ScalaHosting is a Dallas-based managed cloud provider with nearly two decades of experience in the hosting industry.
Why ScalaHosting?
* The #1 Web Hosting provider on Trustpilot (kept this position for the past 2 years) and the #1 on G2 for VPS Highest User Satisfaction;
* Simple website management with our own SPanel control panel - a free cPanel/WHM alternative
* Free and effortless unlimited migration - we will migrate all your websites and mailboxes at no additional cost and without any downtime
* Unconditional anytime money-back guarantee - just to show you how certain we are about the quality of our services
* 24/7/365 "Ask anything" expert support you can rely on - get help whenever you need it via live chat (instant) or by ticket (15 min. response time)
* We always use the latest hardware to make your websites ultrafast - with All-NVMe storage and the latest Intel Xeon Gold 6444Y processors across all our data centers, you can expect nothing but lightning-fast website performance
* Ecommerce-ready Managed Cloud hosting - an all-in-one solution with all the features and capabilities you need to run and grow your business
* Focus on the Managed Cloud - shared hosting is something from the past, and here at Scala, you will get all the help you need to make your cloud migration as smooth as possible
* Joomla exclusive VPS provider - endorsed by the Joomla's founder, Brian Teeman
Capabilities |
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Segment |
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Ease of use |
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Deployment | Cloud / SaaS / Web-Based, On-Premise Linux |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
Their support is lightning fast, really works with me to solve any issues and I've never got a reply that this is something they won't do. They have been as helpful as possible and the staff has a lot of knowledge solving web issues. The sPanel is very intuitive and easy to use. I love how I can immediately scale up or down the server as needed.
Currently there is nothing I dislike about them after two months.
Any web and server issues have been solved by them with great passion. The staff is so friendly and helpful. We are saving a lot of time and money with their help.
They have best customer support and genuine hosting services around the globe
For now i dont have any issue with them.
24/7 Customer support and 365 hosting availability.
Their excellent infrastructure and site uptime guarantees are one thing and their professionalism is another. I have never seen more helpful and caring staff members - they treat each customer as their own family, almost. They truly CARE for folks and the businesses hosted on their servers, and give the phrase "going above and beyond" a new meaning altogether. They are one of the few remaining companies out there that believe in (and their actions back this up) the time tested and true maxim of customer service and being HUMAN - and I will be forever very grateful I found these guys and am glad for every minute i interact or do biz with them. Try them out. So will you - I guarantee you won't be disappointed! Best Rahul Mookerjee
Nothing at all to dislike. Everything to love, no, not even exaggerating here!
Reliable webhosts, daily backups, absolutely superb support, technically proficient staff.
They are super fast and helpful in all aspects. SPanel has a simple and user-friendly navigation. Prices are competitive. Servers are rock-solid.
I have no bad experince having a deal with this company.
Great hosting! Great support!
ScalaHosting is a web hosting provider that offers reliable and innovative solutions for anyone in need of hosting a website. What sets ScalaHosting apart is its patented SPanel technology, which simplifies server management and provides an efficient web hosting environment. The customer support at ScalaHosting is exceptional, with a team always available to address any issues and provide timely assistance. Additionally, they offer a variety of hosting plans suitable for different needs, ranging from personal websites to large enterprises. With a perfect blend of high performance, advanced security, and an intuitive user interface, ScalaHosting stands out as an excellent choice for anyone seeking a quality web hosting service.
ScalaHosting is generally an excellent web hosting provider, but there are a few things that could be improved. Firstly, I noticed that the initial setup process could be made more user-friendly for those who are not tech-savvy. Additionally, while the SPanel technology is innovative, the interface could benefit from some improvements to make it even more intuitive. Finally, the cost could be considered slightly higher compared to some competitors.
So far I have not encountered any major difficulties
All the IP of the Virtual server had clean history of spam, so it is great for hosting bussines. You can link multiple credit cards , or even pay with paypal.
"They no longer offer the minimum VPS at $10."
Overall, ScalaHosting's solutions benefit users by providing a stable, secure, and scalable hosting environment, enabling them to focus on their online presence without worrying about technical challenges or disruptions.
The support is timely, usually within minutes. And follow up to resolve issues is excellent.
The Spanel is a learning curve (if you are used to Cpanel) so be patient.
Hosting agency websites in one platform has been helpful and at an affordable price.
Support Team is world best team of scala. they always solve my issue with in minute.
i feel prices are higher. except that i never feel any issue in this company
once i face wordpress internal server error. i changed many hosting. finally i planned to move site on scala. they guys solve issue with in 10 -15 mins.
I have no downtime since August. Whenever I contacted support they would helped. The best value for money.
You can get the best monthly price only when you pay annually or something like that.
