Moosend’s incredibly efficient customer support is the primary reason why people love this platform. Their excellent customer support range provides excellent live chat to access a comprehensive knowledge base, as well as video tutorials. Advanced features are available even under the free plan and the platform provides comprehensive reporting that provides geolocation insight as well as heatmap data. Notably, Moosend has a free forever plan that lets users send unlimited campaigns if they have less than 1000 subscribers. Higher tiers offer more robust tools and features as well.
Capabilities |
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Segment |
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Deployment | Cloud / SaaS / Web-Based |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
The fact that I don't need to understand computer code in order to create a great newsletter
The basic commands aren't 100% intuitive
I am able to have regular contact with my clients and followers. This is the most direct form of marketing for an independent contractor like me.
E-mail sequence flo planner and smooth Automation
May be nothing yet of now may be Moosend going to be great day by day
Email Automation, funnel creation, Landing Page setup, essay integration
Good points that I found about Moosend: 1. Very affordable plans compared to other email service providers. 2. Moosend is affiliate marketing friendly 3. Simple automation workflows to run campaigns.
Features that can be improved: 1. Landing page and form builder user interface can be better and smooth. 2. More customization options for the Landing page and form builder can be provided.
Moosend interface is very simple and a Lehman can also operate it. I use Moosend as a all in one funnel starting from landing page and opt-in forms, writing emails in the email editor, setting automation workflows for specific triggers and finally watching the statistics. It works as a sales funnel for my affiliate marketing.
1. Moosend is affiliate marketing friendly. 2. Moosend is very affordable compared to its peers. 3. Email marketing automation is simple compared to competitors.
1. Moosend landing page builder interface is not much user friendly. A bit slow 2. Email templates have room for improvement in the user experience and usability category.
1. Simple Email automation and workflow creation for email list 2. Landing page creation for my business and client's business too. 3. Pop up creation in my website
Moosend is the amazing; the dashboard is very intuitive, setting up campaigns is a user-friendly process from start to end. It is way superior to any other email platform I have ever used. The reports are very intuitive and it makes it so easy to send your campaign to non-opened contacts. Also the customer service via chat is fantastic - I highly recommend Moosend in every aspect.
There may be a few problems with the Google SPF and DKIM since when I updated the Moosend spf and dkim my gmail didnt get through to all my contacts.
a user-friendly email platform where I could easily see open rates, click rates, unsubscribes etc. And a platform that can give me good reporting and the ability to quickly send out emails to contacts that never opened your email in the first place.
The RSS Email Campaign feature. It makes the Campaign easy to configure, and it is better than Sendinblue. The App UX is smooth and does not bother. Campaign reports and performance monitoring is simple and effective.
List Cleaning service must be there to optimize the campaign performance. It is straightforward to integrate, making a lot of difference in the campaign performance.
Able to run campaigns without any downtime. The App is cost-effective and gives good visibility on campaign metrics/ROI. The Landing Page performance is trustworthy, and the data sync is real-time. We can track the conversions. There are options to put a Meta description, which I didn't see before.
It was simple, intuitive, and easy to use. When I had a problem, the support staff was very responsive and resolved the problems within 24 hours. We love the product and its resonance with our mission.
There is nothing to dislike, especially since the main user is Vega, a Cow who is determined to get the world to address the leading cause of climate change - animal agriculture.
Moosend is the perfect email marketing tool for Vega, Cow and Climate Healer (http://thecowintheroom.org ), who prides herself on her MooSense - the sense-making of a cow who is diligent, strong, honest, down-to-earth, and persistent. Much like Moosend. Vega sends frequent newsletters to her growing herd of VEGANs, who eat plants, plant trees, love animals and heal the planet. VEGANs as in Vitally Engaged Guardians of Animals and Nature.
Moosend is a simple and effective email marketing platform. It offers great layouts and customizations in email designs. Its user interface is clean and there is no learning curve. The best thing I liked about using Moosend is its automated functionality, It sends welcome emails and newsletters without any manual effort.
The analytics and reporting ability is lesser than its competitors.
With Moosend we have been able to reach audiences more frequently using its automated emailing system. The designing and customizing new layouts for newsletters were very easy using its drag and drop options.
I loved the pricing, firstly. As a small business with limited funds, this was terrific. It is user-friendly and has lots of features. Having used another provider in the past, I prefer Moosend.
There wasn't really anything I disliked. Everything worked as it should.
I need only the occasional mailshot, and Moosend helped me send out a professional email to numerous contacts. It helped me reach a greater number of people quickly.
