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Shopify Logo
Shopify
Empowering Your Online Store
4.4
(4,477)
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Shopify Reviews & Product Details

Shopify Overview
What is Shopify?

Shopify is an eCommerce platform that is nearly synonymous with eCommerce businesses. Best known for being a simple and effective tool for retailers, Shopify makes it quick and easy to create a shopping portal that offers dropshipping access and social media sales tools. It’s an accessible solution that simplifies the entire process of getting something up and running, with lots of customization options, and options to customize core functionality as your business grows. The platform also supports an extensive range of payment processing options.

Company Shopify Inc.
Year founded 2006
Company size 10,001+ employees
Headquarters Ottawa, Ontario, Canada
Social Media
Managed by:
KD
Kristina Dahl Hesthaven
Personal Trainer Coach
Shopify Categories on Findstack
Ask Questions about Shopify
What Shopify is best for?
How does Shopify compare to BigCommerce?
What are the pros and cons of Shopify?
Shopify Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Shopify Pros and Cons
Pros
  • Best-in-class eCommerce tools for online retailers
  • Integrations with a range of tools and apps via the Shopify app store
  • Comprehensive inventory management via the Shopify POS Pro plan
  • Customer management tools included in all plans for creating client profiles
  • Lots of customization options with the app store
Cons
  • POS subscription also requires a subscription to the eCommerce service
  • The offline mode often suffers from outages.
  • Not the best SEO performance
  • Minimal checkout customization options
Shopify Features
Abandoned Cart Recovery
Affiliate Program
CMS Integration
Customer Management
Customer Reviews
Customizable Templates
Discount Management
Email Marketing
Fraud Detection
Gift Cards
Inventory Management
Loyalty Program
Mobile Optimization
Multi-Currency Support
Multi-channel Selling
Multi-language Support
Order Management
POS Integration
Payment Processing
Product Management
Product Recommendations
Reporting & Analytics
Returns Management
SEO Tools
Security Features
Shipping Management
Social Media Integration
Subscriptions Management
Tax Management
Third-party Integrations
Shopify Media
Shopify 0
Shopify 1
Shopify 2
Shopify 3
Shopify Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: November 23, 2024
Shopify Logo
4,477 Shopify Reviews
4.4 out of 5
Mid Market (51-1000 emp.)
Mar 20, 2023
 Source
Overall Rating:
5.0
Omar C. avatar
Omar C.
Head Of Ecommerce
Share
"The Best Ecommerce platform ever!"
What do you like best about Shopify?

is always up to date, no server maintenance, and the heavy lifting of security Shopify handles it

What do you dislike about Shopify?

the only thing i may dislike is the fact that you can not do advanced shipping settings in the store configuration, will be better if Shopify had a more advanced rule system for shipping

What problems is Shopify solving and how is that benefiting you?

the major problem I'm solving is Security and Speed; now that we use this platform, all that effort and time went to driving sales in

Mid Market (51-1000 emp.)
Mar 17, 2023
 Source
Overall Rating:
5.0
Diana F. avatar
Diana F.
Customer Service Representative
Share
"By using both systems we can improve our work, its really helpful because the training is easier"
What do you like best about Shopify?

The fact that we have the customers information at hand is the best thing because if gladly doesn't have an info we fibd it in shopify

What do you dislike about Shopify?

Sometimes, the system is too slow or it fails and that makes it harder, when performing our jobs

What problems is Shopify solving and how is that benefiting you?

The customers infornation is the best thing, because we see the history of purchases and movements and that in our line of work is a great help and booster! Faster

Small Business (50 or fewer emp.)
Mar 16, 2023
 Source
Overall Rating:
5.0
Qamar S. avatar
Qamar S.
Sales Executive
Share
"I have a great experience using Shopify for my online store."
What do you like best about Shopify?

Its simplicity of use, extensive feature set, solid hosting and security, customisable design choices, and top-notch customer service. Shopify is an all-in-one solution for setting up and managing an online store because it offers scalability for companies of all sizes and offers a variety of payment processing choices.

What do you dislike about Shopify?

There are restrictions on the customisation options offered on the platform, and it can get expensive as you add more features and plugins to your online shop. Additionally, if a user is unfamiliar with website creation or e-commerce, they may find the learning curve for Shopify to be steep.

