QuickBooks Point of Sale Reviews & Product Details
QuickBooks POS is an online tool built for retail business owners. This allows users to manage and integrate retail businesses—online and in-store–accessible via one central dashboard. With QuickBooks POS, owners can easily identify payments, track sales and manage inventory.
| Segment |
|
|---|---|
| Deployment | Cloud / SaaS / Web-Based, Desktop Windows, On-Premise Windows |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
QuickBooks Point of Sale Pros and Cons
- Multiple payment options including contactless, gift cards, and mobile wallets.
- Direct eCommerce integration with synchronized inventory
- Detailed reports and analytics with VAT and tax management options
- Marketing and sales tools for loyalty programs and referral campaigns
- Limited supply chain management options
- Expensive hardware options with a flat one-time payment structure
- No employee management tools
Helps me get the job done and stay organized. It's not the best program out there, but it's very pricey to switch, and this integrates to Quickbooks fairly well.
When receiving items, it does not save a cost you enter. It uses your last cost. If you have freight separate from the item cost, you can add it to the invoice but have to split it on the Quickbooks side--you can't on the POS side. The comment section for customers is not long, and there is not a spot to have the customer profile with selling notes. The note section has a very small limit for number of characters. It also locks up a lot and tends to run slow when pulling a customer's order history. We have had to upgrade our computers twice now just to run the programs.
Inventory control, managing open POs, and processing sales transactions.
We purchased Quickbooks POS because we have a small retail shop connected to our large print shop. Our print shop uses Quickbooks Enterprise and we needed a POS system to connect easily, which Quickbooks POS does. It has all the things you would want in a POS: inventory management, checkout system, connect to a scanner, barcode printer, layaway options, plenty of reports and even a timeclock.
We've had some issues with it. You can only use a connected card swiper if you use their merchant services, which is more expensive for us as our bank gives us special discounts. We've had database failures and lost days worth of receipts and inventory changes. Checkout has several unneeded popups which slow down the checkout process if you have a long line.
We needed a solution for our retail floor, and we appreciate having a software that seemlessly connects with our financial system, which is Quickbooks Enterprise. For anyone looking to connect with Quickbooks financial, this is a good option.
This was the first POS software I used. It helped the small business I worked for automate and streamline the finances.
Looking back, the software seems overly bulky and cumbersome comparing to other similiar software.
FInance automation. Organizing finances from paper to digital
The user Interface was easy to use and navigate.
It was easy enough to go a little too far and get lost in menus
Having a point of sale system that integrates with our other systems was a dream! Inventory, sales channels all in one.
I like that you are able to build your own inventory or import an existing.
It is hard to teach yourself the new system with little instructions.
the ability to make each inventory item accountable
The basic tasks like "make a sale" are easy to get to and user friendly.
If you change a customer from a "company" back to a regular customer and a sales order is already been made and a deposit has been placed, the whole sales order becomes messed up. It will not allow you to change the customer but it also will not allow you to take the remaining deposit or do any other tasks. It has happened on multiple occasions because when we import customers from outside programs for some reason it tracks them as a company. I would also like to be able to put images into the inventory list per item -- it helps customers see what they are actually ordering and would also help new sales people to be able to look at an item in inventory and then be able to find it in the showroom.
It has helped to keep better track of inventory. We can now also track what is the best sellers, track sales by what is sold through cash and carry versus through special order.
conectivity, it works really well and we don't worry about our terminal being obsolete
nothing, it's fine - we use it all the time
easy to use, faster
able to have many skus, lots of departments and great reports
no CRM, every few years they would force you to upgrade the software at the cost of a more than $1000 each time and now they have pulled the plug completely and after 12 years I am forced to find another proivder
managing many different departments and report creation for sales each month
Easy invoicing when the program is working properly
The tech support is not knowledgeable. It is sad when you call for help and know more already than the person who is supposed to be the expert
Billing is easy when it works. A somewhat accurate accounting of a customer record.