Function Point is a project management software that is built to manage the craziness of marketing teams and creative agencies through a platform specifically built for them. To date, the software is used by more than 9000 customers globally who appreciate the all-in-one solution and seamlessly manage every stage of project management in this field. With Function Point, productivity is more personable and engaging.
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Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile iPad, Mobile iPhone |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
Ease of use. The platform is easy to understand.
Some of the functions could be streamlined. For instance, confirming "closed" tasks requires you to go to each task individually. It would be great and a time saver if you could select them on one page and confirm them.
Tracking time and financials associated with a variety of jobs/clients. Quick access to real time financials.
They have always been responsive, whether to help solve an issue, or respond to a question, idea, or implement better functionality.
The user interface is a bit clunky, and lack smoothness. However, I prefer to have the managerial information I need rather than have feel good stuff that fails to help me manage my business.
Job cost management, flexible billing solutions that allow me to bill the way we want or clients require.
We love the use of task management for staff and that our leadership can keep track of their progress and time.
I wish there was social media management as part of the software. We have a different platform for that and it would be great to have it together.
Account management was a big issue
Easy to use, reports are easy to run and manageable, love the ability to export to Excel or csv
Some reports only available in pdf format -- can't easily convert to a spreadsheet
We started with Function Point 2-1/2 years ago, and previously did not have any formal project management software. Everything from cost to time had to be entered manually, and sometimes twice. Now I can enter costs into a job and integrate with QuickBooks. Invoicing is much better, especially for multiple job invoices.
As a small agency of 8 people, making the change to a new system was a daunting task. It seemed like it would fit the bill, but I was worried about the learning curve and the what if I didn’t like it after we got into the thick of it. I knew, however, that this should be a good move, we needed to do this before we grow and add more people. The system has everything I need and much I didn’t know I’d want. Setting up was challenging but Jim our FP expert here (and the guy who discovered you) was chomping at the bit to get this going took total control of setting us up. Between the two of us we really rocked set up which means the system is very Mac minded. This year was our first full year on the system and everyone here loves it for many different reasons and we are still only scratching the surface of what it can do. Time keeping and invoicing is now a breeze, for me I have started to check everyones weekly time just to be sure everything has been entered, I caught days of missing entries, I had assumed everyone was entering time on a regular basis. Its like finding money!
I have no dislikes, the program does more that we could imagine, meaning there is lots of room to grow.
Too many reasons to say why I love this system. I know more, save time, can access anywhere-anytime. My key people can access everything if I’m not here. I especially like attaching printing invoices to the job so anyone can access it instead of me going through my files to find it.
It provides the perfect tool to manage tasks and projects as per the requirement to achieve milestones. It proves a great team collaboration feature through which the team can work together. It provides a customization option to customize the thing as per project requirements.
For Me, it is awesome, No feature to dislike in it.
It helped my team member a lot in collocation in one project and working simultaneously on the same project. Its collaboration feature saves a lot of time for our team. Its feature mainly helped me in reducing my burden . It provides a customization feature to manage the tool according to the requirement.
It is used to track the undertaking and hold normal finances in control.Time monitoring one of the key tool of the software. It enables to pick out the productiveness of the worker time.There is predominant dashboard customization wherein consumer can do it primarily based totally on their interest
Some of the access withinside the platform takes a great deal of time.It is hard to download all of the documents at a single point. Ease of use is hard, and it time taking manner to teach the worker withinside the system
It is used to apply worker productivity to finish the challenge in the time. Productivity hours were recorded more excellent accurately. It is more transparency to everyone in the project.
Project management software with time tracking system. You can also create estimates and invoices, Intergrate with quickbooks. It can also manage tasks for team members.
some reports are hard to find and not easy to understand but overall the software is good
It become easy with the software to track the team performance and to manage their tasks.
The ability for me to interact with my team and keep track of project progress.
Not being able to see draft tasks on the work planning view.
Planning projects based on utilization, timesheet tracking, and tracking project progress are problems we have solved as well as benefits.
FunctionPoint is a really holistic approach to looking at your campaigns. It ties your revenue to employee productivity, allowing you to see where and why jobs go over/under budget.
There are a lot of facets to FunctionPoint to explore and learn, making it overwhelming if you don't have the time for proper training. However, FP's representatives are wonderful and they provide a library of resources for learning. It's important to schedule enough training time with your employees so they feel comfortable in the system.
Benefits: staying within a client's budget by utilizing tasks and schedules, predicting employee utilization over time for business development purposes, calculating job profitability, holding the whole team accountable for job performance
Function Point is extremely easy to use. The interface is intuitive for any level user. It has what we need without a lot of extras that we don't use. It's also cost effective for a small agency.
There isn't a ton of customization so sometimes you have to be creative to work within the parameters on things like estimates.
We use the tool to track jobs and time. We are also able to easily create professional looking estimates. It helps keep our jobs organized and ensure we are profitable on every job.
We love that we can see everything going on for that client and also how it ties into QB so easily. Invoicing was a nightmare as it used to be so manual. FP makes it more automated.
It's complex, you have to really dig in and learn what is best for your agency. I think when an agency signs up that they should get in-person training for at least a full day and then 6 months after they use the system. That is really when the agency starts to learn how it will work best for them.
Invoicing and see where everyone is really spending their time. No more manually invoicing, it makes it easy to see if we are using our time wisely and if clients are making too many change requests.
I like the ease of use of FP and the clean UI. I love the way you can sort information by multiple columns at the same time which brings Excel-like functionality into the tool. I like the resource calendar so you can see availability at a glance. Overall, it brings several of our key needs into one, centralized place which is great.
I think the reporting in FP could use a little more love. I would like to see a bit more fluidity and flexibility in the reporting section of the tool. We have to export information and do reports in excel or pull data into SF for more comprehensive reporting which is time consuming.We would love an interactive project timeline that we can put notes on and share with clients without them having access to other parts of the project. We also do all of our billing out of FP and sync it with QB which is great. We would like to be able to close out a completed service as a phase of a project has been completed as that would make billing easier.
We manage live projects in FP and it works pretty well. We sync with QB for monthly billing which has been a huge time saver for us. I think there are still a few aspects of the tool that we need to start fulling using to realize the full benefits of the product.
Function Point has changed the way our agency manages projects, estimates, budgets, timesheets, and internal tasks. The dashboard feature is great for having all your info in one place. The tasking feature has streamlined our workflow and has made it easier for our designers to manage their workload and due dates. The estimate and budget system is great and has helped manage, track, and forecast financials. The support we received from FP experts when we first started using it was excellent. They were always willing to hop on the phone to answer any questions or to help us troubleshoot. Customer service is amazing. User experience is great as well. being able to drag and drop files, quickly export PDFs, integrate with Quickbooks is great. Coming from what we used in the past, Function Point is everything.
The on-boarding process was long and required one person on our team to be the expert in order to teach the rest of the team how to use. It took a while to learn how to use it and to change current processes to fit in with FP. And there are a lot of features that we don't use, but think may be beneficial if we had to time to review.
We had an issue with managing tasks for our design team and truly understanding what they had in their pipeline. We looked into a couple different project management softwares and found that FP offered what we needed and more. The ability to manage tasks, projects, budgets, timesheets, invoicing, etc all in once place was a huge benefit.
How easy it is to add hours/projects on a moments notice and the billing functionality is a piece of cake.
It would be nice if function point had a desktop application or a timer desktop app. I currently use toggl to track the time itself.
Billable Hours No Dead Space Happy Clients