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Mailshake
Email Outreach Simplified
4.7
(252)
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Mailshake Reviews & Product Details

Mailshake Overview
What is Mailshake?

Milkshake is an email outreach platform used by sales teams to craft and send personalized cold emails at scale. The platform features numerous email templates and gives users access to automated follow-ups, as well as analytics that delivers comprehensive performance analytics.

Company Mailshake LLC
Year founded 2016
Company size 11-50 employees
Headquarters Austin, Texas, United States
Social Media
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Mailshake Product Details
Capabilities
API
Segment
Small Business
Mid Market
Deployment Cloud / SaaS / Web-Based
Training Documentation
Languages English
Mailshake Features
A/B Testing
Analytics and Reporting
Appointment Scheduling
Automated Dialing
CRM Integration
Calendar Integration
Call Recording
Contact Management
Customizable Templates
Customizable Workflows
Data Import/Export
Document Management
Email Templates
Email Tracking
Follow-up Reminders
Lead Management
Lead Scoring
Live Chat
Mobile Access
Multi-channel Communication
Performance Metrics
Pipeline Management
Role-Based Permissions
Sales Cadence
Sales Coaching
Sales Forecasting
Social Media Integration
Task Automation
Team Collaboration
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Last updated: January 02, 2025
Mailshake Logo
252 Mailshake Reviews
4.7 out of 5
Small Business (50 or fewer emp.)
Jan 17, 2022
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"User Friendly"
What do you like best about Mailshake?

Cold emailing is not fun, but Mailshake makes it easy to create templates and campaigns that are self-sufficient. It's great to be able to just watch it happen without having to go in and manually send emails every day.

What do you dislike about Mailshake?

There have been some issues with sending emails since our company uses outlook and outlook doesn't like sending mass emails. We have had to limit our daily emails more than we thought. It would be great if Mailshake had a system that could help with that.

What problems is Mailshake solving and how is that benefiting you?

The ability to have prospects automatically marked as leads once a specific event happens (ie opening or responding to emails) is amazing. It has helped us save time by not contacting people that are not actually interested in our services.

Enterprise (> 1000 emp.)
Jan 17, 2022
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Recommended for cold email campaigns"
What do you like best about Mailshake?

The application is well designed and easy to use.

What do you dislike about Mailshake?

There are features I would like that are specific to my needs.

What problems is Mailshake solving and how is that benefiting you?

Cold emailing and VOIP calling.

Small Business (50 or fewer emp.)
Nov 16, 2021
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Awesome email outreach tool"
What do you like best about Mailshake?

Mailshake allows you to easily create complex email marketing campaigns in order to engage your audience. One of my favorite things about mailshake is how easy it is to upload large batches of contacts into the software. This allows me to easily target my audiences without hassle. Mailshake also allows a/b testing in order to fine-tune your marketing campaigns and get the best results. Overall mailshake offers high functionality, in a pretty simple and easy to use package.

What do you dislike about Mailshake?

Some of the tracking and statistics features of mailshake leave a little to be desired. It can be easy to be confused with this if you do not approach it with a clear plan, however the mailshake support team is always very helpful when any issues or confusion arise.

What problems is Mailshake solving and how is that benefiting you?

Mailshake allows me to reach out to large batches of contacts with targeted sequences in an easy to use and easy to manage way. Mailshake would be a helpful supplement to almost any sales team.

Small Business (50 or fewer emp.)
Nov 09, 2021
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Great for a multi-channel campaign"
What do you like best about Mailshake?

I love that it integrates with my Pipedrive and many other softwares. Also easy to use.

What do you dislike about Mailshake?

I wish it had some additional features other similar companies have.

What problems is Mailshake solving and how is that benefiting you?

We are solving the lack of responses in the LinkedIn inbox with new connections.

Small Business (50 or fewer emp.)
Jul 01, 2021
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Simplest email marketing platforms out there!"
What do you like best about Mailshake?

1. Simple UI and UX 2. Easy to use features 3. Reporting and Analytics 4. Personalization of email templates 5. Generic emails and repeated prospects notification

What do you dislike about Mailshake?

