Wrike Reviews & Product Details
Harping on its versatility, Wrike is a project management software that features highly customizable dashboards and workflows and team-specific automation to give businesses a project platform that adapts to their current ways of working and not the other way around. Wrike’s functionalities involving over 400 tools revolve around giving a 360-degree view of projects, true interdepartmental collaboration, approvals acceleration, smarter data use, efficient workload management, and enterprise-grade security. Wrike has more than 30 well-documented use cases involving more than 15 departments and teams. Wrike also has a proprietary AI-powered capability called Work Intelligence that catalyzes results through smart automation and project risk prediction.
| Capabilities |
|
|---|---|
| Segment |
|
| Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Wrike Pros and Cons
- Easy to use Gantt charts
- Customizable dashboard and schedule
- Comprehensive reports and insights
- Time-tracking tools included
- Excellent customer service
- A little pricey
- Can be difficult to get used to at first
- Frequent reports of unresponsive support
- Recorded incidents of unreliable software functionality
Wrike Review: Is It the Right Project Management Tool for Your Business?
Wrike has been empowering professionals and teams to better manage their work since its launch in 2006. It’s a comprehensive solution for professional service providers, marketing teams, and agencies. But all this versatility comes with a high price tag.
Is it worth it? In this Findstack review, we’re going to find out.
What is Wrike: A Quick Overview
Wrike is an all-in-one work management platform that helps teams collaborate, plan projects, delegate tasks, and track progress. The platform offers a range of plans designed to meet the needs of almost any kind of business. Whether you’re a solopreneur or a department head at a Fortune 500 company, Wrike has a plan for you.
Wrike’s power lies in its ability to support both project management and collaborative work, which explains its appeal to a wide range of industries. The tool boasts a user-friendly dashboard that’s pretty simple to set up. It’s also very easy to create tasks, assign them to team members, set due dates, and track their progress.
Getting Started With Wrike
Wrike is one of the more intuitive project management tools for a new user to get started with—especially compared to competitors like ClickUp.
Wrike is available to users via web browser, desktop application, and mobile application for both Android and iOS devices.
To get started with Wrike, new users have the option to register for a free account using their business email. Once the email address is verified, users will be redirected to Wrike’s homepage to complete the initial registration process—which involves a guided walkthrough.
How Wrike Works: Key Features
Dashboards
If you’ve ever used a project management tool, Wrike’s Dashboards will feel very familiar.
For every project you create in Wrike, you can create Dashboards to display, manipulate, and analyze the project data that you’ve collected within it. They essentially give you an overview of project KPIs, metrics, due dates, and progress at a glance—saving you the hassle of seeking out each piece of data at the source.
When you create a Dashboard, you can start with a template or build one from scratch. If you go the latter route, you have quite a bit of flexibility thanks to a modular design and a wide selection of interactive widgets, including:
- Assigned tasks
- Overdue tasks assigned to you
- Overdue tasks that you assigned
- Tasks you’re following
Wrike is unlike a lot of project management tools because everything you need is right at your fingertips. You don’t need to navigate to another window to see it all.
Automation
Like most modern project management tools, Wrike features an automation engine that works in the background to synch related tasks, assign workloads, and ensure tasks are completed on time with botted @mentions and comments.
Wrike’s automation engine may not be the most complex or versatile on the market, but it’s intuitive and practical. There’s no feature bloat here—every feature is sure to get some use.
Integrations
On a related note, Wrike’s automation capabilities are supported by 400+ integrations with third-party tools. Pretty much every tool category is covered, including:
- CRM
- Communication
- BI
- Calendar
- CMS
- Storage
- Accounting
- Reporting
Integrating Wrike with other tools in your stack is a great way to cut out some busy work from daily workstreams and improve productivity. It’s also a surefire way to minimize human error.
Live Analytics
Wrike automatically updates every report, chart, and dashboard every 15 minutes, so you never miss a thing. 
That’s a huge benefit—it means project managers don’t need to manually collect and input data from multiple sources to draw meaningful insight. Less time on busy work means more time analyzing the data for patterns, trends, and inefficiencies.
