SMTP.com Reviews & Product Details

Bulk mail sending, email deliverability rate

Difficulties with WordPress integration.

Sending bulk emails is easy with SMTP .com

Working with SMTP feels like having a team of email superheroes on your side. They're always there to answer questions, troubleshoot issues, and make sure your emails land where they belong.

we are Expecting more events & Webinars.

Whitelisted IPs, detailed reports, zero blacklists.

Nothing. Their service was terrible. The email delivery simply did not work. Some emails were delivered in 15 minutes, some were delivered in 6 hours, and some were never delivered at all.

Their billing policy has tricks in it. It is difficult to cancel and they keep charging you even after you've canceled.

They did not help me at all. Their service failed me entirely.

Nothing, I thought they were a reliable service but was sorely disappointed.

We signed up with SMTP.COM to improve the reliability of email delivery for our customers, but without any notice whatsoever we found our account cancelled on a friday night, severely impacting the experience for our customers. If there were any issues with the emails being sent they should have contacted us, they did not, they simply cancelled our subscription on a friday night without any notification to us. To make matters worse we had just paid them for a month's worth of service, i'm so thankful that we did not pre-pay for any further service than this with these clowns. I emailed them requesting a reason why the account was cancelled and requesting a refund, they declined to answer my questions and also declined to refund despite us paying for a month only 3 days ago.

We thought we could use them to solve our email deliverability issues, but were sorely dissapointed.

They integrate with a lot of stuff. For a monthly service it's reasonably priced.

They make it very hard to cancel. You cannot cancel in the portal, and you cannot cancel by email, you need to call them and hope for the best. There are many reviewers online who have been scammed and been unable to stop continuous charges. They never respond to emails. Amazon SES is far superior and much cheaper. I can't see a single reason to use these guys and don't recommend them unless you need to urgently raise your blood pressure.

None now. They are untrust worthy and they are too expensive.

Nothing. They took forever to approve my account so I never used them.

They won't refund me my money. I signed up for Free trial but never used it because they took forever approving my account. Then they charge me... Now they won't refund me? So slimy and sketchy. Impossible to get a hold of. I call them and they won't transfer me to someone that knows how to deal with the problem.

I wanted auto emails. But never used this service.

Nothing I wanted to test the service and have been forced to pay two months for an extremely overpriced and disappointing service

The cancellation process is design to extort money from you and the customer service is terrible

None

It did deliver on what it stated it would.

For the price of what you pay for, you can get a much better deal using Amazon's SES. Also, the cancelation policy is not good because you must give a 30 days prior notice to cancellation, meaning that they manage to squeeze an extra month of subscription out of you unless you cancel 30 days ahead.

I used SMTP.com to ensure deliverability of emails on my website. It did help me with that.