Zoho CRM Plus Reviews & Product Details

I like how this product allows one to manage the clients,team mates and various project in one platform. It is easy to customize this software and limit the number of people who you want to see any detail in the software. It has an automatic notifications that allows me to engage to any activity in my mobile phone when I am away from the keyboard. This helps me to keep me on track when am travelling or away from office. It enable to keep and track every client's information with an ease. It is less costly enabling everyone to have a chance to enjoy the services that comes with Zoho CRM.

My only concern is the customer support,sometimes they took too long to get back to my queries.

It is easy to use product and customization option has helped me to serve my clients faster. It integrates well with other products like Google helping me to sync contact lists of my clients without difficulties. It helps in keeping the track of both suppliers and clients hence no time wastage in serving them.

Easy to work with, great GUI, great support, tons of features, the price is absolutely well-balanced for what it offers, integrates almost the best zoho features as flow, forms, projects, social, salesinbox, desk, salesiq and many more. Congratulations to Zoho team!

At this point the only thing would be that there are many flaws that they're fixing on the fly. Despite these issues that usually don't affect your work the app is absolutely magnificent

We control each and every aspect of our business, one person can control different areas of the business that otherwise would be managed by more than one person. You can save time and money and of course your business will be thankful!

I like the customization it provides as well as the pairing the CRM with a VoIP. I love how you can see a profile of the person calling. From building prospecting campaigns to keeping up a tidy schedule and following up at the right time, Soho is a seamless tool for marketing and sales pros. How all of the different apps inside the dashboard talk to each other is amazing. For instance, you can add contacts and leads to your CRM straight from social media, or you can set up automation so that your Zoho Social app can feed new leads based on rules that you set.

My employees are still discovering all that this great things this software can provide and it's been over a month since we became customers. in the mobile version I had problems, the contacts of my phone are not linked, nor the calendar, it is very good but I was limited for that reason.

The CRM itself was our primary reason for signing up, but once inside the software, you have Campaigns and Social, which have been serving as great benefits for solving both of those needs.

what is great about Zoho CRM Plus is that you can run api's in the background to get a watered-down cost-effective solution that compares with the sales force crm.

what I do not like about zoho CRM plus is that you need to have someone from the zoho support team to work and connect all the widgets

what zoho crm plus is able to bring is a business solution that meets our needs for building campaigns monitoring results and housing all of our clients information and history so we can walk them through a sales cycle

User Friendly Unlimited Filtered Views Easy creation of dashboards

Unable to stop lead duplicacy and unable to merge leads with alternate numbers

Lead management

Good and easy to understand user interface

While using this tool personally I wanted the pages to reload automatically particularly about the cases module, which did not. Also didn't understand how were the cases sorted in the list while displaying

Third party API integrations

Zoho CRM Plus is a world-class product to track your sales and potential customers. Different business units can trace the open pipelines and manage their follow-ups accordingly. Also, Zoho CRM is significantly easy to use with other Zoho products like Zoho Books, Zoho Analytics, etc.

Zoho CRM Plus is an excellent tool but has the following limitations: - User interface of Zoho CRM is outdated and very poor to use - Sometimes, it shows an error while sending the follow-up emails to customers via outlook - Pre-configured reports are complicated to edit and change - Zoho Support is not much supportive

Zoho CRM Plus is a fully loaded CRM tool that helps in resolving many issues and provide the following benefits: - Tracking sales pipelines and following up with clients/customers - Well integrated with other Zoho products like Zoho Books, Zoho Analytics, etc. - Pre-configured reports are very insightful - Easy data export to analyze - Notification feature for specific transaction/deals - Helps in forecasting sales

I like the Analytics part of CRM Plus and reporting.

Calendar from Gmail doesn't integrate.

It helps give me a bird eyes view of all my tasks and activities. It had already increased my sales and revenues by at least 30%

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Apart from CRM functionality, email marketing, social media management, help desk support, and project management set the program apart. Suitable for businesses of all sizes, from startups to large enterprises.

The extensive range of features and customization options can be overwhelming for beginners. Occasional difficulties or gaps in integration options, which may require additional workarounds or custom development.

The platform automates and optimizes a variety of corporate operations, including lead management, sales pipeline tracking, email marketing, customer service, and project management.

Complete dialer automation for leads flow

Some time issue with real time data sync and cost

Leads management

Zoho CRM is a very useful tool for sales people. it's User interface is very easy to understand. It is easy to manage sales pipeline using zoho CRM.

nothing much which I did not like into Zoho CRM.

to create a good sale funnel, for follow-ups reminders, for sending emails, to create task, meeting, making calls. Zoho CRM allows to integrate calling application as well.

It's the One-Size for all CRM. It's completely customizable with countless opportunities to automate many brainless tasks, freeing up your time.

The visual effect of the CRM isn't the most up to date looking.

Great Client and Deal Management.

Emails are automatically populated for contacts. No need to search inbox for conversations. Reports are easy to customize and use to track different aspects of our business and see where we are in the sales cycle.

Does not integrate with Microsoft word 2019 seamlessly. I understand Zoho Writer is the preferred method; however, fonts and layouts are not to Word's standards. I need to apply for a workaround to every letter.Calendar should have options so priorities could be listed by color. Or, as an overview, I could see all users in a different color

Acts as a base to deal with our customers and keep track of emails, tasks,and phone calls. We use it monthly for campaigns. Sales IQ notifies when someone is visiting our site, and a conversation can be started either through a bot or a contact centre agent.

We are using zoho products and it integrates with all the products very smoothly and we can access lots of thing in single place

There are not many bad things about Zoho CRM Plus but it's not as good as other CRM in the market still it's fine cause it's very affordable for the SME

IT solves several business problems related to customer management and sales by providing centralized customer data, improving communication, streamlining sales processes, and increasing customer retention.

I though it is old-style service what is not flexible enough for modern needs. Was pleasantly surprised with all the features it provides.

Nothing at all. Some people may say it's not so customizable, but it was ok for me

Basically I used email feature

Zoho plus provides many features such as CRM, survey, analytics which are very useful

Some important features are missing and the support can not always help

Store data safely and communicate with customers

automated tasks and flexible to make it work the way you want it to work

often too many customization options end up never working well together

trying to get a way from the hefty CRM prices from sales force, netsuite, and etc

Zoho Crm ilk kullanmaya başladığımda çok keyifli bir üründü. Kullanım kolaylığı ve istenilen her alanın oluşturulabilmesi ürün için çok büyük artıydı. Fazla buton var ama kendinize göre evirebiliyorsunuz.

Zoho CRM yapıyı kendinize göre kurgulamanıza tamamen izin vermez. Yani kafanızdaki yapıyı Zoho ürününe aktarırken bir yerden sonra zohonun yapabildiği kadarıyla sınırlı kalmanız gerekebilir.

Müşteri bulma ve özellikle müşteri yönetimi için harikaydı. Müşterileri lead olarak toplamak, sınırsız contack oluşturma güzel özellikler.Fakat müşteriyi tam kapsamıyla yönetmeye izin vermiyor

Cliq is a messenger app that is part of Zoho suite. It's good and very easy to use.

The project management feature is terrible.

It's difficult to add multiple contacts within a company.