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Box
Secure Cloud Storage Solution
4.2
(4,905)
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Box Reviews & Product Details

Box Overview
What is Box?

Box is a file-sharing and content management platform that runs on the cloud. The platform lets users store, share, and collaborate on files, regardless of where they are, through the use of workflow automation, security controls, and various integrations with business applications. Using Box, businesses can help their teams streamline internal processes and boost team productivity.

Company Box, Inc.
Year founded 2005
Company size 1001-5000 employees
Headquarters Redwood City, California, United States
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Box Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone
Training Documentation
Languages English
Box Features
API Access
Access Controls/Permissions
Activity Tracking
Audit Trail
Backup and Recovery
Bulk Upload
Cloud Storage
Collaboration Tools
Commenting/Annotations
Customizable Branding
Document Management
Drag & Drop Interface
Encryption
File Sharing
File Synchronization
Integrations
Mobile Access
Notifications
Offline Access
Real-time Collaboration
Reporting & Analytics
Role-Based Permissions
Search Functionality
Security Compliance
Single Sign-On (SSO)
Task Management
Third-party Integrations
User Management
Version Control
Workflow Automation
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: March 14, 2025
Box Logo
4,905 Box Reviews
4.2 out of 5
Mid Market (51-1000 emp.)
Jul 26, 2019
 Source
Overall Rating:
5.0
Lee S. avatar
Lee S.
Executive Board Member
Share
"Efficient Institution-wide Cloud Sharing"
What do you like best about Box?

Box's interface is really intuitive and works great for sharing files across my institution, as well as keeping certain files and folders limited by privilege. It makes organizing a great deal of information, including sensitive information, really easy. The website design is also sleek and easy to navigate.

What do you dislike about Box?

Integration with Mac is a little shaky sometimes for the desktop application; it requires re-opening upon every startup to access the files, which Dropbox doesn't. It also has a tendency to forget preferences upon re-opening; ie certain folders I used to have saved to display in my Finder always pop up when I restart, even if I don't use them anymore, so I end up having to close them all out every time I open the application.

What problems is Box solving and how is that benefiting you?

My institution uses Box for class-wide academic materials, and it's made getting information out to students without sending a ton of different emails really effective and efficient. It's definitely cut down on my searching through a bunch of emails to find the files and information I need.

Enterprise (> 1000 emp.)
Jul 25, 2019
 Source
Overall Rating:
5.0
Martin D. avatar
Martin D.
Administrative Clerk
Share
"Box software provide the best opportunity for cloud sharing of data. "
What do you like best about Box?

Box is an online cloud-based management software. The another great opportunity that this software provide us is that we can easily share all our important files, documents and the data in instant way, and we can also access the document from anywhere and at anyone. Through this efficient software it is very easy to task the activities for the users such as who has the downloading and editing the files. Hence, it is the best storage software. Box also provide the best opportunity to better the all our content online in a better way.

What do you dislike about Box?

One of the most obvious difficulty that we faced while using this software is that it does not have the ability to download the multiply files and the documents. The another disadvantage of that this software is that we cannot easily share large amount of data, files and documents with our friends and colleague. So it should enhanced the ability to download the multiple files at once. The another reason that I don’t like about this software is that the syncing speed is a bit slower as compared to its competitors.

What problems is Box solving and how is that benefiting you?

Box software is very easy to use and online cloud based management software. In this software we can easily save our data, files and documents in a more efficient way. Box software also provide the best opportunity for the users. I would recommended this software because it is the best management software.

Enterprise (> 1000 emp.)
Jul 25, 2019
 Source
Overall Rating:
5.0
SB
Sam B.
Project Specialist
Share
"A lifesaver for large projects"
What do you like best about Box?

It's easy to collaborate with teams all across the world without spamming the mailboxes of the whole team. As soon as a file is ready it can be shared in a folder and be ready for the next phase so others can work on it.

What do you dislike about Box?

It syncs too frequently by default for my taste, but since there is an on-off button there is nothing to complain about

What problems is Box solving and how is that benefiting you?

Collaborating with my extended team with people from america, asia and europe.

Enterprise (> 1000 emp.)
Jul 25, 2019
 Source
Overall Rating:
5.0
Scott J. avatar
Scott J.
Talent Acquisition Recruiter
Share
"Box is best software for storing, editing and sharing all our information. "
What do you like best about Box?

Box software is great tool for the storing, editing and sharing all of data our important data, documents and information from one place to another place in a more efficient way. Sharing is so simple and efficient through the box software. The best thing that I most like about this software is that it has the great ability to download the multiple files in a more instant way. We can better manage our important files, documents and data in a better way. Another best thing that I most like about this software is that it is so easy to track the activities of the users in a best way and it is only possible through the box software.