1. Should be able to track performance of individual lists in a campaign

What problems is Mailshake solving and how is that benefiting you?

We're using Mailshake primarily for our email outreach efforts for link building and it's been immensely helpful and easy to use

Small Business (50 or fewer emp.)
Mar 29, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Great simple tool for outreach"
What do you like best about Mailshake?

Super simple interface. Really easy to create and manage email campaigns. Great statistics

What do you dislike about Mailshake?

Not all replies are aways picked up. Stats refreshing can be a bit faster

What problems is Mailshake solving and how is that benefiting you?

Handling email outreach to cold leads.

Mid Market (51-1000 emp.)
Dec 08, 2017
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Easy to use and effective if utilized properly"
What do you like best about Mailshake?

How easy it is to upload emails and send them with a personal touch.

What do you dislike about Mailshake?

It can be limited sometimes and customer services is very slow

What problems is Mailshake solving and how is that benefiting you?

Being able to send lots of messages at once.

Small Business (50 or fewer emp.)
Jan 17, 2022
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Easy to use"
What do you like best about Mailshake?

Mailshake is very easy to use. I can set up the campaigns with a few clicks.

What do you dislike about Mailshake?

The number of email scheduled is not fully controlled by the user & the function to insert image is not flexible.

What problems is Mailshake solving and how is that benefiting you?

I am using Mailshake to send out campaigns. It is good with large numbers of cold emails

Small Business (50 or fewer emp.)
Nov 23, 2021
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Good Service - Learning to use it could be improved"
What do you like best about Mailshake?

The possibility to send many emails. More than hunter.io I think sometimes could be a bit priced considering that the support is a bit confusing. No inapp chat etc.

What do you dislike about Mailshake?

A bit confusing to build the funnels, the verifications sometimes fail and "user is on another campaign" never tells you weather the campaign is running or not. Replying from the app is not that awesome.

What problems is Mailshake solving and how is that benefiting you?

Email marketing, Benefits, the amount of emails I can send

Small Business (50 or fewer emp.)
May 15, 2018
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Still learning the tool, but mail campaigns coming together"
What do you like best about Mailshake?

Sending out 2000 emails with drip, tracking, and follow up working well

What do you dislike about Mailshake?

I wish the ability to see all clients was easier without having to constantly click the show more button - have an option to open all leads on a campaign Also wish you could search a name without having to open each a campaign

What problems is Mailshake solving and how is that benefiting you?

Reaching out to multiple leads with 5 or 6 email drips

Small Business (50 or fewer emp.)
Oct 17, 2022
 Source
Overall Rating:
2.0
AG
Verified Reviewer
Founder
Share
"Easy to start, but features lack depth"
What do you like best about Mailshake?

It's easy to get started. The campaign wizard & list cleaning solutions are helpful.

What do you dislike about Mailshake?

The Leadcatcher feature removes prospects from campaigns before you can actually determine whether or not it is for real. Sometimes it mistakes auto replies for real responses. And if a prospect is removed, there is no way to restart them in the campaign. It makes the Leadcatcher feature almost worthless.

What problems is Mailshake solving and how is that benefiting you?

Marketing automation & results tracking.

Small Business (50 or fewer emp.)
Jul 18, 2018
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Automation tool that doesn't automate process"
What do you like best about Mailshake?

Only good thing is that it is not hard to use

What do you dislike about Mailshake?

I use Mailshake for emailing and my experience with it is terrible. First, it is breaking all campaigns (even scheduled), second out of office reply is counted as potential lead so it doesn't send follow-ups to those people. Third thing is that email [email protected] doesn't work, just form that I dug somewhere but that is not the end. On my question why it breaks initial campaign and information that their email is not working I got an answer 'can you tell me when you wrote us since we want to ensure that we answer....' typical support answer but without reply on my problem. I wrote a couple of time since then and I am waiting for 20 days, no answer. So, an automatic tool that doesn't automate a process and without support. I would never go into such an adventure again. Paying for nothing, it doesn\t worth even a penny.

What problems is Mailshake solving and how is that benefiting you?

Sending emails faster