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Box
Secure Cloud Storage Solution
4.2
(4,905)
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Box Reviews & Product Details

Box Overview
What is Box?

Box is a file-sharing and content management platform that runs on the cloud. The platform lets users store, share, and collaborate on files, regardless of where they are, through the use of workflow automation, security controls, and various integrations with business applications. Using Box, businesses can help their teams streamline internal processes and boost team productivity.

Company Box, Inc.
Year founded 2005
Company size 1001-5000 employees
Headquarters Redwood City, California, United States
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Box Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone
Training Documentation
Languages English
Box Features
API Access
Access Controls/Permissions
Activity Tracking
Audit Trail
Backup and Recovery
Bulk Upload
Cloud Storage
Collaboration Tools
Commenting/Annotations
Customizable Branding
Document Management
Drag & Drop Interface
Encryption
File Sharing
File Synchronization
Integrations
Mobile Access
Notifications
Offline Access
Real-time Collaboration
Reporting & Analytics
Role-Based Permissions
Search Functionality
Security Compliance
Single Sign-On (SSO)
Task Management
Third-party Integrations
User Management
Version Control
Workflow Automation
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: February 12, 2025
Box Logo
4,905 Box Reviews
4.2 out of 5
Enterprise (> 1000 emp.)
Feb 28, 2020
 Source
Overall Rating:
5.0
Penelope K. avatar
Penelope K.
Senior Project Manage
Share
"It has a really solid file management structure."
What do you like best about Box?

I love its clean and simple interface that makes it easy to use from the first moment this product is used. It very easy to be able to manage the roles of the shared folders and files making this have more control in the security, and at the same time I have the protection that Box gives me. I like that I can make modifications within the platform and at the same time those updates are are reflected to the other users in which I'm working collaboratively on a file or folder. Box has many integrations that allow you to upload any file from another website to Box, allowing this to send files quickly and safely. The preview is excellent, allowing you yo view the elements such as images, documents, videos, etc. without having to open the file. I can make document locally and synchronize it to Box so that every time I save the document it is also saved in the Box cloud.

What do you dislike about Box?

sometimes there are conflicts when two or more users want to update a file at the same time. Manual synchronization should be more practical, making it syncrhonize multiple selection more intuitively. It should include all web functions both on the desktop and in the mobile application this would increase the user experience and it would be very convenient to use it. I wish I could edit inside the mobile platform as a document and not forward it to an office application.

What problems is Box solving and how is that benefiting you?

Box allowed us to generate a stronger environment with file management as we were able to manage the permissions of each file and folder securely without any loss of important files. We have been able to create a backup copy of almost all of our files successfully as Box provides an encrypted security that gives us confidence. When you need to send a large folder full of heavy files Box has been the solution since it only requires uploading the content and sharing the content to the specific customer and with the required permissions. Finally I want to highlight how easy it has been to be able to use Box from any platform, be it web, mobile app or desktop, this has helped to speed up the work process.

Enterprise (> 1000 emp.)
Feb 23, 2020
 Source
Overall Rating:
5.0
Rachel P. avatar
Rachel P.
Technical Project Manager
Share
"It is the basis for storing important files."
What do you like best about Box?

It has very affordable prices according to the storage space it offers, this is very advantageous when you are a very large company and require to store large amount of important files and have them available at any time. It is very easy to be able to work in collaboration with the work team since I can share files very easily by means of permission management. Its platform both desktop, web and mobile devices are very easy to use, making this speed up the work process. Box really focuses on keeping files securely, so it has an enterprise-level encryption. It can be integrated with other applications in the cloud making this more practical.

What do you dislike about Box?

I would like them to improve the feature of managing the files since currently they sometimes tend to fail. I would also like to be able to download files separately or download the content within a Zip or Rar file without having to download and extract the set of files that I don't need. That would be the little I see wrong with this increible platform that I will continue to use since I have seen improvements since my first encounter with Box.

What problems is Box solving and how is that benefiting you?

Box has been one of the best options that I have had when it is possible to sabe and store any type of file safely, without complications of information leakage or loss of files. I have been able to remotely access any file I have synchronizing in this product, thus helping me not have to load my devices as a laptop everywhere but I simply have to log in or use my mobile device. Its security framework means that it can count on Box with its eyes closed and Box also focuses on improving its platform every day.

Mid Market (51-1000 emp.)
Feb 18, 2020
 Source
Overall Rating:
5.0
Terry C. avatar
Terry C.
Director Of Sales, Us Education & Latam
Share
"Box Review"
What do you like best about Box?

I like that I can transfer large files quickly and safely to another individual via email with the cumbersome slowdown that it sometimes takes when just emailing the files.

What do you dislike about Box?

The one thing that I don't like is the limitation of size and the need to purchase more size to send larger files. Trust me, I get it that Box needs to make money but this is the only thing I dislike.

