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Zoho Forms
Create Forms, Collect Data
4.4
(125)
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Zoho Forms Reviews & Product Details

Zoho Forms Overview
What is Zoho Forms?

Zoho Forms is an online form-building tool that enables users to create custom forms and surveys for various purposes such as event registration, job applications, and customer feedback. Its integration with other Zoho apps, such as Zoho CRM and Zoho Invoice, allows for seamless data management and automation. Additionally, it offers a variety of features such as conditional logic, payment integration, file uploads, and real-time analytics to enhance the form-filling experience for both users and administrators.

Company Zoho Corporation
Year founded 2000
Company size 10,001+ employees
Headquarters Chennai, Tamil Nadu
Social Media
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What Zoho Forms is best for?
How does Zoho Forms compare to Typeform?
What are the pros and cons of Zoho Forms?
Zoho Forms Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Training Documentation
Languages English
Zoho Forms Features
A/B Testing
API Access
Advanced Form Fields
Autoresponder
Collaboration Tools
Conditional Logic
Custom Branding
Customizable Templates
Data Export
Drag-and-Drop Builder
Email Notifications
Embedding Options
File Upload
Form Analytics
Form Duplication
Form Logic
Form Scheduling
GDPR Compliance
Mobile Responsive
Multi-Page Forms
Multilingual Support
Offline Form Access
Payment Integration
Pre-Fill Form Fields
Real-time Data Capture
Save and Continue
Spam Protection
Third-party Integrations
User Permissions
Webhooks
Zoho Forms Media
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: July 06, 2024
Zoho Forms Logo
125 Zoho Forms Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
May 04, 2023
 Source
Overall Rating:
5.0
Alexis C. avatar
Alexis C.
Business Intelligence Analyst
Share
"Keep customer feedback active"
What do you like best about Zoho Forms?

I love the variety of templates to quickly and easily jumpstart data collection with your customers.

What do you dislike about Zoho Forms?

So far, everything has been great. It works excellently for me integrated with Bigin.

What problems is Zoho Forms solving and how is that benefiting you?

Zoho Forms has helped us to keep required customer information up to date constantly.

Mid Market (51-1000 emp.)
Apr 11, 2023
 Source
Overall Rating:
5.0
NC
Nicholas C.
Founder
Share
"Easy Integration with Zoho Desk"
What do you like best about Zoho Forms?

Integration with Zoho Desk is seamless. I initially planned on using Google Forms, but Zoho Forms does everything I need. With Google Forms, I would have needed a 3rd party app for integration, and this eliminates the extra level of complexity.

What do you dislike about Zoho Forms?

I haven't found a way so far to build dynamic forms. I want to use a dropdown at the beginning of the form to choose the path for form completion, but there doesn't seem to be an option.

What problems is Zoho Forms solving and how is that benefiting you?

We're creating forms to allow our customers to create tickets in Zoho Desk, which reduces the workload on our agents and allows ticket creation when we are not in the office.

Small Business (50 or fewer emp.)
Feb 20, 2023
 Source
Overall Rating:
5.0
Beata Barbara V. avatar
Beata Barbara V.
Customer Service Representative
Share
"It is great. Very useful and user friendly."
What do you like best about Zoho Forms?

Overall feature is great. Everything is just one click away and really easy to understand. It helps me a lot working and I can be able to find information right away.

What do you dislike about Zoho Forms?

None so far. I've been using it for a long time even with my previous clients and I never encounter any issues everytime I am using it. It really useful and easy to access.

What problems is Zoho Forms solving and how is that benefiting you?

It is very useful in everything about our business.

Small Business (50 or fewer emp.)
Jan 21, 2023
 Source
Overall Rating:
5.0
SM
Sara M.
Social Media Marketing Assistant
Share
"Zoho Forms is a Great Tool to Collect Information From Customers & Co-Workers"
What do you like best about Zoho Forms?

Zoho Forms makes it easy to collect information securely from customers and co-workers. It also works to send out surveys to clients to help gauge customer satisfaction. It easily integrates with Zoho Sheets to maintain, track, and share information as needed.

What do you dislike about Zoho Forms?

It's a bit more difficult to share integrations with other users. When Zoho Forms shares information via Sheets, it doesn't always share with the same users. It's an extra step, but it worth it!

What problems is Zoho Forms solving and how is that benefiting you?

It is an easy, secure, and professional way to connect with co-workes -- especially clients. It allows the company to maintain its professional image vs using a free form program. It is customizable in a way that maintains the brand across platforms.

Small Business (50 or fewer emp.)
Dec 20, 2022
 Source
Overall Rating:
5.0
CD
Candice D.
Owner
Share
"A Powerful Web Form with Strong Integrations"
What do you like best about Zoho Forms?