What do you dislike about Box?

When we compared the box software to its competitors then the features of the box are so outstanding, but it is a very expensive software. Its price is so high but quality wise, box is great. But otherwise Box software is great tool for the storing, editing and sharing all of data our important data, documents and information from one place to another place in a more efficient way.

What problems is Box solving and how is that benefiting you?

The best thing that I most like about this software is that it has the great ability to download the multiple files in a more instant way. We can better manage our important files, documents and data in a better way. Another best thing that I most like about this software is that it is so easy to track the activities of the users in a best way and it is only possible through the box software.

Enterprise (> 1000 emp.)
Jul 24, 2019
 Source
Overall Rating:
5.0
EF
Enrique F.
Outsourcing Manager
Share
"Secure cloud content management platform"
What do you like best about Box?

The best thing to use BOX, is to have the possibility of not importing where one is, always has access to the documentation, applications and information of the business and thus be able to work from anywhere, at any time. This gives freedom to work and most importantly, keep the company's sensitive information secure.

What do you dislike about Box?

I have nothing to say that I dislike this excellent platform.

What problems is Box solving and how is that benefiting you?

With BOX we solved the problem of having the documentation and information on the computers of the collaborators, having it in a cloud platform and accessible by all, applying security policies to access, download, modify, etc. This improved work dynamics and improved business processes.

Mid Market (51-1000 emp.)
Jul 23, 2019
 Source
Overall Rating:
5.0
SW
Savannah W.
Platinum Department Manager
Share
"Easy to use, great format"
What do you like best about Box?

I love how easy to use it is. They keep the number of buttons minimal to prevent confusion. The layout is easy to navigate and they make it very easy to upload documents. It also syncs well with Salesforce which is critical to my job.

What do you dislike about Box?

I don't have anything bad to say about it, it's a great resource

What problems is Box solving and how is that benefiting you?

Our clients have access to information wherever and whenever which is important to them. It also makes it very easy to share things with them and to be able to do it instantly.

Enterprise (> 1000 emp.)
Jul 23, 2019
 Source
Overall Rating:
5.0
Josh Y. avatar
Josh Y.
Global Customer Manager
Share
"Box software is very reliable and secured cloud storage. "
What do you like best about Box?

Box is very easy to use and more effective software. The great advantage that this software provide us is that we can easily share our file and documents in a more instantly way and we can also access the documents from anywhere and at anyone. Box is the great storage cloud software. Box also provide an opportunity to better manage all out content online and in a better way. The another advantage of this software is that it dose not only provide the opportunity of storing but also editing, we can also edit out documents, files data, images and the videos in a instant way. Box is a more reliable, simplified and secured software.

What do you dislike about Box?

The biggest problem of this software is that box has, like many modern software. I have found that the reliability and the functionality of these varies. The biggest weakness of this software it is users experience. When I used the box in my daily life these but it is not intuitive. Box is not an intuitive software as compared to other competitors. Hence it is useful software but you cannot use this efficient software without any internet connection.

What problems is Box solving and how is that benefiting you?

Box is very easy to use and it makes easy to store data and documents. We can easily to store data documents and files in a more instant way. This software is particularly helpful for store and share documents. There are multiple ways of sharing, so it also provide the sharing mode. I can easily share files and documents in a more instant way. I recommended this software because this software is very reliable.

Enterprise (> 1000 emp.)
Jul 22, 2019
 Source
Overall Rating:
5.0
SL
Sofia L.
Software Engineer
Share
"Fully secure collaborative cloud platform"
What do you like best about Box?

The best thing about BOX is the speed to obtain a collaborative cloud platform at the enterprise level and that is also completely safe. A fundamental point to preserve the intellectual property of the company. It also allows you to have all the relevant information of the company online, not worrying about the maintenance of the necessary hardware to host the information.

What do you dislike about Box?

Nothing. Box is an excellent platform, with good support service and without being very expensive.

What problems is Box solving and how is that benefiting you?

With Box we were able to unify in a single site, all the intellectual property of the company, regardless of the sector. And we saved our own data center costs where other platforms were hosted on premise.

Enterprise (> 1000 emp.)
Jul 22, 2019
 Source
Overall Rating:
5.0
DA
Donald A.
Technical Leader
Share
"The best way to share files with my coworkers"
What do you like best about Box?

It works with every kind of file without a hard limit on the size of the file. I just move my file to the box folder and it will upload as soon as I'm connected to the internet. I also have some folders not shared and I use that to sync unfinished work between my machines.

What do you dislike about Box?

The box folders can be out of sync if you don't sync them manually by the Sync On-Off switch.

What problems is Box solving and how is that benefiting you?