What problems is Box solving and how is that benefiting you?

Problems that we've solved are presentations for opening summits where we have a number of presentations that need to get out and having them all in one folder and blasting them out has been quick and seamless.

Small Business (50 or fewer emp.)
Feb 14, 2020
 Source
Overall Rating:
5.0
Jillian M. avatar
Jillian M.
Information Architect
Share
"Best cloud service available"
What do you like best about Box?

Box's UI is clean, its components are easy to navigate, Box is easily integratable with other platforms, and its security is always up to date. Box also integrates with Google GSuite products and Microsoft online.

What do you dislike about Box?

Box Notes should have some more creative features (ie - the ability to size imported images). Also - the enabled links for sharing should be automatically accessible to anyone in the organization that has the link. Right now, Box makes you enter the email addresses of everyone that you wish the share the link with - this is time consuming.

What problems is Box solving and how is that benefiting you?

Collaboration and communication are streamlined with Box. Sharing ideas, brainstorming, and editing are all very easy.

Enterprise (> 1000 emp.)
Feb 14, 2020
 Source
Overall Rating:
5.0
JA
Jogen Paolo A.
Instructional Designer
Share
"Great Storage!"
What do you like best about Box?

Box was easy to navigate. Similar to other cloud storage apps, it feels familiar and user interface is easy to navigate.

What do you dislike about Box?

Nothing. Box was easy to navigate. Similar to other cloud storage apps, it feels familiar and user interface is easy to navigate.

What problems is Box solving and how is that benefiting you?

I did not encounter any problems.

Mid Market (51-1000 emp.)
Feb 06, 2020
 Source
Overall Rating:
5.0
MM
Monicah M.
Founder
Share
" Save And Share "
What do you like best about Box?

Box is an incredible and comprehensive software that synchronize and collaborate all your files in single central place for easy access. It supports sharing large files without any struggle. Possession of powerful and advanced features like showcase and sync makes it incredible.

What do you dislike about Box?

I do not have any complain towards this software, it has never disappointed me at all.

What problems is Box solving and how is that benefiting you?

Ease of accessing folders. It is very flexible across devices from phones(Android enabled) to computers. It has improved filing sharing system and eradicated traditional incoviniences. I like how it links several users in the same account without struggling. Possession of pleasant interface and intrusive design. All files are centralized in one place.

Enterprise (> 1000 emp.)
Feb 06, 2020
 Source
Overall Rating:
5.0
CT
Chaitra T.
Business Analyst Intern
Share
"Professional collaboration for file storage"
What do you like best about Box?

The cost is very low compared to other competitions like dropbox. You get 5GB free and then $20/month for 50gb. I would also say it works on all the operating systems like Windows, Linux, Mac etc.

What do you dislike about Box?

It is pretty slow in uploading and retrieving the data.There is no edit function provided so, you have to transfer a file to your local machine to edit.

What problems is Box solving and how is that benefiting you?

I am using it for file storage and collaborating with other team members.

Small Business (50 or fewer emp.)
Feb 01, 2020
 Source
Overall Rating:
5.0
PD
Patrick D.
President
Share
"As a small biz owner, I use Box Sync to automatically keep my files on several PCs the same."
What do you like best about Box?

Box Sync is the only way I use Box. I have a laptop for travel and a desktop PC for weekends. Box Sync is what allows me to continue working on either machine with a very good history of my latest files being there.

What do you dislike about Box?

I wish Box Sync had a higher limit on the size of file it would synchronize.

What problems is Box solving and how is that benefiting you?

Continuing work smoothly regardless of which of my computers I'm working on at a given time.

Enterprise (> 1000 emp.)
Jan 28, 2020
 Source
Overall Rating:
5.0
Anny H. avatar
Anny H.
Web Design Specialist
Share
"Secure storage of my important documents"
What do you like best about Box?

What I love about Box is its large storage capacitym it is simple to connect it to the cloud of my work system and have a secure backup of every document I want to store. It offers the great capacity, only from its platform, to create a collaborative work network with my work team, simply grannting permits to the people I want to enter, we can share and exchange information in collaboration, as simple as that. It is a fairly practical tool, it does not take up much space on my computer and the synchronization system is the best it has without a doubt. I don't need to copy the documents to all the devices I have, just by logging in I have all my files where I need them.

What do you dislike about Box?

It is practical tool, with multiple features that make it stand out among the best storage platforms. It is simple to use, it does not have so many complications to understand its great utility, Its cost is completely adapted to my use, it provides just the necessary tools in relation to cost-price. It is important to highlight customer support, is always aware of any questions that may arise at the right time, providing immediate solutions for any inconvenience. Maybe the heavier files may take longer than necessary to load, however, it is my only complain, it is a problem that I can handle.