This feature is also great for project managers who are juggling multiple projects. They get a real-time overview of project statuses, team workloads, pending approvals, and tasks waiting to be assigned, so they can easily prioritize work and make meaningful progress.
Customizable Forms
Wrike has a custom form builder that you can use to create almost any kind of form—from simple team surveys to content request forms.
Wrike’s forms are fully customizable, and you can take advantage of role-based access controls to grant or deny access to certain pages or sections. Plus, when you create a new form, it can automatically assign tasks, set due dates based on the submission date, and populate subtasks.
Enterprise-level project management tools
Wrike offers advanced project management tools that you can access on your Home workspace to help you measure key performance indicators.
These tools include time tracking to assist in managing billable hours, visualizing cost and budget calculations, and business intelligence to assess project risk. While these tools are particularly useful for large enterprises with complex needs and a variety of teams, they can also be beneficial for small businesses that plan to scale.
In addition, the platform allows you to share files and publish assets with enterprise-grade security. The sheer number of features may be overwhelming for teams new to project managers, but Wrike provides great walkthroughs and tutorials. You may even discover features by accident that end up accelerating your workflows.
Wrike offers pre-built templates based on team roles to simplify task creation. Some of these templates include:
- Project performance templates
- OKR templates
- Weekly to-do list templates
- Kanban board project templates
- Agile and IT templates
- Content operations templates
- Quarterly business review templates
- Ticketing and help desk templates
Collaboration Tools
Wrike—like most project management tools—is designed to make it easier to collaborate with your teams.
All team members have access to a global or project-based live stream of task activity, so nobody is left behind. Team members can easily communicate on specific tasks via comments and notes so that conversations are kept organized. Shared team calendars can be added to the dashboard to help with awareness of progress and submission dates. 
You can also invite third parties such as clients, vendors, or contractors, at no extra cost, to view the status of their projects and provide input that goes towards successful project completion.
Wrike Use Cases
Wrike’s use cases are quite impressive. Over 20,000 companies in over 140 countries have relied on Wrike to streamline their planning processes. These are companies that span a range of industries, including:
- SaaS
- Technology
- Healthcare
- Education
- financial services
- Construction
- Manufacturing
- Retail
What makes Wrike stand out from other project management platforms?
Wrike’s easy-to-create (and even easier-to-understand) Gantt chart view sets it apart from many other popular project management platforms. Plus, Wrike offers a range of other views, such as List, Board, Table, File, and Timelog. While this isn’t unique to Wrike, it isn’t super common to have that much flexibility,
Overall, Wrike’s differentiating factor is the ease with which you can use it to manipulate project data to gain new perspectives and insights.
Wrike Pricing
Wrike offers a total of five plans, starting from a basic Free option, all the way up to an advanced Pinnacle option for large enterprises with complex needs. Paid plans start at $9.80 per user per month, making Wrike’s pricing a bit more expensive than most other project management tools.
Here’s a breakdown of the plans: 
- Free: Wrike’s free plan is suitable for small teams that are just starting with project management software. However, it has limited feature options, including 2 GB of storage space, and excludes Gantt charts, time-tracking, and many customization tools. The number of active tasks for a free plan is also limited to 200, which can be limiting even for small teams.
- Team: This plan starts at $9.80 per user per month and is tailored for small teams that want to plan and collaborate on projects. Fortunately, this plan does include the Gantt chart view, 2 GB of storage per person, and the option to integrate with a wide range of services.
- Business: Priced at $24.80 per user per month, this plan provides access to advanced project management tools. The Business plan has everything you may need for project management for a large team (up to 200 people), with 5 GB of storage per person.
- Enterprise: The Enterprise plan does not have a stipulated price because Wrike will draw up a plan depending on your business needs. It is a plan to consider for large businesses that require more security controls.
- Pinnacle: This plan is for large businesses with complex work needs, including billable hours tools, job roles, and tools for planning and tracking effort put into different projects. It comes with 15 GB of storage per person.
Pros and Cons of Wrike
Pros:
- Wrike offers plans for everyone, from small teams to large corporations.
- Real-time analytics are updated every 15 minutes.