Sharing files with my coworkers and with myself between machines.

Enterprise (> 1000 emp.)
Jul 22, 2019
 Source
Overall Rating:
5.0
Kevin G. avatar
Kevin G.
Business Analyst & Project Manager
Share
"A Drive Buff"
What do you like best about Box?

The capacity to store versions, to track the changes. This feature has been very useful in the project that I'm currently working, we are exchanging information about EDI Mappings, and it is constantly evolved, so, when you have done a modification and another member of the team check the file again, is very easy to know who modified the file, when and what has been modified. The mini GIT that is in Box, is good enough to back on your steps if necessary.

What do you dislike about Box?

Since I come for a third company, the first login process was really tedious, I don't know why, but I have to set up my account with my company's email and then use another password, but I don't know why I had to do this process 3 times because Box didn't want me to log in. It could be an isolated issue, but as far as I know, it has been the only thing that I haven't enjoyed using Box.

What problems is Box solving and how is that benefiting you?

The main problem solved is centralizing the information, since the project involves 3 companies, and each of them has its own stack of software, we started using Box as the main asset to exchange, update and add information for all the stakeholders and it has been the best desition

Mid Market (51-1000 emp.)
Jul 21, 2019
 Source
Overall Rating:
5.0
JS
Jane S.
Software Analyst
Share
"Box: A safe and reliable software for file storage"
What do you like best about Box?

Basically, I love Box because of the storage space it offers, it is a highly secure platform that keeps your files intact till when you need them. Box has helped me recover documents I lost. I love the fact that it is user friendly, you don't need a tutorial to be able to know how it works. The app helps me manage and organize my files in a very smart way.

What do you dislike about Box?

The only thing I don't like about the app is that sometimes uploading large files can be really slow.

What problems is Box solving and how is that benefiting you?

Personally the app has been of great benefit to me, this very useful app has helped me so much in securing important files without fear of loosing them.

Mid Market (51-1000 emp.)
Jul 21, 2019
 Source
Overall Rating:
5.0
Douglas L. avatar
Douglas L.
Sales Attendant
Share
"Store and share project related information"
What do you like best about Box?

Box has a very easy to use platform that allows us to send and receive large amounts of data very quickly. There are many tools and controls included in Box that can help new users to get familiar with it very easily and quickly. We’re constantly sharing information with our outside call centers, giving them access to their own folders. It provides unlimited storage and you can have an unlimited number of users using the same cloud. The Box “Access Control Model” allows you to easily have tiers of access control to files.

What do you dislike about Box?

When using it for free, there’s not such thing as an “online only”, so there’s no way to know the files are actually synced. To know this, you have to purchase the license, which can be a little pricey.

What problems is Box solving and how is that benefiting you?

This software is being used across the whole organization. It’s a great tool for storing and sharing our project related information, such as documents, videos, images, etc. We have different Box accounts to each department in the company, so every team can access and update their required files. The folder and file system make easy to check the files and, compared to locally stored data, the risk of losing data is minimal. We really trust Box to keep our data safe.

Enterprise (> 1000 emp.)
Jul 21, 2019
 Source
Overall Rating:
5.0
LD
Lucas D.
Network Engineer
Share
"Good software for collaboratioin an enterprice."
What do you like best about Box?

File syncing can be controlled with a button, after I click it I usually go for a coffee and every time I'm back with my cup of java Every file is already synced and I can start to work with the latest documents

What do you dislike about Box?

If you are low on disk space it stops syncing automatically.

What problems is Box solving and how is that benefiting you?

Getting files to work with is less tedious when you can have it directly in a folder in your computer without needing to go to a browser and

Enterprise (> 1000 emp.)
Jul 21, 2019
 Source
Overall Rating:
5.0
CR
Celeste R.
Comex
Share
"Platform for secure content management"
What do you like best about Box?

The degree of security that this platform has in the cloud to share information not only within the company, but also with customers and suppliers.

What do you dislike about Box?

A point of improvement is the search engine because it is a bit slow.

What problems is Box solving and how is that benefiting you?

With BOX we resolved the way to share information and files with all our colleagues, customers and suppliers. Giving different types of access and totally granular security.

Enterprise (> 1000 emp.)
Jul 20, 2019
 Source
Overall Rating:
5.0
VL
Valeria L.
Software Engineer
Share
"Share whatever it is with whoever"
What do you like best about Box?

I like this collaborative platform since it allows you to share any type of file with anyone. It also allows you to give different permissions to different people and for different folders or files.

What do you dislike about Box?

An improvement point can be the internal search, sometimes it is a bit slow.

What problems is Box solving and how is that benefiting you?