What problems is Box solving and how is that benefiting you?

With the implementation of Box we have achieved great objectives, its benefits have been diverse. We improve the exchange of documents and collaborative work, we store all our important documents wasily, quickly and safely. The best of all this is has completely adapted to our work rhythm, with an efficient system, to the order of the day, without presenting any type of error, exponentially increasing the opportunity to carry out a fluid, collaborative and safe work. It is all we need in our company to achieve efficiency in every job we do.

Enterprise (> 1000 emp.)
Jan 13, 2020
 Source
Overall Rating:
5.0
Anabel J. avatar
Anabel J.
Global Product Manager
Share
"Contains excellent tools and large storage capacity"
What do you like best about Box?

One of the aspects that stand out is the way in which you can work in collaboration with the work team and that can also administer those permits to each worker, thus allowing you to choose whether you can modify, download or only visualize. This software is very useful when I need my files at any time without the need to go there with portable technological equipment, such as USB, micro SD, CD, etc. Box simplifies my life by keeping the files protected in the cloud, helping me to synchronize it with all my devices such as laptops or smartphones without having to copy them manually. It is excellent to have this program because I take up less space on my PC because of the simple fact that box shows me the synchronized files but they aren't physically there until I want or need it.

What do you dislike about Box?

From the time I have been using box I don't find many features that I don't like or severely hider their daily use, so I really have this software for whatever it is as fa as storing and sharing important files is concerned. Also, when a small poblem arises, we immediately contact the support who are very friendly and always have a solution.

What problems is Box solving and how is that benefiting you?

There is no doubt that since Box has come to me it has been one of the best decisions I have had, an investment that is really worth it since it has improved our working environmen and optiized how we work collaboratively. Box has always been a solid platform that has never had failures or files loss in the time I have used it, this gives me security and my colleagues. I love it since it is under that measure, complying with all the requeriments of the company and also the personal requirements.

Mid Market (51-1000 emp.)
Jan 03, 2020
 Source
Overall Rating:
5.0
Mihails G. avatar
Mihails G.
Economist
Share
"Very useful tool for keeping documents on cloud"
What do you like best about Box?

This tool helps to access files via internet on cloud by any device like smartphone, PC, notebook or the tablet.

What do you dislike about Box?

Sometimes working with files online is not very stable. Sometimes there is problems with document moving across the folders and subfolders.

What problems is Box solving and how is that benefiting you?

With Box i'm solving problems which documents sharing among many devices. It helps to benefit business processes like fast file sharing, documents editing them on the go.

Enterprise (> 1000 emp.)
Dec 27, 2019
 Source
Overall Rating:
5.0
Joan C. avatar
Joan C.
Multimedia Specialist (Web Content, Design And Development)
Share
"An excellent enterprise file solution"
What do you like best about Box?

We can access files anywhere, share them within our organization only or with others, and even use secure file drop.

What do you dislike about Box?

I don't like that subfolder access is inherited from primary folder access and can't be changed. I don't mind if that's the default, but I want to be able to restrict just one subfolder from a primary folder user and cannot.

What problems is Box solving and how is that benefiting you?

Storage and transfer for large files; secure file storage; ability to share files with the public without hosting them directly on our sites.

Enterprise (> 1000 emp.)
Dec 03, 2019
 Source
Overall Rating:
5.0
NS
Noel K. S.
Founder
Share
"All people can easily store our data, files and documents."
What do you like best about Box?

This is the perfect program for processing. Our records, files and documents are easily stored by all people. Fotos, photos and other files can also be saved. This technology is used for the best projects in leadership. It allows us to evaluate the business and other finance. We also use this software to edit and type messages, to chat with friends and to connect with our colleagues. The only downside is that the program is also a tool for sharing. Our data, files, video documents and other important information are easily shared. We can communicate with friends and colleagues quite quickly. Box offers the best forum for software development and editing.

What do you dislike about Box?

My entire experience is not perfect, but everything is good. It is used for storage software but somehow our data and documents can not have been stored and we will have lost only this software in all important documents. The other thing is that technology, because we can't connect ourselves to our friends and coworkers, can not provide the good web connection. We can use only messengers, but messenger can not be used because of the bad Internet connection issue. For using this software, we can't edit the additional information. All the issues are making the code for the box. It is highly costly but affordable software. Everything's very simple, but it can't make my business at some time.

What problems is Box solving and how is that benefiting you?

The software is very simple to use and for any time in the world I also use the software. All these apps are so outstanding and they are the best way to manage tasks, documents and others. For my saved data, I also use this software. It saves our data, videos, images, files and key documents easily. It is the excellent editing software and I use the software almost since the software is the easiest.

Enterprise (> 1000 emp.)
Dec 02, 2019
 Source
Overall Rating:
5.0
DR
Diana R.
Teacher
Share
"box review"
What do you like best about Box?