A cannot tell a lie- the thing that drew me into Moosesnd was the adorable little cow. But, once in, I knew this was the place for me. It may sound silly (just as silly as choosing a company for their cute logo) but with my previous email service, I always felt so uninspired and ho-hum when it was time to create broadcasts. There is something about Moosend that makes it funnier for me. I guess the interface just feels a bit funner and not so cut and dry business-like. The setup process was quite painless and I easily imported my list from my previous service. From there, I was too excited to go through the tutorials and easily figured out how to create a beautiful template of my own and send out my first email with images and links. I have sent a few emails now and find deliverability high as well as click-throughs. This is one of those systems where, just knowing a tiny bit of how it works, I already have enough. But every time I go in, I take time to learn a bit more of what I can do and am I really impressed. Also super impressed with everything you get with the free plan. It takes the pressure off those of us with smaller lists and gives us time to breathe and work up to the bigger, paid plans.
So far, I am actually happy with everything I have used within Moosend. The only tiny annoyance I had (and it could just be that I didn't figure it out) was that I couldn't resize the images in my emails.
For me, walking away from a very expensive email service that felt cold and impersonal and into the free version (for now) of Moosend is a dream. It has exactly what I need for my small and growing list and gives me the freedom to find what works for me as I work on growing my list. Benefits are ease of use, actually looking forward to creating email broadcasts, and having high deliverability rates. Plus the helpful emails from Moosend and the space for growth.
The customer support really helped with the onboarding and references to aid different aspects of setting up the site really helped as well.
Appeared quite complicated at the beginning but soon got used to the different stages involved
The ease of setting up a campaign along with the many different templates and offer make it a one-stop service
the support team was extremely helpful to get started, answered all my questions and gave tips how to improve my newsletter´s deliverability
so far I´m happy about what moonsend is offering .
my goal is to send a great looking newsletter that reaches the inboxes of my cutomers. Moonsend made this job easy
I have been using this tool for a year and I am quite satisfied. For up to 1000 unique subscribers it is completely free with no logo. One can easily set up email templates and it has detailed analytics-email open rate, click rate, etc.
UX/UI part needs improvement also sometimes emails are landing in the spam folder.
Unlimited emails for up to 1000 subscribers is a very attractive offer. Workflow options are available even in the free version.
I love the workflow, and the customer support is amazing.
Some rigidity in places, but often there is a viable workaround.
Need to keep our membership base connected and reach out to potential new members. I want to communicate in a way that is enjoyable to visually read etc.
My marketing people set up our Moosend account, and lately, I have been the one using it. Once they explained how it worked, I have found it pretty easy to use for editing or creating email campaigns. I can find things pretty well. I also like the ability to preview what goes out and then to edit before my list sees it. It is also easy to add new lists, and designate who gets your particular email campaign.
There are things that I had to dig around and find and could have been a bit more intuitive, like where to go to change the name or title of an email. Again, I found it. But it was harder than it could have been
I have all of my lists together and not buried in Word documents. I get to choose who sees what. It is very convenient, and saves time! I can also see the rate that things are getting opened, and that helps us make decisions about what is working and what is not, ahead of future campaigns.
It is easier to use than other email programs that I've used. I am a novice at using these tools, and need only the simplest elements to be successful. I've managed to use Moosend more adeptly than I was able to use Constant Contact. This makes Moosend my email marketing resource of choice!
I find the Editor somewhat challenging in creating new campaigns -- I am sending notifications every week conveying very similar information, and really only change a few elements (like address locations for my Estate Sales), so I've begun duplicating a successful campaign and changing those elements/information that need adjusted from one week to the next. This alleviates the need to create a completely new campaign each week -- made it simpler for me to use.
It is easier for me to use Moosend each week, than it was to use Constant Contact. Because it is easier, I am using it more consistently than I used Constant Contact.
Easy to use and there is always support along the way. I love the easy to use design platform- editor and the various templates.
Nothing yet, happy so far. I would recommend to anyone who had trouble with other complicated platforms in the past
I was looking for an alternative to malchimp because i felt there was no support on that plat form.
#1 - It has an easy-to-use Editor to create my email campaigns. #2 - Customer Support is Wonderful and Responds Quickly. #3 - Reports are wonderful and show great insight.
Moosend is still being discovered by many but would like to see even more integrations.
Reaching my warm prospective clients is made much easier with Moosend. I also love that I can build sales pages when I have event other promotions.
Templates, Themes and Ideas! The way Moosend contributes to the new way of email marketing.
Missing moosend experts. I mean professionals with deep experience.
Fast and catchy information to our customers and colleagues.
The main thing I like it is the email marketing,which make the work easier
Till now I didn't find what I dislike in it
First of all I realized landing pages with good quality