

Effective enterprise wide content management for a top 100 university. Content management centralization is key for consistent enduser experience.

Enterprise (> 1000 emp.)
Mar 04, 2016
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"IGX Review"
What do you like best about Ingeniux?

This content management system offers a lot of options for multiple users to contribute to their website while still allowing for administration and oversight. The user interface is really good in comparison to other systems I have worked with. I've had a good time working with the support team. The move to a NO SQL database and moving to use .NET as its primary development language is also a move in the right direction.

What do you dislike about Ingeniux?

Generally been please with the solution. Would like to see it add more segregation of administrative duties.

What problems is Ingeniux solving and how is that benefiting you?

We have been able to address a number of sites over the years . The ability to serve the needs of three different campuses. Provide responsive solutions. Managing various ways to share content thought the site and uses of categorization.

Small Business (50 or fewer emp.)
Oct 29, 2015
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Superior product for small businesses and universities"
What do you like best about Ingeniux?

Innovative technology, user-friendly, and great admin controls

What do you dislike about Ingeniux?

Still some kinks to work out, so hoping with future versions it will improve

What problems is Ingeniux solving and how is that benefiting you?

It has improved our forms of communication and enhanced our marketing tactics for our member users.

Mid Market (51-1000 emp.)
Nov 24, 2020
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Solid, simple web designer, CMS, and hoster"
What do you like best about Ingeniux?

On a day to day basis, Ingeniux CMS has been easy to "run." It is simple enough and flexible enough that routine posts and updates are fairly quick and easy, and we have been able to readily onboard new users. Their leadership, core architecture, and design all seem very solid.

What do you dislike about Ingeniux?

Support and change requests have been fairly good overall, but at times have been difficult to get timely progress, especially for those support issues that fit in the grey area between a "bug" and a "feature request." Also, I'd prefer more layout/font options in the core CMS.

What problems is Ingeniux solving and how is that benefiting you?

Ingeniux design and CMS have been key to "modernizing" our web presence over the last two years and to provide a flexible platform for us to drive traffic and conversions from our marketing efforts. The CMS has also made it easier for us to improve SEO and sharing/reuse of our web content.

Mid Market (51-1000 emp.)
Oct 11, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Great features and easy to use"
What do you like best about Ingeniux?

Ingeniux has a very robust feature set and can be customized to meet your needs.

What do you dislike about Ingeniux?

I wish there was an option to preview your scheduled changes or the state of the site for a given date.

What problems is Ingeniux solving and how is that benefiting you?

Empowering the marketing department to create and manage the website.

Mid Market (51-1000 emp.)
Oct 02, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Ingeniux is a fast, flexible, modern CMS."
What do you like best about Ingeniux?

Ability to create a variety of hooks and schemas; the CMS itself handles everything from security to workflow rather well, and the API takes care of just about everything that's not already built in.

What do you dislike about Ingeniux?

Small hiccups in development/design. Developers need to think more about UI before going ahead and implementing changes.

What problems is Ingeniux solving and how is that benefiting you?

Easy to set up various forms of tracking, reusable content, integrations with CRM.