MailerLite Reviews & Product Details

I like the customer service! even before the amazing product itself! Customer Service is very, very difficult to find, see, receive in today's world. Sad, but true. When Customer Service is present, it STANDS OUT! MailerLite's email help is incredibly fast (not within a business day or 24 hours later, no. And, personable, NOT an A.I. Typically, email help is perceived as impersonal and a company's lazy way to provide Customer Service. As MailerLite is international, it makes sense and, again, surprisingly quick.

Truthfully, I don't dislike anything about this company's service. I left Mail Chimp years ago because of the interface -- incredibly UN-intuitive in my perspective.

Business problems? MailerLite is helping me reach clients and interested parties via email; I suppose that could be a "problem" solver.

I love how easy it is to use and how beautiful the design can be made with all features provided. When I had a question, I emailed support and received an answer right away (even on a Sunday!!). I am so delighted I found this program. The user fee was a quarter of what I used to pay to mailchimp, a program I always found challenging and time consuming.

Nothing to dislike so far. See comments on the other side.

The design of campaigns is so easy and user friendly. As a small business owner time is of essence.

The simplicity of its interface and how easy it makes ecommerce operations. I really, really rate their customer support service too - fast, helpful, very patient and always solve my problem.

My least favourite thing is the troublesome hoops you have to jump through to integrate with WooCommerce - it's a LOT of mysterious keys and check boxes that can be confusing if you're not used to working with those systems all the time. But I think that's on the WooCommerce side rather than Mailerlite to be honest.

Allows me to deliver digital products to paying customers all over the world, plus deliver weekly newsletters to warm leads.

Easy to use and support very reactive. Quickly help me get set up and friendly. Shout out to Joseph for today's support.

Nothing right now. It is easy to use and reasonably priced. No glitches.

It helps me reach my audience so does all it needs to.

The full help that support give me was supreme.

Nothing, cause everthing was just perfect.

Beautiful popups.

I love MailerLite's ease of use, they have tons of templates and ready-made materials that ensure emails are easy, quick, and look professional. I love their forms, they are easily integrated into our social media and website. Their customer service is stellar, always ready with help, photos of what I need and so quick.

I can't honestly think of anything I don't like, I love the product.

MailerLite allows us to market effectively to patients in a HIPAA compliant way.

In genral, the product works great! I switched from MailChimp for a cost savings, but was very happy to not lose and features, and actually has more features. But this review is about the great customer service I received in working with a touchy DNS updated needed to verify our domain on MailerLite. The response was fast (Hours not days), they asked for a screen shot of my DNS entries and quickly devised a solution. As a software compay, I really like to see other in our industry that excel in good customer services. We recommend MailerLite to our customers that are looking for a Newsletter solution and anyone else we encounter that is looking. Thank you!

Nothing yet! The product has worked as advertised and we have been happy with the results.

Managing my customer list and delivery support and news to our customers.

Simplicity and great range ot tools that can make your email campaigns shine :) Customer support is great - quick responses and every time effective solutions.

Wish there will be possibility to save frequently used blocks as templates in MailerLite Classik

We can do wide social awareness-raising campaigns + inform our audience about news, activities etc

It is fairly easy to learn, and as a new small business, it gives me the opportunity to have nice features in a free account until I grow my list.

I wish that the migration process was a bit easier.

I need to be able to communicate with my customers with a professional email.

Hands down the best tech support through the chat box. Josue was thorough and very patient in helping me solve my problem with implementing the code for my email forms to pop up. As a non-tech-savvy person, I so appreciate being helped by a real human. Super friendly and patient and resolved my issue easily!

I really haven't found any downsides as of yet.

I was having trouble switching over from classic to new and the person I got through customer support was incredible.

It's easy to use and has all the elements I need. The email support and the video tutorials are great. It integrates easily with other platforms that I use (primarily Thrivecart).

I don't love that they updated to a new version and that it requires a complete migration vs a more simple update. I'm going to lose all my info in the Classic version because they are also discontinuing the free version so I can keep it as an archive. The new version is good though.

Easeful way to reach customers. I can create forms to allow opt outs to certain campaigns. It integrates with my shopping cart and course builder so I can easily communicate with specific customers / groups.

MailerLite makes it easy to send newsletters. It is particularly helpful for me as an author because it's uncomplicated and I can re-use the old version without having to upgrade to new technology. Customer support is very responsive and helpful. I use the system weekly and I can send via TimeZone which is particularly useful.

The newer version is too technically difficult for me.

Being easily in touch with my core readership, able to let them know about new product and bargains.

Easy to navigate dashbaord, world class customer service and easy design options.

I have nothing that i dislike about MailerLite.

Easy to use for email marketing.

The customer service is friendly and fast. The program is easy to use. I am very satisfied. These are 2 very important points. Good and fast customer service is my number 1 priority!

Not yet found. Everything works perfect.

Easy to send and schedule emails. No problems with privacy legislation

I was stressing about the migration of mailerlite classic to mailer lite. I am not a very techy person. The migration was relatively straight forward, with lots of how to guides and lots of simple steps broken down into bite size chunks. I chose to start using a form for email collection. When I user tested, it did not work. The customer support was excellent. Prompt response. Quick identification of where I had gone wrong, and simple solution to how I could fix it - with clear screen shots and arrows so I could learn and fix it myself. Just what I needed. I have used the help desk twice in three days, for small bugs (all my error) and they have been brilliant each time. The updated mailer lite system is so much easier to use. I have no idea why I was so stressed about it all. Great system, easiest I have used so far. I feel it will be easy to integrate mailer lite with my course system that I use, and the number of features on the FREE plan is just perfect for me at the moment whilst I grow my business.

The only downside was the uneccesary self imposed stress about migrating from classic to the new lite system It is great, and so is customer support. Thank you

Mailer lite makes it easy for me to communicate with my clients, keeping all the emails and workflows in one place with a great support team