Something i like about this program is that you can make you personal account free so it is affordable.

What do you dislike about Box?

Something i don't like about this program is that they always tend to put limitations when you haven't have fully paid version.

What problems is Box solving and how is that benefiting you?

It is easy to manage this app and to teach my coworkers how to use it.

Mid Market (51-1000 emp.)
Dec 01, 2019
 Source
Overall Rating:
5.0
SN
Scholastica N.
Customer Support
Share
"Box has intuitive interface "
What do you like best about Box?

Box has a phenomenal platform for files sharing and ease of accessing files upload.

What do you dislike about Box?

Never disappoints as it meets all my needs.

What problems is Box solving and how is that benefiting you?

The ease of collaborating makes editing documents happen.

Mid Market (51-1000 emp.)
Nov 29, 2019
 Source
Overall Rating:
5.0
AD
Ajay D.
Hr Executive
Share
" Boxing Files "
What do you like best about Box?

It has fully done away with all traditional inconveniences including losing files. All files are harmonized in a central location Which eases accessing them. Capable of linking several participants to similar folder but with different devices. It can even fit in small devices like phone and tablets but functionality is superb. Sharing files of large size.

What do you dislike about Box?

I don't have any questions, I love box for it has digitalised my personal filling and company's ones.

What problems is Box solving and how is that benefiting you?

Uploading and sharing documents. Files being locked in central location. Little or no training required. Flexible to devices.

Mid Market (51-1000 emp.)
Nov 26, 2019
 Source
Overall Rating:
5.0
Paresh C. avatar
Paresh C.
Software Engineer
Share
"Must use platform for file sharing"
What do you like best about Box?

Its cloud behavior. One can share and access the files from anywhere.Box can be used as a local file storage. It allows files of all types. Access can be given to the peers for editing and modifying files. This works well when users are geographically located differently and work in different timezones. Box can be configured to work with other apps where file creation and store can be automated. This is very helpful in scenarios where the application demands file creation on the fly. There is an app as well. So, you can access files on your mobile anytime. With apps to open multiple files, you can open and view the files as well. It makes life so much easier.

What do you dislike about Box?

Uploading of files is slower, especially the larger files.

What problems is Box solving and how is that benefiting you?

We use it for file sharing within the organisation. File sharing is just so much easier and safe. One can share the files and provides permissions to the users for file access, modification, deletion. We use it internally for build deployments and builds storage. Any feature requests and defect fixes or any automation suites that generate reports on the fly use box to store the files. also, for file upload notification purposes, box can be connected to other apps to provide realtime notifications

Mid Market (51-1000 emp.)
Nov 25, 2019
 Source
Overall Rating:
5.0
DA
Dev A.
It Specialist
Share
" Independent Could Storage Software "
What do you like best about Box?

Box is the most lightweight and Cloud Storage that has all in one. It supports downloading and saving and sharing to intended recipient. All files are placed in central place and they are easily accessible. It is very simple to access single folder from different devices at same time. It has most recent version.

What do you dislike about Box?

I love all what Box software has, it has never disappointed me at any point.

What problems is Box solving and how is that benefiting you?

Sharing downloaded files. All files are easily accessible at all time. They are saved at single place.

Mid Market (51-1000 emp.)
Nov 23, 2019
 Source
Overall Rating:
5.0
KP
Kinjal P.
Founder
Share
"Box Review"
What do you like best about Box?

Box stores all my notes from school so I do not have to use the storage on my device. Box has more storage than my device. I can also upload files through different apps onto box in order to be able to access them on my other devices. This saves me a lot of storage on my other devices, I am able to delete files from my devices without worrying that they won’t be viewable later.

What do you dislike about Box?

The organization of box is sometimes difficult to navigate, but the search bar is helpful in locating my files.

What problems is Box solving and how is that benefiting you?

Some benefits of box is that can upload files from different devices onto box to view. I can upload files from other apps to box for extra storage. This allows me to save storage on my device. Box is able to store different types of files as well, which is helpful when trying to upload PDFs, Microsoft documents, and exporting files from websites such as google.

Mid Market (51-1000 emp.)
Nov 20, 2019
 Source
Overall Rating:
5.0
Dan B. avatar
Dan B.
Project Manager
Share
"Put it on Box and share it!"
What do you like best about Box?

Makes sharing assets and information across companies easy. Enjoy the link sharing and folder organization factor. Works very well for multi company collaborations.

What do you dislike about Box?

Upload times can take time depending on file size. Also you may need to give the team a quick tutorial to make sure they are creating the proper folder structure and uploading correctly.

What problems is Box solving and how is that benefiting you?

sharing large files across companies and agencies. Also allowing versioning to eliminate any sort of confusing on latest and greatest asset.