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Landbot Logo
Landbot
Grow your revenue, cut operational costs, and delight your customers.
4.7
(291)
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Landbot Reviews & Product Details

Landbot Overview
What is Landbot?

Landbot.io is a no-code chatbot platform that empowers businesses to build frictionless conversational experiences from end-to-end.

Turning conversations into profitable outcomes, Landbot helps Marketing, Operations, and Customer Service teams triple their efficiency and cut operating costs by 30% or more. Whether it's for WhatsApp, Web, or Messenger, anyone can create automated chatbot flows to better engage customers and increase conversion rates.

Landbot is also leveraging recent advancements in AI and GPT-3 to help make the chatbot building experience even more accessible, combining the no-code capabilities of Landbot with other Large Language Models.

Company Landbot
Year founded 2017
Company size Myself Only employees
Headquarters Barcelona
Social Media
Landbot Categories on Findstack
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Crevio
Sponsored
5.0
(1)
$29.00/month
Crevio is a platform for creators to sell digital products, services, courses and access to other 3rd-... Learn more about Crevio
Ask Questions about Landbot
What Landbot is best for?
How does Landbot compare to ChatBot?
What are the pros and cons of Landbot?
Landbot Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Chromebook, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Landbot Features
24/7 Support
A/B Testing
AI Training Tools
API Access
Analytics/Reporting
Automated Responses
Bot Analytics
CRM Integration
Chat History
Contextual Understanding
Conversation Flow Builder
Custom Scripts
Customizable Branding
E-Commerce Integration
Feedback Collection
Image Recognition
Lead Generation
Live Chat Integration
Machine Learning
Multi-language Support
Natural Language Processing (NLP)
Omni-Channel Support
Pre-built Templates
Role-Based Access Control
Scheduled Messaging
Sentiment Analysis
Third-party Integrations
User Segmentation
Voice Recognition
Workflow Automation
Landbot Media
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Landbot Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: December 21, 2024
Landbot Logo
291 Landbot Reviews
4.7 out of 5
Mid Market (51-1000 emp.)
Oct 20, 2021
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Landbot most conplete"
What do you like best about Landbot?

Ability to intégrate with other things and addons to intégrate practícally in a automate ways with other tools

What do you dislike about Landbot?

Optin generation should be more automatic Most of the Information they ask you they have

What problems is Landbot solving and how is that benefiting you?

Giving new interface to people to intetact in the moment that they want to participate in a promotion

Small Business (50 or fewer emp.)
Oct 20, 2021
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Landbot is a very agile and easy to use solution. We use it daily to create conversational bot !"
What do you like best about Landbot?

Landbot is a easy and very agile solution

What do you dislike about Landbot?

Need more power with the sheet integration

What problems is Landbot solving and how is that benefiting you?

Our business is based on chatbot so Landbot is helping us creating our product

Mid Market (51-1000 emp.)
Sep 28, 2021
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Intuitive Platform"
What do you like best about Landbot?

I like the Builder section for a bot is well defined and is very easy for a non-technical person to build and deploy a bot. The new feature that allows to track the flow is great.

What do you dislike about Landbot?

1. Discoverability of user metrics is very low 2. Lazy load implemented on users page makes searching a user a big pain. 3. Analytics can be improved a lot.

What problems is Landbot solving and how is that benefiting you?

We are providing relevant updates on WhatsApp to our clients. They are very quick with the whole process and the team is very responsive on issues reported/ information requested. It is one highly reliable channel of information for my users.

Small Business (50 or fewer emp.)
Sep 28, 2021
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Top of class"
What do you like best about Landbot?

Great tool to build MVPs and scale them.

What do you dislike about Landbot?

Single location for their servers, in Europe.

What problems is Landbot solving and how is that benefiting you?

Restaurant delivery, real state and telemedicine. Ideal to integrate with external API's.

Mid Market (51-1000 emp.)
Jun 07, 2021
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Amazing product that every enterprise should consider"
What do you like best about Landbot?

The GUI, the simplistic and visual capabilities, and the fantastic customer service.

What do you dislike about Landbot?

At this moment in time there is nothing I dislike.

What problems is Landbot solving and how is that benefiting you?

We are making the path between client and customer faster and more accurate.