What problems is Shopify solving and how is that benefiting you?

Shopify offers a user-friendly platform that makes setting up and running an online shop easier. You can quickly set up and personalise your online shop with Shopify, track orders and inventory, accept payments, and even promote your products through various channels. This helps you because it saves you the time and money you would have spent on website development and upkeep, enabling you to concentrate on expanding your company and boosting sales. Additionally, the comprehensive analytics and reporting tools offered by Shopify give you insightful data about your customers and sales performance that can help you make smarter business choices and raise your bottom line.

Small Business (50 or fewer emp.)
Mar 14, 2023
 Source
Overall Rating:
5.0
Kelsea P. avatar
Kelsea P.
Business Development Consultant
Share
"Best way to level-up your e-commerce site"
What do you like best about Shopify?

Hands down the best part about Shopify is that they are constantly tweaking and adding new features. I've have been using the program for almost 10 years and have tried most of the major competitors as well during this time. I always come back to Shopify.

What do you dislike about Shopify?

The biggest downside is probably the cost. For a long time I didn't love their native shipping process, but that has improved a lot and continues to improve which makes the software significantly better.

What problems is Shopify solving and how is that benefiting you?

Shopify gave us a platform that has allowed me to design the parts I am capable of, integrate phenomenal apps and easily hire outside help for anything I can't do myself. When I first got into e-commerce, sites like this were easily $10k to build and now can be self-built and managed.

Small Business (50 or fewer emp.)
Mar 09, 2023
 Source
Overall Rating:
5.0
JC
James C.
Founder
Share
"Simply & Effectively!"
What do you like best about Shopify?

Shopify is a strong backbone for your business & enables you to open your business up to a network that will empower your online ventures. It is seamless and easy to get started as well.

What do you dislike about Shopify?

Customisation heavily relys on coding, otherwise you will have to spend a lot on templates or hiring developers for a custom theme, if you are not technically skilled.

What problems is Shopify solving and how is that benefiting you?

Shopify provides you with extremely flexible ecommerce & brick and mortar commerce features. A strong app network enables you to connect all of your tools together as well, increaseing business performance whilst reducing manual tasks.

Small Business (50 or fewer emp.)
Mar 08, 2023
 Source
Overall Rating:
5.0
Malcolm P. avatar
Malcolm P.
Technical Process Specialist
Share
"Easy Ecommerce Platform building application in One Go!!"
What do you like best about Shopify?

I have never seen such application which provides a very user friendly platform which helped me to launch my e-commerce store online.setting up e-commerce site is very easy, along with other more features like payment integration,site customization and SEO friendly.

What do you dislike about Shopify?

It's nothing that can be disliked.each and every feature that they have designed is very easy to use and user friendly. the workflow for designing and customizing webstore is in such a way that takes only few minutes to launch the webstore online.however future improvements are always welcome by Shopify!!!

What problems is Shopify solving and how is that benefiting you?

Selling and promoting digital as well as physical goods and services online as a startup to my customers and clients.it's SEO feature is helping me to get the clients and customers of a particular demographic area to reach my webstore in a very easy manner.

Small Business (50 or fewer emp.)
Mar 02, 2023
 Source
Overall Rating:
5.0
AV
Anwar V.
S
Share
"Best platform for kickstarting Ecommerce Projects"
What do you like best about Shopify?

Shopify is easy to get started for anyone with some internet experience. No hassle of security and servers unlike other self-hosted platforms.

What do you dislike about Shopify?

Shopify is a little slow and can be expensive when it grows.

What problems is Shopify solving and how is that benefiting you?

Launching Ecommerce stores

Small Business (50 or fewer emp.)
Mar 02, 2023
 Source
Overall Rating:
5.0
MS
Michael S.
Founder
Share
"Best E-Commerce Platform on the Market"
What do you like best about Shopify?

Shopify is an excellent CMS for e-commerce. I enjoy it because it's interface is a lot more user friendly than something like WooCommerce, and there is a lot more support, including the Shopify Help Community and premium support when you make the leap to Shopify Plus.

What do you dislike about Shopify?

