800.com Reviews & Product Details

Very reliable and cost effective solution. Flexible programming options and features for different extensions.

I dislike nothing, but I wish they would have been more active in developing new features, such as an improved voice recognition system.

Great phone management system and routing options. It is very cost effective. We can easily switch features based on the extension needs.

800.com makes getting a 800 number easy and its affordable.

Nothing everything is simple. I can't think of anything bad.

I haven't had any problems.

Having an automated call service with the ability to set up extensions. Adds a professional look to my small business.

I honestly dont have anything negative to say.

Having a call service that fits the budget was the perfect fit for my start-up

How easy it was to find a number for my business.

I don't have anything negative to say when it comes to 800.com

It allows me to have an 800 number that matches my local number.

Using 800.com to help our marketing campaign was easy to set up and no delay. The features were better than expected.

There are some downsides to using 800.com, the reports are easily generated and the features are straight forward.

No issues at this time.

Fantastic program that combines all the necessary factors for a business to maintain and monitor all calls. Easy to setup and use, even for novices. Will be a great asset to your company.

Suffers from connectivity issues sometimes, but only during the initial connection. Unfortunately, I am unable to determine whether this is the phones service or the 800.com.

I am unaware of any changes or updates being made. As it is now, the product works exactly as intended and is easy managed. Our staff has loved the availability to adjust phone schedules with little effort.

Service and feature offerings provided by the portal

Nothing to dislike at tge moment. Will pass

Tollfree service numbers with all the reqyired features like IVR etc

I really enjoy the text feature. It keeps my business & personal texts separate.

I haven't yet found a "dislike" when using the service..

800.com helps to keep my business & personal calls separate. I love the fact that I only need one phone.

I love the fact that my number is directly connected with my brand.

I like everything about 800.com. I was able to obtain the number I wanted for my law firm.

It allows me to have a number that goes hand in hand with my brand.

The back office is simple to navigate. The set up was fast. I love the app to send and receive calls. It helps me to keep everything separate on my phone. It is the best service I have ever used.

The only thing I don't like is you can send pictures or receive them through the app.

It's easy for my patients to text me quick messages. I can do everything in one place. I can customize and its efficient and effective. Call tracking and receive my messages all in one place.

After the account was setup it has been an efficient service. During setup the customer service people were helpful and pleasant. Haven't had to call since setup.

Nothing. All is good.I dislike the length of this survey.

Keeping my personal number off public platforms.

It is so easy to open an account, customer service is fantastic

Have no complaints can't find anything negative to say about you

we had a problem since our main office is overseas concerning payment of our monthly invoice But your great customer service employees solved the problem with efficiency and patience

The 800.com service offering is exceptional, the customer service is fantastic, and my favorite thing is an excellent backend and dashboard that is easy to navigate.

So far, I have never really had any issues with the service; I have been very happy.

800.com gives us a powerful, flexible tool for people to reach us with no drama, downtime or complications. It just works!

the UI, the fact that you had a cheaper price to meet my call needs

Needed a cheaper price since I don't get a lot of phonecalls and the fact that I was not informed of the lower price when i signed up

dropped the price based on usage

It helps our organization have an easy to reach and easy to remember phone number so our donors and supporters can easily contact us.

I really have no dislikes or reasons to complain

Having a toll free number

Had more search results than competitors

Nothing to dislike, everything was simple to setup

We needed to unify all of our offices and get a vanity toll-free number to work with Google Voice. Everything was easy to setup and is working perfectly.

Convenient and intuitive platform. Easy to navigate the website.

Yearly cost. Considering the volume of usage, would be nice to receive credit.

I haven't spoked to a representative from this company in some time, however this survey is great.

The ability to easily add a toll-free number to our account and the many options available for that number, such as sequential dialing of various numbers.

They don't email us a copy of our monthly invoice; we must get it online.

The main benefit is that we have toll-free numbers that are not directly tied to a physical line. Getting a toll-free number form a telecom requires it to be tied to a physical or cellular number with no other options like call hunting.

The numbers are reasonably priced. The customer service is always helpful.

I wish there was an easier way to enable and disable phone numbers that are not in use.

The service at 800.com is helping me solve my small business need of having a centralized phone system.

Very easy for people to contact me, and the number routes to my existing phone.

I'm not sure if there is an app, but I would like to be able to check statistics and reports on my phone.

The ability to have a single number as point of contact for existing and potential clients is key to making it easy for them to reach me.