It is a simple drag-and-drop builder for making a web form. It easily integrates with my other Zoho apps, especially Zoho CRM.

What do you dislike about Zoho Forms?

I wish I could activate multiple integrations at once, but there are workarounds for it.

What problems is Zoho Forms solving and how is that benefiting you?

Making it easier for me to collect information from prospects, clients, partners, and even team members.

Small Business (50 or fewer emp.)
Oct 26, 2022
 Source
Overall Rating:
5.0
DH
Daniel H.
Marketing Manager / Web Developer
Share
"Best Priced All-In-One Business Tool"
What do you like best about Zoho Forms?

The pricing and the depth of features to which each platform is available. It truly is an all-in-one solution that works for both small and large businesses. Constant updates to the UI and functionalities also means they listen to their customer base.

What do you dislike about Zoho Forms?

Their support could be better and better catered to each country. There is a bit of a language barrier and I often get put in touch with the wrong person. This can definitely improve.

What problems is Zoho Forms solving and how is that benefiting you?

It's solving the pain of having multiple online applications all needing separate logins and billing and consolidating all these apps into one login at one low-cost price.

Small Business (50 or fewer emp.)
Nov 15, 2021
 Source
Overall Rating:
5.0
Jared L. avatar
Jared L.
Business Development
Share
"ZOHO Forms great for collaborative document creation"
What do you like best about Zoho Forms?

Not provided

What do you dislike about Zoho Forms?

Not provided

What problems is Zoho Forms solving and how is that benefiting you?

Not provided

Enterprise (> 1000 emp.)
Oct 10, 2021
 Source
Overall Rating:
5.0
UK
Udit K.
Analyst
Share
"Most Advanced Form Builder"
What do you like best about Zoho Forms?

Zoho Form is the best form solution, I have used. Whether you want to have a registration form or you want to take surveys, for everything Zoho Forms is the place. It takes care of any kind of functionality that is required by most businesses. It provides us with the option to take payments using the form and can be integrated with popular payment gateways namely PayPal, Stripe, Razorpay, Paytm, Instamojo. It also gives the option to give a unique ID to each submission and we can apply prefix and suffix to the same.

What do you dislike about Zoho Forms?

Nothing is there to dislike this tool, it is the perfect solution.

What problems is Zoho Forms solving and how is that benefiting you?

With Zoho Forms, we take Competition Entries, General Queries, Product Surveys and Poll, internal quizzes.

Small Business (50 or fewer emp.)
Jun 25, 2021
 Source
Overall Rating:
5.0
GB
George B.
Dir. Marketing & Business Development
Share
"Zoho Forms - Super Easy Integration"
What do you like best about Zoho Forms?

Building forms in Zoho Forms is super easy and flexible.

What do you dislike about Zoho Forms?

Not much to dislike. Maybe a few more templates would be nice.

What problems is Zoho Forms solving and how is that benefiting you?

Lead collection on websites and surveys via site and emails.

Mid Market (51-1000 emp.)
May 07, 2021
 Source
Overall Rating:
5.0
EC
Elizabeth C.
H
Share
"Zoho Forms is the best form maker!"
What do you like best about Zoho Forms?

Zoho has many different products, and I use a few of them as an HR Manager. Of all of the products, I like Forms the best. I have developed some pretty extensive forms with MANY rules, and the form works great! I love that it can be customized in so many different ways. We have paid for our subscription so we can also customize the background of the form and include our company logo on the form. Users don't even realize they are using a form I built in a software - it is all so seamless.

What do you dislike about Zoho Forms?

The only thing I dislike about Zoho Forms is that when you have many fields (in the builder section of the software), it can be hard to find a specific field. I would like Zoho to offer a "grouped" feature for fields. I feel like I scroll endlessly sometimes! The other work-around I found is to search for text on the page. So, I'll "Command F" (on a mac) and just type in a particular word. I still have to search through the results, but it is a lot faster.

What problems is Zoho Forms solving and how is that benefiting you?

I use Zoho Forms for multiple forms, but the main form I use as an HR Manager is for Personnel Actions. Since I just need to provide a link to the form, it has been instrumental in creating a faster workflow for my management team. They can access the blank form anywhere they have internet access. I have seen a tremendous increase in submissions which has helped my team to be more productive.

Mid Market (51-1000 emp.)
Dec 02, 2020
 Source
Overall Rating:
5.0
DR
Diego R.
Producer / Composer
Share
"Zoho Forms Review"
What do you like best about Zoho Forms?

Not provided

What do you dislike about Zoho Forms?