If you want to do anything extra in Shopify, it usually is in the form of a paid app. As you can imagine, as stores become more complex, you end up spending more money on maintaining the additional functionality.

What problems is Shopify solving and how is that benefiting you?

Shopify gives my clients the ability to sell their items direct to consumer from an online store. As opposed to selling on Amazon, Etsy, or eBay where there are fees for transactions.

Small Business (50 or fewer emp.)
Mar 02, 2023
 Source
Overall Rating:
5.0
IS
Iesha S.
Owner
Share
"Easiest website host out there and cost effective."
What do you like best about Shopify?

What I like most about Shopify is the cost, the free options for templates to use for your website, the ease of use without coding, and they have amazing customer service!

What do you dislike about Shopify?

I cannot think of any downsides of using Shopify. They have payment plans that are monthly or yearly to help its customers save. I guess, they could provide training on Facebook ads that are updated.

What problems is Shopify solving and how is that benefiting you?

Shopify hosts my website in a secure manner, helps me keep track of inventory, set correct margins for items, build my subscriber list, and integrates with social platforms for my live selling needs.

Mid Market (51-1000 emp.)
Mar 01, 2023
 Source
Overall Rating:
5.0
ET
Edchel T.
Founder
Share
"Order and payment processor in one!"
What do you like best about Shopify?

You can view the details of the order processed and the status of the shipment.

What do you dislike about Shopify?

None so far. It works perfectly fine with the tasks I am doing as a Rep.

What problems is Shopify solving and how is that benefiting you?

When customers asking to view their past orders, I can still send them a PDF to view their orders.

Small Business (50 or fewer emp.)
Feb 28, 2023
 Source
Overall Rating:
5.0
KB
Kevin B.
Founder
Share
"Can't go wrong with the most widely used e-commerce platform"
What do you like best about Shopify?

easy to use, lots of integrations, very plug and play, great UI, consistently improving to make it easier to pick pack and ship

What do you dislike about Shopify?

difficult to try out new features in upgraded tiers as their support team is not flexible in that regard and you do not work with an AM

What problems is Shopify solving and how is that benefiting you?

shipping label creation, order fulfillment, ecommerce

Small Business (50 or fewer emp.)
Feb 28, 2023
 Source
Overall Rating:
5.0
AB
Abdullah B.
Cosmetics
Share
"Best platform for E-commerce"
What do you like best about Shopify?

Shopify is a perfect platform for small and big e-commerce businesses. Its reports are amazing.

What do you dislike about Shopify?

From my point of view, there is nothing to dislike about shopify.

What problems is Shopify solving and how is that benefiting you?

The main benefit of Shopify is managing ease of managing inventory and orders. Its reports are amazing.

Small Business (50 or fewer emp.)
Feb 28, 2023
 Source
Overall Rating:
5.0
AM
Ashlyn M.
Bdr
Share
"Shopping on Shopify"
What do you like best about Shopify?

It's really easy to use and able to be customized depending on your needs.

What do you dislike about Shopify?

The overall bandwidth and customer service weren't the best. With a lot of traffic, it can become slow.

What problems is Shopify solving and how is that benefiting you?

Shopify makes it easy to do e-commerce at any level. Especially when you are starting up a new business.

Small Business (50 or fewer emp.)
Feb 23, 2023
 Source
Overall Rating:
5.0
BM
Brad M.
Founder
Share
"Shopify works great!"
What do you like best about Shopify?

Ease of use and ease of interface for figuring out and finding everything.

What do you dislike about Shopify?

Cannot think of anything that I dislike.

What problems is Shopify solving and how is that benefiting you?

Has helped us launch a new online store that is easy for multiple people to access if needed and see functions and edit etc. It is a well known service and easy to sue.

Small Business (50 or fewer emp.)
Feb 13, 2023
 Source
Overall Rating:
5.0
LC
Lee C.
Owner At Lee Coren
Share
"A great solution for SMB"
What do you like best about Shopify?

Intuitive back office, easy-to-manage inventory and orders, customizable storefront to my changing needs, and a wide selection of apps to add when needed. The result is a high-standard e-com shop with very little outside help to set it up.

What do you dislike about Shopify?