With this solution, we have a unique collaborative platform at the enterprise level that allows us to share documentation, software, etc, with anyone, not only within the company but with any external person.

Enterprise (> 1000 emp.)
Jul 20, 2019
 Source
Overall Rating:
5.0
FS
Favio David S.
Architect Solutions
Share
"Flexible filesystem that fits every workflow "
What do you like best about Box?

It fits your workflow. If you like to work with a browser or with the desktop app it works as intended in every situation. I dislike to have things synced to my devices and only use the browser when I need it but most of my coworkers like to sync their files and it works well in every situation.

What do you dislike about Box?

The only thing I dislike is the concept of co-owner of a file, why not only have a generic owner title for everyone? but that's just a minor detail.

What problems is Box solving and how is that benefiting you?

Collaborating with people in different projects.

Mid Market (51-1000 emp.)
Jul 19, 2019
 Source
Overall Rating:
5.0
Silvia F. avatar
Silvia F.
Design Specialist
Share
"Box provides an immense ease for sharing of docs and backup content. "
What do you like best about Box?

This is the best software for sharing data, files and other documents. We also share our data and documents with the help of this software. Box is the best management software and easiest software. It’s all features are outstanding and almost easy to use. This software is responsible for reporting and it provide the best security of our system software. It’s all features are my favorite and best for downloading files and other folders. We can easily complete downloading for this software. This software is also used for mobile application and it has the great ability to store our data and documents. We also use this software for sharing the large amount of data and files. It is an efficient software.

What do you dislike about Box?

Box is the best software as compared to the Google Drive or one drive and the other software. It has some management features that we cannot use easily. The one most important problem is that software, when we shared the large amount of data and documents, it can create the error of our system and our system can't work well so all the data automatically delete. Another problem is that software, it takes too much time for downloading and uploading. We cannot use this software for searching the different functions and application. Another problem is that software, the views of documents are very difficult, and it also provide the bad connection of internet service.

What problems is Box solving and how is that benefiting you?

We use this software for every day or any time for the best management. It is the best software for all the users. It has great storage device and help for our life. I use this software for few months and my all the experience is almost positive. I just say that about this software, it's all features are functions are outstanding and useful for me. I spend my most of time by using this software because it is very friendly user and easy to organize.

Mid Market (51-1000 emp.)
Jul 19, 2019
 Source
Overall Rating:
5.0
Sandi G. avatar
Sandi G.
Secondary Marketing Analyst
Share
"Box software is very reliable and secured cloud storage. "
What do you like best about Box?

Box software is best for management purpose because it is really very helpful software for us. By using this software, we can easily store all our important documents and data in a more efficient way. Another great opportunity that this software provides us is that we can easily share all our important files, documents and the data in an instant way. Hence, we can easily manage and filing our documents on the box storage software in a more efficient way and it is very easy for us. So, through Box software, it is best for the sharing, managing, uploading and storing our files and documents is so simple and so intuitive.

What do you dislike about Box?

When Box is compared to its competitors then it is difficult to use and an expensive software which the small size companies cannot afford this efficient software. Sometimes security issues create and that thing I really don’t like about the box software. But otherwise it has very solid security service and it is also very good uses management software. The only thing that I most like is that it has the great ability to download multiple files in an instantly way.

What problems is Box solving and how is that benefiting you?

Box is the best software for its management purpose because it is so easy to use. Another great opportunity of this software is that I can easily share all my important files, documents and data in a more instant way. Hence, we can easily manage and filing our documents on the box storage software in a more efficient way. So, through the box software, it is best for the sharing, managing, uploading and storing our files and the documents is so simple and so intuitive.

Mid Market (51-1000 emp.)
Jul 18, 2019
 Source
Overall Rating:
5.0
Christi R. avatar
Christi R.
Assistant Account Executive
Share
"Box has always worked great for us"
What do you like best about Box?

I really like the accessibility that Box has. It makes it so easy for both internal employees and external clients to sign on and upload materials that we need here at the agency.

What do you dislike about Box?

Honestly, nothing! This has worked very well for me.

What problems is Box solving and how is that benefiting you?

The benefits are that the database is so large, it can hold huge files. It also doesn't take a super long time to upload and download.

Enterprise (> 1000 emp.)
Jul 17, 2019
 Source
Overall Rating:
5.0
AI
Akane I.
Network Engineer
Share
"Good filesystem for companies"
What do you like best about Box?

The best part of Box is that is very flexible and can work with many workflow styles, I use to sync files only when I need them and avoid using the browser most of the time but some of my coworkers use the browser all the time.

What do you dislike about Box?

The iPhone/iPad app is not of my liking.

What problems is Box solving and how is that benefiting you?

Filesharing company content to work with my teammates.