Small Business (50 or fewer emp.)
Apr 06, 2021
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Making complexity simple"
What do you like best about Landbot?

I love the easy-to-use interface, the response from the team when there are issues, and the speed at which we were able to get a bot up and running. The power-up and integrations make life easy.

What do you dislike about Landbot?

Saving progress is a challenge, and this also makes version control a little more difficult. Additionally, the slow response was frustrating, particularly when we had too many blocks, it was difficult to navigate, however, we moved most blocks into bricks, which made navigation easier. The inability to save and publish the bot while in a brick is also frustration.

What problems is Landbot solving and how is that benefiting you?

As per the Sustainable development goals, we are solving the problem of Poverty by creating a Whatsapp chatbot to allow people to generate a will and testament, and to give people an opportunity to leave an inheritance to their loved ones.

Small Business (50 or fewer emp.)
Feb 18, 2021
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Easy and Effective"
What do you like best about Landbot?

The interface is very easy to use and you can start creating in a few minutes

What do you dislike about Landbot?

It could have more graphics options to improve personalization

What problems is Landbot solving and how is that benefiting you?

Automatization of clients inquiries reducing the human interaction (and costs)

Small Business (50 or fewer emp.)
Feb 03, 2021
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Good service and good platform"
What do you like best about Landbot?

It's easy to work on Landbot platform and there is a very good chat service solving all queries

What do you dislike about Landbot?

Maybe the lack of some functions to customize the chat

What problems is Landbot solving and how is that benefiting you?

The possibility to attend all customer's queries at the same time, 24/7

Small Business (50 or fewer emp.)
Jan 30, 2021
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Powerful chatbot yet simple and intutive"
What do you like best about Landbot?

Landbot allowed me to build a complex prototype in a matter of a day or two. Integrations with dialog flow and airtable are simple to configure. Allows a lot of personalization by adding media, messages which can be randomized to make it less monotonous. Love the concepts of brisk which promote re-usability. Customer support is very knowledgeable and friendly. Always ready to help. The documentation seems to be comprehensive.

What do you dislike about Landbot?

Nothing so far. However, I wish there were more videos to provide stepwise instructions with integrations. Tip: Look at all your support interactions to see what's the most popular requests/conversations and build more content around them.

What problems is Landbot solving and how is that benefiting you?

Improve user experience to get user preferences. Better user engagement.

Small Business (50 or fewer emp.)
Oct 01, 2020
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Neatest ChatBot with a lot of customisation options"
What do you like best about Landbot?

The interface is crisp and there are a lot of features that give us the scope to customise our product. We have been using it since the last 4 months and have been getting rave reviews.

What do you dislike about Landbot?

Found it a little expensive especially for new startups. When we contacted their team on this concern, they said they will be repackaging products shortly so that will get rid of the only issue we have with landbot. An API to fetch output automatically to our platform would be great too.

What problems is Landbot solving and how is that benefiting you?

We wanted to have a chat bot that live chats with our users in a funny and casual way like they were talking to a friend so that we can get the most genuine inputs from them. We could achieve that. 90% of the users are staying on till the end since it is so effortless in its responses.

Small Business (50 or fewer emp.)
Sep 09, 2020
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Great way to get engagement on a survey."
What do you like best about Landbot?

I received overwhelmingly positive feedback from all demographics on how the survey I made was fun to take and made them happy to share it. Our full completion rate was nearly 70% which far exceeded my expectations.

What do you dislike about Landbot?

I disliked the tiering of premium features. I believe an average flat price or a pay per feature model would have been more agreeable for me.

What problems is Landbot solving and how is that benefiting you?

Customer discovery and behavioral analysis. I was able to validate assumptions for my startup that gave us confidence to move forward and prioritize features based on user feedback.

Small Business (50 or fewer emp.)
Aug 01, 2020
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Easiest chatbot platform I use for my client's website"
What do you like best about Landbot?

The visual builder makes building bot easy and straightforward. Simple drag and drop and connect. After a few bots, I developed a logic that makes the flow smooth and less robotic. Adding GIFs make the bot more interactive especially when collecting information in forms. Templates make it easy to duplicate and edit new bots for new clients. The metrics/analytics give an overview on the bot's performance and help us identify any bottlenecks to make the right adjustments.

What do you dislike about Landbot?