Discounts can improve; Having the ability to display the discount prior to reaching the cart page will eliminate the need to pay extra on apps for common sale types. I also feel a lot of functions that are now being released only to Shopify Plus customers should be made available to the lower tier Shopify plans as well, such as multiple storefronts for different countries, wholesale storefront and more. It feels like they aren't looking to develop small business plans anymore and focusing on high-volume businesses instead. We can grow and get there with these tools!

What problems is Shopify solving and how is that benefiting you?

Setting up an online store quickly without hiring a web designer and developer for the task saves money and time. The back office includes easy-to-use order management, inventory tracking, analytics, and more.

Small Business (50 or fewer emp.)
Feb 13, 2023
 Source
Overall Rating:
5.0
DN
Drew N.
Director
Share
"Excellent platform to build a website"
What do you like best about Shopify?

Shopify is the premier ecommerce solution for small businesses. It is easy to use, affordable and packed with excellent features.

What do you dislike about Shopify?

The biggest thing I would change with Shopify is the credit card fees. They are way too steep.

What problems is Shopify solving and how is that benefiting you?

We use Shopify for our business's online store. It does the job perfectly!

Mid Market (51-1000 emp.)
Feb 10, 2023
 Source
Overall Rating:
5.0
EU
Enrique U.
Web Developer
Share
"Great user friendly platform with great new features"
What do you like best about Shopify?

As a developer I really like how big the shopify dev community is, I feel like I'm able to see first hand how Shopify keeps updating and developing new features.

What do you dislike about Shopify?

Downside currently is some of the B2B features compared to competitors, As shopify is fairly new to the B2B market, it seems as though it's not quite caught up but the constant new features for B2B is exciting and keeps you waiting to see what they'll do next.

What problems is Shopify solving and how is that benefiting you?

Shopify helps us in many ways but what stands out to me right now is how open it is to really create whatever you want to. It almost feels like they give you the keys to come up with your own solutions that might not necessarily be solved by Shopify out of the box. I love the fast UX along with great looking UI to keep our customers engaged.

Small Business (50 or fewer emp.)
Feb 07, 2023
 Source
Overall Rating:
5.0
CD
Christoph D.
I
Share
"Took me less than 2 days to go live with a digital products shop"
What do you like best about Shopify?

very intuitive, and customizable, tons of apps to accommodate needs

What do you dislike about Shopify?

the FB shop connection is easy to set up, but puts my variants in the wrong order and that doesn't seem to be adjustable

What problems is Shopify solving and how is that benefiting you?

Selling movie licenses for public showings of movies

Small Business (50 or fewer emp.)
Jan 31, 2023
 Source
Overall Rating:
5.0
Prajwal Suhas P. avatar
Prajwal Suhas P.
Founder & Ceo
Share
"Shopify is the operating system for eCommerce stores, Breeze to work in Shopify!"
What do you like best about Shopify?

Shopify is quick to setup and intuitive right from the start. All the systems work as expected. Their support is excellent and quick. Overall a Breeze to work.

What do you dislike about Shopify?

India-specific support is somewhat limited. They focus more on Canada & US stores. Specific themes and apps are not well tested. Few untested apps make eCommerce slow and get performance issues.

What problems is Shopify solving and how is that benefiting you?

The ecosystem is fulfilling, with lots of apps readily available for our business cases. This helps eCommerce business to thrive, smoothly, very convenient for merchants.

Mid Market (51-1000 emp.)
Jan 30, 2023
 Source
Overall Rating:
5.0
AB
Abraham B.
Ceo
Share
"This is the best plaform ever!"
What do you like best about Shopify?

Shopify is easy to use and is convenient. This allows me to sell products online and reach worldwide by sitting at home. This allows to make a huge variety for customer to choose from. Highly appreciated. Must use application.

What do you dislike about Shopify?

I would like to get a phone update of what is going on and what changes Shopify makes. There are times when the emails go to Junk Folder or get buried in many other emails. If I get a message on my cell it will update me with all the details and I can take action upon those.

What problems is Shopify solving and how is that benefiting you?

Shopify helps to connect with many buyers/customers online while just sitting a click away. This is helping in sales and making a huge step in the period like COVID-19 pandemic.

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