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Melio
4.6
(135)
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Melio Reviews & Product Details

Melio Overview
What is Melio?

Melio is a free & simple bill pay solution for small businesses, accountants, and bookkeepers. Pay any business expense with just a few clicks.

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Melio Product Details
Segment
Small Business
Mid Market
Freelancer
Ease of use
Beginner
Intermediate
Deployment Cloud / SaaS / Web-Based
Support Email/Help Desk, FAQs/Forum
Training Documentation
Languages English
Melio Media
Disclaimer
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Last updated: February 05, 2025
Melio Logo
135 Melio Reviews
4.6 out of 5
Small Business (50 or fewer emp.)
Jul 05, 2022
 Source
Overall Rating:
5.0
John R. avatar
John R.
Real Estate Agent
Share
"Great company and great support!"
What do you like best about Melio?

Having multiple options to send money and an added layer of documentation has helped with my business tremendously. Also when one check got lost, they issued a replacement at no charge!

What do you dislike about Melio?

Wish they had an ap but that is more of a recommendation than a dislike.

What problems is Melio solving and how is that benefiting you?

Having a third party with added documentation and a paper trail to vendors. Been very handy.

Small Business (50 or fewer emp.)
Jul 05, 2022
 Source
Overall Rating:
5.0
OM
Omer M.
Ceo
Share
"User Friendly with Free ACH"
What do you like best about Melio?

The staff is amazing, customer service is prompt, and the dashboard is very easy to use.

What do you dislike about Melio?

No API for automated ACH payments, otherwise everything else is great.

What problems is Melio solving and how is that benefiting you?

I can ACH payments to my vendors without incurring any fees.

Small Business (50 or fewer emp.)
Jul 05, 2022
 Source
Overall Rating:
5.0
Lauren B. avatar
Lauren B.
Sr Operations Manager
Share
"The simple answer to paying my vendors"
What do you like best about Melio?

The simplicity of the set up of melio and the integration with quickbooks

What do you dislike about Melio?

I was unable to cancel a failed payment even though melio had given the refund instantly back to my account and I had created a new bill. Not a problem just a slight annoyance

What problems is Melio solving and how is that benefiting you?

Free payments to contractors through quickbooks

Small Business (50 or fewer emp.)
Jul 05, 2022
 Source
Overall Rating:
5.0
Henson R. avatar
Henson R.
Chief Executive Officer
Share
"Modern day AP/AR"
What do you like best about Melio?

Melio has a clean look with an easy-to-add invoice system, literally uploads and picks up the texts making data entry simple and not as time-consuming, all while being cost friendly

What do you dislike about Melio?

I cant make recurring monthly invoices to get sent, for example, a monthly subscription-based customer we still have to create the invoice and send manually

What problems is Melio solving and how is that benefiting you?

As a micro-business struggling to be attractive and modern without the added cost to do so Melio makes it simple and fast to receive and request payments from businesses that still like to do everything with a paper check. We like accountability so many transactions are electronic now. It eliminated late payments or excuses for why payments are late

Small Business (50 or fewer emp.)
Jul 05, 2022
 Source
Overall Rating:
5.0
WK
Wanda K.
Business Owner
Share
"So simple to use and FREE!"
What do you like best about Melio?

You can choose who gets charged credit card service fees (meaning you can choose the customer to get charged 2-3% instead of your business) which no other platform allows you to do. Scheduling payments is a breeze. You can upload your invoices or you can create one manually quickly and painlessly. You don't have to collect private bank information from your contractors, instead, Melio contacts them directly to receive their information which reduces security risks to your business. Overall it's a great platform for small business owners who work with many contractors.

What do you dislike about Melio?

It takes three business days for bank transfers to complete, so you need to plan a few days for processing if you want your payments to be delivered on time. It also does not connect to my invoicing system, Wave Apps.

What problems is Melio solving and how is that benefiting you?

Customers can use a credit card for payments and the credit card fees don't have to come out of my payment amount. I can do direct deposits for my contractors for free and I don't have to collect their private bank information to get connected.

Small Business (50 or fewer emp.)
Jul 05, 2022
 Source
Overall Rating:
5.0
KO
Kenneth O.
Business Owner
Share
"Melio has made my life so much easier, saves me a lot of time and hassle."
What do you like best about Melio?