- Wrike offers department-specific solutions which help different departments across your business align and communicate projects on one platform.
- Special customization is available for professional services and marketing and creative teams.
- Wrike offers training resources to help you get started on the platform.
- The free plan offers up to 2 GB of storage.
- It supports eight languages.
Cons:
- Although the project dashboards are user-friendly, those new to project management software may find Wrike overwhelming due to the wide array of features.
- Wrike’s costs can be a burden for mid-sized teams – there are cheaper project management tools with roughly equivalent features.
- Many of Wrike’s useful advanced features are offered as add-ons that can effectively double the price of the tool.
- The mobile app is not as user-friendly as other project management apps (e.g., Click Up). Managing tasks from the mobile app is not as smooth as using a desktop, and you may find that you’re unable to move and edit tasks.
- The interactive Gantt chart view is only available in the paid plans.
- The time-tracking in-app timer is only available on the Business plan and higher, and even small collaborative teams should be able to benefit from this feature.
Is Wrike right for your business?
Wrike is a comprehensive project management platform that also functions as a collaborative work management tool, making it ideal for businesses of all sizes. If you offer professional services or are part of a marketing or creative team, you can certainly benefit from Wrike’s highly customizable features.
It’s important to note that Wrike can be a bit pricey—especially with add-ons. Plus, it may be a bit overpowered for small teams who are looking for simple project management capabilities. That said, it’s a solid tool for managing multiple departments and complex projects.
If you want more insight and information into other project management software, Findstack has more helpful reviews you can take a look at.
I recommend Wrike as it allows our team to work collaboratively on one platform without a million emails back and forth. It keeps our tasks on time and the editing within the tasks makes life so much easier!
Getting our templates for projects set up took some time, but it allowed our team to evaluate our processes and look at how we would like to move forward.
Wrike solves tasks and edits to current projects getting lost in the email domain. We can look back and mark tasks off, know when something is falling behind, and see when others may need help in their tasks.
How easy it is to customize and continuously improve with a few clicks. I have implemented Wrike at two different employers and the response is always astounding. Wrike truly changes people's lives and allows them to work smarter.
This will sounds strange, but it has so much functionality, that sometimes it's overwhelmeing. You really need to become a Super User.
Wrike is solving several business problems, such as, bringing remote workers together to collaborate and align on priorities. Wrike is also solving the business problem of providing visibility to leadership.
- Dedicated Customer Success Support -Workspaces dedicated to specific team's work -Proofing Functionality -Reporting Functionality -Automation Rules
The Analyze & Resource features are cumbersome and difficult to learn/gain adoption
Wrike solves the problems of knowing what phase a project is in and who's responsible for getting the project on track/in motion.
Wrike has many good qualities and features, but one of the most helpful features is that we can check our workload from our team with just one click. That can help me to prioritize between projects or new initiatives.
I dislike that you have to pay for an upgrade to the last version to get Analytics of your projects. It could be beneficial if they could allow you to use it monthly.
Wrike helps us to figure out how our capacity has been used in terms of hours, how many hours we are using, and how many hours we are losing
The Wrike platform is an easy-to-use system that allows for updating multiple line items at a time, while maintaining real-time accuracy of timelines and processes.
Calendars are not able to be viewed on the mobile app. This is a small hindrance when looking at schedules on the fly. We have found a workaround to ensure all data that is required is easily attained through another chart/report.
Providing transparency to the leadership team is key to building a solid project management office. The reports that are set up. allow for a quick recap of all active projects and demonstrate the phase in which each project is currently in.
Project management,Time Tracking, differentiation between billable & non billable time with clients
Once we log time after that we can edit in specific id we need to go in time sheet & do that. Secondly if add any comment after some time we are not able to edit that comment.
Project tracking with defined timeframe so its easier to check project progress overdues etc.
I like that I can submit a ticket to request help with an issue that I am having, without having to figure out who to go to for which problem.
I haven't had any issues or a negative experiences with Wrike so far! It's been super easy to use.
When I have IT issues, I can submit a Wrike ticket and it is routed to the correct person/department to troubleshoot my issue.
Wrike has been an excellent platform for organization. Everything is simple and digestible, making it easy for me to look up clients and see how deliverables are in terms of progress.