Not provided

What problems is Zoho Forms solving and how is that benefiting you?

Not provided

Small Business (50 or fewer emp.)
Oct 30, 2020
 Source
Overall Rating:
5.0
MD
Mark D.
Principle Owner Of The Consider It Sold Team
Share
"One of the most flexibile forms systems. Easily connects to other Zoho products."
What do you like best about Zoho Forms?

Zoho Pages offers a great deal of flexibility, making it easy to create custom pages and sections that provide a pleasant user experience. It also integrates seamlessly with other Zoho products, and the interface is extremely user-friendly. One of the most useful features is the ability to set rules to display and hide fields, which can help to optimize the look and feel of your pages for different users. Additionally, the ability to duplicate variables and use them on other pages and forms can save you a lot of time and effort.

What do you dislike about Zoho Forms?

More tools, more functions. Would be great to have a sliding currency. Have a signature form as well, similar to Zoho sign. Also, more flexibility to have side by side fields. Example... Sometimes want different drop downs, side by side, not on top. Just a thought... Also, allow the user to create custom variables that sit on the side to reuse in different sections of the form.

What problems is Zoho Forms solving and how is that benefiting you?

Having the ability to have user directly input data directly into Zoho, or create a spreadsheet from the inputted data. Give me the ability to put link on website and have users never know this is built outside the site. Instead of a section, maybe a line variable that lets me split the sections using a line horizontally through the form. Some other benefits are mobile access.

Small Business (50 or fewer emp.)
Aug 20, 2019
 Source
Overall Rating:
5.0
Abdur R. avatar
Abdur R.
Assistant Manager
Share
"Superb when it acmes to taking order"
What do you like best about Zoho Forms?

The zoho forms really helped me a loot in making great sales and it saves my time the most helpful thing i found in zoho forms is that it allows you to add image of the product in forms that makes very easy for our customer to select its desired product

What do you dislike about Zoho Forms?

I had used zoho forms and i don't have any dislikes in it it is working good for me

What problems is Zoho Forms solving and how is that benefiting you?

It really saves my time of taking with customer online i just share the form and the rest is done by the customer on its own

Small Business (50 or fewer emp.)
Aug 02, 2019
 Source
Overall Rating:
5.0
Abdul B. avatar
Abdul B.
Marketing Manager
Share
"Excellent in getting leads"
What do you like best about Zoho Forms?

I had used the order form of zoho forms and it is very upto mark and it's simplicity reallu help our customer to book their order easily

What do you dislike about Zoho Forms?

It is very good but some time it's link break up

What problems is Zoho Forms solving and how is that benefiting you?

Helps my custimer to book their order easily

Small Business (50 or fewer emp.)
Jun 16, 2019
 Source
Overall Rating:
5.0
Joshua T. avatar
Joshua T.
Team Manager
Share
"Zoho Forms is a great software, agile and effective"
What do you like best about Zoho Forms?

What we like most about Zoho Forms is its great power to integrate well with Zoho products, Salesforce and Google applications. It also offers native applications for iOS and Android devices that have allowed me to create forms and collect data directly from my mobile device and the best thing is that it works offline. I love how easy it is not only to start creating online forms, but also how simple it is to manage and expand those forms for anyone, even those with experience in website development. I use this system for clients who need to manage their own forms, or clients who use their forms for more than just contacting people, such as e-commerce or dating.

What do you dislike about Zoho Forms?

The only thing I do not like about this system is how things can be expensive once you get over the free version. There is a huge gap between the free version and the first paid version, not only in the number of monthly shipments, but also the price is a bit high. Zoho Forms is an amazing way to give a customer or company control over their contact forms and comments, apart from allowing me to use forms for simple purchases and for collection of payments. Anything we can do to save our boys' time, ultimately, benefits everyone. We are delighted with Zoho Forms: it is easy to configure new forms and start using them immediately. The most important thing was the help we received from zoho Forms of support when we wanted to add some features that were a bit more complex than normal. Manish did everything possible to help us get the form exactly as we wanted it.

What problems is Zoho Forms solving and how is that benefiting you?

Zoho forms is helping me to create efficient forms to be used by the employees of my company. Also, I It gives the benefit of using unique fields that are not available in any other free platform solution. My favorites of these are: the progress bar that can be dragged, the Matrix Choice, offers the possibility of very complex answers, load image, the integration of forms is insurmountable. It includes the integration of Google Sheets and Zapier. I use Zoho forms to help me collect and data in the field, without having to use paperwork and data entry personnel. It also allows me to synchronize my work online once the Internet connection is restored allows me to use this application, especially with the nature of this application. I checked other software and only a few have this feature.

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