The number of tools that can be natively integrated without using zapier. It would be great if they can add more integrations on a monthly basis. This will decrease our cost of using a third party software like zapier to integrate with other tools.

What problems is Landbot solving and how is that benefiting you?

Building high quality chatbots for my clients in a quick and efficient way that they can integrate seamlessly on their websites.

Small Business (50 or fewer emp.)
May 20, 2020
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Great experience"
What do you like best about Landbot?

With Landbot I found an amazingly easy way to create bots and publish it whereever I need it. The interface is super intuitive and if you ever happen to need help with something you can get in touch with the customer support with just one click. They also answer very fast and help you with everything.

What do you dislike about Landbot?

There is not much to dislike at Landbot. Maybe the flow analytics could be reviewed and be improved as it gets a little confusing sometimes.

What problems is Landbot solving and how is that benefiting you?

This is a great tool to interact with the user in a more natural and effective way.

Enterprise (> 1000 emp.)
Mar 02, 2020
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"simple, easy and powerful"
What do you like best about Landbot?

How simple it is to build a chatbot! Result is very Professional.

What do you dislike about Landbot?

With a big "chatbot" Map, it becomes difficult to read itfrom the builder. It could be great if we can move/organize the lines and change les colors....

What problems is Landbot solving and how is that benefiting you?

propose a test chat bot in few hours to propose innovative way ti exchange.... We will see next the benefits...

Small Business (50 or fewer emp.)
Mar 02, 2020
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Drag & drop chat bot"
What do you like best about Landbot?

Landbot is a convenient, drag and drop chat bot platform. It only takes minutes to get a chat bot up and running and the free tier offers more than enough features for sufficient use.

What do you dislike about Landbot?

The initial premium tier is a little high.

What problems is Landbot solving and how is that benefiting you?

I use a Landbot chat bot in place of a newsletter signup form.

Small Business (50 or fewer emp.)
Oct 24, 2019
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Landbot is a very easy to use and capable bot to generate leads"
What do you like best about Landbot?

I like that's it's easy to set up and create a bot. It works well for lead generation when it's embedded in a blog post, for instance.

What do you dislike about Landbot?

Honestly, for software with a free plan, which is the one I have, I can't complain at all. It does what it says it will do.

What problems is Landbot solving and how is that benefiting you?

We have been able to generate leads through embedding a bot conversation in blog posts.

Small Business (50 or fewer emp.)
Sep 25, 2019
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Marketing Tool"
What do you like best about Landbot?

Great tool with excellent support. I highly recommend for marketers that want to add another dimension to their arsenal of marketing tactics.

What do you dislike about Landbot?

nothing its a great tool i think every marketer should use

What problems is Landbot solving and how is that benefiting you?

Lead qualification

Mid Market (51-1000 emp.)
Jun 13, 2023
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Excelent chatbot builder, with powerful features for starters and advanced users"
What do you like best about Landbot?

Easy and cool drag'n'drop interface. You can create a chatbot in minutes. Chatbots can be used in websites or other plataforms as Messenger or WhatsApp, which integration it's quite deep and powerful.

What do you dislike about Landbot?

Focused for agencies, APIs for integration are deep, but it's very intented to use their backoffice in most ways. Not the cheapest chatbot, but the product is really worth the price.

What problems is Landbot solving and how is that benefiting you?

Creating chatbot for lead nurturing is quite simple, on both websites and WhatsApp. WIth Zapier integration, sending leads from chatbot is seamless and requires almost no effort. Unfortunately, chatbots can't be triggered via Zapier.

Mid Market (51-1000 emp.)
Apr 05, 2022
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Very Useful Tool"
What do you like best about Landbot?

Easy to use and play with awesome automations!

What do you dislike about Landbot?

Minimum chats at free landbot version. We need more

What problems is Landbot solving and how is that benefiting you?

Survey problems

Mid Market (51-1000 emp.)
Nov 15, 2021
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"good integration for chatbot whatsapp business api"
What do you like best about Landbot?

Easy integration, helpful dashboard. Great customer success attention.

What do you dislike about Landbot?

the pricing model doesn't include an unlimited number of contacts for a flat fee

What problems is Landbot solving and how is that benefiting you?

We needed to create a chatbot for WhatsApp business. We noted that customers are very engaged to chat whit a retailer through whatsap

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