No cons to be completely honest with you. Wrike has been super helpful in all aspects. Maybe one thing I may point out is having a way for similar tasks to be under one folder.
Wrike is helping me and my team be aware of how deliverables are doing In terms of progress. Being tagged allows us to see if there are any questions or concerns regarding completing the task. It is a great tool that helps us stay on top of things.
Wrike provides a quick and efficient tool for collaborating with colleagues, asking questions, addressing tasks, and marking for completion. It eliminates the need for constant meetings and phone calls.
I have not been able to identify anything that I dislike. We have used the program for less than a year, but we have found it very valuable tool for collaboration.
It is a very effective time saver. We are able to complete tasks, ask questions, and provide additional information without the need for meetings. Our work efficiency has increased.
Keeps all your upcoming tasks and notifications well organized.
Sometimes the amount of info on a screen can make some items get lost in the shuffle or hard to find.
It helps our team keep all our items, big or small, well organized and on track. It lets us easily communicate and share information and updates on all facets of a project.
Wrike's interface is I feel the best in terms of its simple & easy to use interface. It is fast and well structured because of which I never struggled to find which feature is found where in the application.
Nothing as such. It has all what is needed to manage work tasks and sprint plannings.
Many similar applications in the market do not have a well structured interface whereas wrike has managed to solve this problem.
Very efficient and easy to navigate for task and time tracking Easy to use for collaboration between team members and other department teams Sub-tasks and checklist items are easy to organize Regularly updated for great quality of life
Honestly, not much to dislike - Regular and re-occurring tasks could use better templates - Sometimes web app is slow to load - Reports could be implemented and organized better
Task progress, sub-tasks tracking, and time tracking for billing and organization project metrics Collaboration between team members on shared projects and tasks
I like the inbox feature. It makes things easy to find and navigate
The categories on the side can get confusing especially when other coworkers are involved in the workflow. It can be hard to find what I'm looking for
Task management it helps me keep on track with my work assignments
The most helpful feature of Wrike is the division of tasks, projects and requests that newbie like me found very accessible , convenient and computer friendly.
Nothing at all! Wrike is the ultimate manna of all the confusion of relating a technology issue, discussion of marketing ideas and projects and streamlining operations and service.
Wrike is helping me communicate with our Technology and IT teams regarding computer related questions and how to solve them! Not a computer geek, so this is awesome!
The plateform can be customized and is easy to navigate.
No complaints! Seriously, the plateform is very easy to use.
Wrike makes interacting with our design staff easier. It's also an nice to be able to have all of our designs and design revisions in one place.
The workflows and blueprints tools, date assignment
The notification system, is a really slow process and it nos immediate. Also the format is really extended
Team organizaron and project management
I really appreciate having the ability to review all projects at a glance and have a set process for tracking tasks and milestones so things don't get lost. It also helps our team to help each other out when someone is out of the office and work/updates are needed.
I wish there was a way to allow stakeholders to view the project/program in Wrike. I Understand that we can attach Google Docs, but sometimes we'd like to give a broad view.
We have a relatively new PMO group, and as such, we have a bit of a mish-mash of processes and policies we use to manage projects and programs. This is helping us create our process in a way that is consistent and helps us set a standard for how we work. It also helps us have a consistent view of all projects/programs that will make it easier for new team members to get on board.
The organization and the easy way that is the platform
At this time I don't have anything that I don't like. Probably a language tool.
Keeping track of a work order and the way the platform envolve the team.
I like that there are options depending on your project type. We use it to track projects and tasks and it has made our team's life much easier and more efficient.
I don't think there's anything specific that I don't like
From keeping track of tasks and deadlines within a project, to analyzing how productive a project is, Wrike has helped our team go beyond what we've been doing before.
I love the way Wrike tracks jobs and sends me reminders.
I'm still trying to find something I don't like -- it's been great for me.
Wrike helps me keep track of numerous jobs from many clients throughout the state. I love how you can attach proofs, how it archives, how it reminds me of tasks. I love the subtask list and use it a lot. It's the best tool I've gotten since I can remember.