I had some iddues with database - I opened one ticket and got fast response. It took about 17 mins to solve my problem.
It provides best services in hosting as well as other available supports. I have never faced any major issue from last five years. I really recommend it for your business. Their support is also impressive and it also helped me in managing my financial problem and gave me extra time to pay invoices.
There is no major issue, sometimes that may be one a day in month, when for few minutes, servers are not responding.
Whenever some server issues are there, their technical team gave me full support in handling and managing that issue.
I used scala hosting from 4 years and want to say this is best...good customer support. easy to use admin panel
price is little high. others are ok. no worries
i tried major hosting companies. but scala give great service
After trying out seven different VPS hosting options for my dynamic Wordpress site, I quickly found their servers to be the highest performing, particularly at their New York data center. My site loaded significantly faster than all the other hosts I tried. Their premium VPS specs do not cost a fortune either. In fact, the pricing was even more affordable if you choose their SPanel option for the server's control panel. In addition, every time I needed support, it' been very quick to respond with very helpful answers. All of my issues were resolved almost immediately. My experience with SalaHosting services has been a joy.
Their Dallas data center VPS was not nearly as snappy as one on their New York data center. After asking about the difference, their support confirmed they use faster processor servers at their New York data center for the same price but it's not indicated on their site.
High performance scalable hosting for dynamic WordPress sites for a very affordable price and the proper support to help your application thrive.
Robust performance, high availability, responsive and knowledgeable customer service, competitive pricing
Paying via bank transfer takes a long time, but the customer service is accommodating
We are hosting our own mail server on their servers.
1. Unmatched reliability and performance. 2. Top-Notch customer support 3. User-Friendly interface and tools 4. Compared with other Managed VPS it is affordable Pricing with transparent policies. 5. Best support during migration from old to new server. 6. I was new to S-panel and it was straightforward to use.
We do not find any negatives for the package which we are using.
Before ScalaHosting we used an old and popular hosting service. We started seeing issues right from the signup, they promised us a free migration and when we asked them to migrate our website they told us that it was in the queue and that it would take 3 days for migration. But with ScalaHosting they have done the same day.
Quick support - whatever problem we've encountered, their helpful staff always gave some hints how to fix it by ourselves or they did that in our behalf. We feel free to experiment with the configurations as we know that there always is someone to nudge us in the right direction :)
Honestly? I am not sure if there are any cons for using ScalaHosting. Minor difficulties or problems were solved quickly so there's nothing to really complain about.
Easy to configure dozens of demo-pages for our customers or even stand-alone accounts for them to use. We don't have to worry about searching and/or configuring the servers from the scratch.
We have been over 15yrs with ScalaHosting given a best service and support with less hosting problems and very quick support.
Need to be with more plans for smaller hostings
Related to hosting and even some code issues
Unmatched, fast and experienced customer support(literaly responding within seconds on chat). Flexible options with Managed VPS including active monitoring to resolve any server issues. Able to serve all my needs for extensive access to VPS like SSH, remote database access and more. Account managers follow up some days after signing up to make sure you are happy with the experience. Spanel solution is comparable to CPanel and on some points even better.
Price wise you are paying somewhat more to get the extra support and care. Selection of regions for hosting is possibly more limited than other VPS providers, but this is neglible unless you need ultra-low latency.
Offering great flexibility on hosting for web solutions including database, while still managing the hard/boring parts.
Hands down the best customer service I've ever experienced. Polite and courteous, professional but yet personal approach. Everything needed and way more available if/when needed for further scaling.
Nothing I can think of really. One thing I'd really like to see is not under their control though: Softaculous could do better in some ways/areas to offer wider selection of installation/setup scripts but that's out of Scalahostings hand I believe.
Simplifying the multiple steps usually required for every little thing needed to set up a basic hosting, website, databases, emails etc.
I've been using ScalaHosting for a few years for hosting my domain, which is currently used only for email. Although we're on one of the cheapest of the available plans, outages have been rare and have always been speedily resolved with customer support easy to contact and very responsive. Initial set up was straightforward and explanations of how to connect to connect our hosting with our domain registration (not currently through ScalaHosting), were easy to find and implement. The "out of the box" webmail works better than I've seen with other providers, and I'm able to connect using standard IMAP tools without any issues. If funds allowed, I'd happily upgrade to a more fully featured package.
I have so few issues with Scala that I rarely have to interact with them. As a result, I'm prone to occasionally forgetting their name. I'd happily accept some ScalaHosting branding in my webmail, or direct links from there to my client area.
Email hosting on our own domain.
Tech support is very helpful and responds quickly
Some more complicated support issues take several back and forth messages before they're resolved
Needed scalable hosting as my business grows, being able to add cpu cores and memory on the fly is very helpful