GoodAccess Reviews & Product Details

User Friendly, easy to access, simple and quick

My point of view is there's nothing i would like to dislike about GoodAccess

The way im running my business, worried free

GoodAccess is very easy to provision and manage. Staff find it easy to set up and we're able to invite users with a simple email sent via the web panel. We've been able to easily move the company to remote-only over the past year and GoodAccess has been a central part of that.

We'd love to be able to set an expiry date for access when inviting users, as it would make management even easier. We'd also like to see a native ARM-based version of the software, as currently we have to set it up slightly differently on those devices, which is slightly more time consuming.

We use GoodAccess to provide the static IPs required to access a number of critical tools, and the software allows us to very easily provision this out to our staff. Most people in the company have access, and being able to easily provision a VPN to about 150 staff has been incredible useful, especially over the past year while we've all been working from home.

We make a lot of use of the static IP functionality. The affordability of the platform is also much better than competitors.

The interface takes a little getting used to, maybe a help guide pointing out what each bit of the site does would be useful.

We had a subscription issue where we were billed even though we had an email saying our subscription was expiring but this was solved very quickly. The static IP function is really useful for the business when working from home.

This tool is excellent, offering an effortless user experience. Its configuration process is straightforward, making it easy to set up and navigate. The design for team management is well-thought-out, simplifying the process of onboarding new team members. Additionally, the granularity of permissions allows for precise control over resource access.

Occasionally, the Internet connection tends to slow down noticeably while using the VPN.

We operate a fully remote team dedicated to digital product and software development, with direct access to our crucial company servers. To ensure the appropriate level of access for each team member and to safeguard against information leaks and potential intrusions by malicious entities, we rely on Good Access.

We started using Good Access during Covid when our entire workforce started home working. They were a good price point compared to their competition and one of the only ones that allowed for a small team and use a fixed IP Address. During Covid, Good Access were a live saver for our company and without them, we simply would not have been able to work. The VPN is very simple to setup, using either the Good Access application or by exporting OpenVPN configuration files. Some of the new features such threat detection and mapping connections have been amazing and very well done. All in all a very good company to use when a VPN access is required.

Some of our users had issues with the Good Access application to gain access to the VPN. Their support though was very helpful in getting us back online and offering different solutions.

During Covid Good access allowed us to continue our working day seemlessly. This has continued after, with all of our home workers still using the servicer. It allows the entire copany to stay connected and eases collaboration.

simple setup, enable virtual LAN over different locations

missing option to integrate virtual firewall for gateway, DNS missing to assign names to access hosts from virtual LANs and local LAN

access to hosts without static IP

I like the following things about GoodAccess: Security: GoodAccess uses strong encryption and a variety of security features to protect your data, including zero-trust access control, network access control, split tunneling, and IP whitelisting. Ease of use: GoodAccess is easy to set up and use. There is no hardware to manage, and the user interface is simple and intuitive. Scalability: GoodAccess is scalable to meet the needs of any business. You can easily add or remove users, and you can also choose from a variety of pricing plans to fit your budget.

No live chat support: GoodAccess does not offer live chat support. This can be a problem if you need help with the service and cannot wait for an email response.

GoodAccess is solving the following problems: Security: GoodAccess uses strong encryption. Remote access: GoodAccess allows me to securely access. Compliance: GoodAccess can help businesses comply. Cost savings: GoodAccess is a cost-effective way to secure your network.

The VPN works for the Dev Ops team, no problem that I'm aware of.

As an administrator I cannot access the website from my laptop's browser. I've tried several different browsers, have cleared my cookies and cache, and used incognito mode, but it still doesn't work. The only way I can make it work is via my (personal) smartphone, which is less than ideal. I've reported this several times but have not received any response on the last few occasions. I am being ignored, which is very unfair and unprofessional.

My particular problem has not been solved, but the Dev Ops team successfully works remotely.