The user interface is so clean and simple to use. It's focused, does exactly what I need it to do and saves me a lot of time and hassle. I use Melio to pay bills for five different businesses and it makes it a breeze!

What do you dislike about Melio?

There are a few features I would like to see added to the process but they are constantly rolling out new updates and improvements so I bet it's just a matter of time.

What problems is Melio solving and how is that benefiting you?

Allows us to easily pay multiple vendors for different businesses with one log-on and one easy-to-use interface. As your accounts and vendors are set up in the system, it's a total breeze to get the bill payment done efficiently and fast. I used to dread doing the bills and now I look forward to it! I know that sounds crazy but it's true. The interface makes it fun!

Small Business (50 or fewer emp.)
Jul 05, 2022
 Source
Overall Rating:
5.0
HH
Heather H.
Accounting Manager
Share
"Melio is the BOMB.COM!"
What do you like best about Melio?

Melio has been fantastic in automating our vendor payment process. We have been able to streamline all our Accounts Payable payments to either ACH or CC along with being able to integrate into QB for a seamless process.

What do you dislike about Melio?

As Melio is continuing to improve its software, it would be helpful to have an additional field for remittance email addresses and a field for sales email addresses since this information will be written over when the account is synced in QB.

What problems is Melio solving and how is that benefiting you?

Melio has helped reduce our paper checks to a very minimal amount and provides our vendors with communication when payments are released. This has improved our payment processes and cash flow along with strengthening our vendor relationships.

Small Business (50 or fewer emp.)
Jul 05, 2022
 Source
Overall Rating:
5.0
CW
Candice W.
Bookkeeper
Share
"Melio is super user friendly and easy to use! I love it"
What do you like best about Melio?

the layout! its easy on the eyes to understand

What do you dislike about Melio?

some features need to be added. ex Drag and Drop to add a bill and emailing forwarding

What problems is Melio solving and how is that benefiting you?

saving me time !!

Small Business (50 or fewer emp.)
Jul 05, 2022
 Source
Overall Rating:
5.0
AW
Amanda W.
Owner/Court Reporter
Share
"Melio is a life changer for my small local court reporting business"
What do you like best about Melio?

I can pay vendors easily and it doesn't cost anything

What do you dislike about Melio?

There are no dislikes. We love everything about Melio

What problems is Melio solving and how is that benefiting you?

Someone paid with their credit card and their credit card was rejected. I thought it was on Melio's end. They helped me solve the issue with the client.

Small Business (50 or fewer emp.)
Jul 05, 2022
 Source
Overall Rating:
5.0
SB
Sheri B.
Virtual Assistant
Share
"Easiest Way to Pay Contractors"
What do you like best about Melio?

The ease of tracking payments to contractors. Payments

What do you dislike about Melio?

I haven't found anything I dislike yet as everything works very smoothly. No there isn't. NA.

What problems is Melio solving and how is that benefiting you?

I am a VA with clients in multiple states. Melio helps me ensure that all my clients payments are made in a timely manner without having to wait for an update that a check has been processed on the clients end.

Small Business (50 or fewer emp.)
Jul 05, 2022
 Source
Overall Rating:
5.0
SM
Stephen M.
Treasurer
Share
"Must Have!"
What do you like best about Melio?

Ease of use makes this a must have for any small business or non-profit l!

What do you dislike about Melio?

I didn't find this sooner! I would like more dashboard capability

What problems is Melio solving and how is that benefiting you?

In an increasingly electronic world, this gives our non profit a way to communicate easily

Small Business (50 or fewer emp.)
Jul 05, 2022
 Source
Overall Rating:
5.0
LB
Loretta B.
B
Share
"Bookkeeper"
What do you like best about Melio?

Ease of use, ability to do both AR and AP tasks, approval process.

What do you dislike about Melio?

Sometimes payments failed due to nature of the payment or client has to pay via a different form of payment due to nature of payment (again).

What problems is Melio solving and how is that benefiting you?

It makes AR and AP less stressful.

Small Business (50 or fewer emp.)
Jul 05, 2022
 Source
Overall Rating:
5.0
TT
Tim T.
Executive Operations Pastor
Share
"So much more user-friendly than the alternatives"
What do you like best about Melio?