I'm very happy with GoodAccess, it has proved to be a very reliable and stable VPN solution for our team. I particularly like the easy set up (for both users and administrators), the well designed intuitive team dashboard and client app, and excellent customer service and support.

I can't think of anything. We did have an edge case user access bug that was resolved quickly and is resolved long term with the addition of SCIM which they have recently added.

A very reliable and stable VPN solution for our team.

We opted for GoodAccess to implement a zero-trust network access solution, and it exceeded our expectations. The deployment process was swift and straightforward, allowing us to establish a highly secure environment in no time. During all these months, GoodAccess proved to be cost-efficient and reliable choice for our organisaiton.

During our experience with GoodAccess, we encountered some issues with the Access Control feature when integrating it with AWS Cloudfront. However, the customer support team was responsive and helpful in identifying the problem. This issue may have been resolved since our last interaction with the service.

We opted for GoodAccess to implement a zero-trust network access solution, and it exceeded our expectations. The deployment process was swift and straightforward, allowing us to establish a highly secure environment in no time.

We were able to connect a large team around the world with a single static IP and were able to administrate them easily. Software works great. No complaints. Highly recommend.

Interface is a bit dated, but it works. Great service. Previous products we used were expensive and didn't offer the same level of support. Can't think of anything I'd like to see improved.

Letting users from around the world connect to custom services using a set IP. Being able to add and remove and administer these users and change them easily and quickly.

- Easy to use, both admin panel and VPN - Reliable network speed

- I would love to have shared nodes to connect to, included in the business plan, for testing intentions

Static IP for our tools, servers, etc.

User Interface is very intuitive and easy to understand. The ability to control access to different websites and applications using access cards is a huge plus. I also love that the VPN desktop client doubles as an app launcher if you choose to list apps on it. I cannot see us moving away from Good Access.

I wish there was more guidance on how to format connection strings and other information when adding websites/applications to your company profile.

Our company needs a reliable VPN that is easy for users to understand and use. With GoodAccess we get exactly that and even more features that we didn't know we needed.

We use GoodAccess to provide us with a simple and powerful VPN that we can access our customers secure sites with. It does that job well and it is extremely easy to set up and configure.

There isn't anything we dislike at the moment.

The single IP entry to customer secure systems is really helpful and replaced our old system with was difficult to maintain.

It irs easy to use and has excellent speed. So far it works fine for us

I have used it for a few months and at this point I still have no suggestions for improvement.

Good Access works well for remote work. It has good speed and is easy to use.

Easy to use and setup, It has a fast connection with gateways all over the world. Really like how the good access team is helpful and willin to work with you from start to finish.

No complaints yet, I have been using the prodict for a few weeks and I am 100% satisfied.

I use this product for IP whitelisting and really like the idea that it offers encrypted internet access. Feel it gives my company a sense of security at an affordable price.

GoodAccess was so easy to setup, the pricing was very transparent and pre-sales support was fantastic.

10 user minimum pricing, but even with this, its still cheaper than the competitors i looked at.

Enabling remote teams to access all company systems easily, easily control leaves/starters access to systems.

The ease of account set up and app download.

It took a bit to figure out the actual sign-in portion into the app.

Keeping general public out of internal beta.

Consistency and customer support is excellent.

Nothing as such with my experience with Good access.

IP address issue, connectivity and fluctuations in connections that I found in other VPN vendors and thereby a switch over to Good Access and with regard to Good Access is service is at par with excellency in Connectivity, customer satisfaction approach and quick problem solve and I liked it very much.

Goodaccess delivers a blend of user-friendliness, quick setup, dedicated resources, and reliable performance, making it an excellent VPN solution for small to medium-sized businesses. We use it for almost two years now, and we never worry about connection issues

VPN services such as Goodacces have a pay-per-user model that can become costly for larger teams, with expenses rising as the number of users increases. This can impact budgeting, especially for rapidly growing or fluctuating team sizes.

It solves the management of VPN connections across the company. The easy of reporting and the compatability across all operating systems are great! They even have their own app which makes it easy for the non-techies