The user experience and simplicity are best

What do you dislike about Melio?

I don't see many options for Migrating from another platform

What problems is Melio solving and how is that benefiting you?

Rather than printing or writing checks in house, melio saves us so much time

Small Business (50 or fewer emp.)
Jul 05, 2022
 Source
Overall Rating:
5.0
SW
Shawn W.
Partner
Share
"Melio makes paying my contractors and vendors a breeze!"
What do you like best about Melio?

Melio is easy to use and has a great interface. Melio integrates with the systems and the banks we use keeping things very simple, and saving us time and money. Highly recommend.

What do you dislike about Melio?

Would love to see direct integration with Zoho Books.

What problems is Melio solving and how is that benefiting you?

We had issues being able to pay our contractors through one unified system. Melio solved that problem for us.

Small Business (50 or fewer emp.)
Jul 05, 2022
 Source
Overall Rating:
5.0
VH
Veronica H.
Manager
Share
"Best addition to our company finance software in years"
What do you like best about Melio?

Extremely easy to use and intuitive. Syncs with QB. Customer service is also extremely helpful

What do you dislike about Melio?

There have only been minor issues, but they are easily resolved by the melio team

What problems is Melio solving and how is that benefiting you?

Bill pay remote, as well as ACH payments and sending out physical checks

Small Business (50 or fewer emp.)
Jul 05, 2022
 Source
Overall Rating:
5.0
Lindsey B. avatar
Lindsey B.
Owner
Share
"Melio has been invaluable!"
What do you like best about Melio?

Melio has helped us streamline and speed up payments to our vendors. Love the ability to send ACH payments without a fee. Customer service is phenomenal. Their service has been invaluable!

What do you dislike about Melio?

The only suggestion I have is to allow non-business vendors to make payments to us.

What problems is Melio solving and how is that benefiting you?

Speed of paying vendors. Electronic ACH payments.

Small Business (50 or fewer emp.)
Jul 05, 2022
 Source
Overall Rating:
5.0
DD
Dwight D.
Accountant
Share
"Easy to Use"
What do you like best about Melio?

Easy to use. Great integration within QuickBooks Online. Low cost with enough features for many smaller businesses.

What do you dislike about Melio?

Melio does not currently integrate with Xero.

What problems is Melio solving and how is that benefiting you?

I'm able to manage my firm's internal accounts payable directly within QuickBooks Online, which saves time and ensures that the transaction is entirely recorded within the system. Melio continues to mature and add features and I continue to look for clients who may make sense to use Melio.

Small Business (50 or fewer emp.)
Jul 05, 2022
 Source
Overall Rating:
5.0
EO
Eric O.
President And Ownger
Share
"The Best Way Possible for Paying My Sub-contractors"
What do you like best about Melio?

It's easy to use, easy to navigate, and the fact that I can use it for free if I have a business bank account is huge, also.

What do you dislike about Melio?

They did have a problem interacting with QuickBooks Online a year ago, but it appears to be fixed now.

What problems is Melio solving and how is that benefiting you?

Paying my virtual staff needs a virtual solution, and this is nicely taken care of with Melio.

Small Business (50 or fewer emp.)
Jul 05, 2022
 Source
Overall Rating:
5.0
JP
Jasmine P.
Owner
Share
"Very Convenient"
What do you like best about Melio?

I like the user friendly capabilities and ease of use.

What do you dislike about Melio?

So far I like everything. No complaints thus far.

What problems is Melio solving and how is that benefiting you?

Payroll solutions on the go. It allows me to pay contractors from my phone and integrate with Quickbooks.

Small Business (50 or fewer emp.)
Jul 05, 2022
 Source
Overall Rating:
5.0
NB
Natalie B.
Manager
Share
"Efficient and cost effective bill pay service."
What do you like best about Melio?

My team is able to pay client bills in a cost-effective, and time-efficient manner.

What do you dislike about Melio?

The approval process can be difficult to set up, and more than one bill can not be paid at a time.

What problems is Melio solving and how is that benefiting you?

The time spent paying bills and then recording the payment in the accounting software. This save my team time and money.

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