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Moosend
Effortless Email Marketing
4.7
(672)
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Moosend Reviews & Product Details

Moosend Overview
What is Moosend?

Moosend’s incredibly efficient customer support is the primary reason why people love this platform. Their excellent customer support range provides excellent live chat to access a comprehensive knowledge base, as well as video tutorials. Advanced features are available even under the free plan and the platform provides comprehensive reporting that provides geolocation insight as well as heatmap data. Notably, Moosend has a free forever plan that lets users send unlimited campaigns if they have less than 1000 subscribers. Higher tiers offer more robust tools and features as well.

Company Moosend Ltd
Year founded 2011
Company size 51-200 employees
Headquarters London, United Kingdom
Social Media
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Ask Questions about Moosend
What Moosend is best for?
How does Moosend compare to Mailmodo?
What are the pros and cons of Moosend?
Moosend Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Moosend Pros and Cons
Pros
  • Advanced features available even under the free plan
  • Prompt customer support accessible on live chat
  • Comprehensive reporting includes geolocation insight and heatmap data
Cons
  • Email editor and signup for builder can be hard to use
  • Design template selection is quite basic
Moosend Features
A/B Testing
API Access
Analytics/Reporting
Automated Responses
Bounce Management
Campaign Scheduling
Contact List Import/Export
Custom Fields
Customizable Templates
Deliverability Tools
Drag-and-Drop Editor
Drip Campaigns
Dynamic Content
Email Campaign Management
Email Tracking
Event-Triggered Email
Geolocation Tracking
Integration with CRM
Landing Pages/Web Forms
Mobile Optimized Emails
Multi-channel Marketing
Personalization
Real-Time Analytics
Segmentation
Social Media Integration
Spam Testing
Subscriber Management
Survey/Poll Management
Template Management
Unsubscribe Management
Moosend Media
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Moosend Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: December 09, 2024
Moosend Logo
672 Moosend Reviews
4.7 out of 5
Small Business (50 or fewer emp.)
May 13, 2022
 Source
Overall Rating:
4.5
Scott S. avatar
Scott S.
Entertainment Consultant
Share
"Great Newsletter Tool"
What do you like best about Moosend?

The fact that I don't need to understand computer code in order to create a great newsletter

What do you dislike about Moosend?

The basic commands aren't 100% intuitive

What problems is Moosend solving and how is that benefiting you?

I am able to have regular contact with my clients and followers. This is the most direct form of marketing for an independent contractor like me.

Small Business (50 or fewer emp.)
Apr 19, 2022
 Source
Overall Rating:
4.5
SP
Sanket P.
Seo Executive
Share
"Aaa moosend One of the best Email marketing buddy."
What do you like best about Moosend?

E-mail sequence flo planner and smooth Automation

What do you dislike about Moosend?

May be nothing yet of now may be Moosend going to be great day by day

What problems is Moosend solving and how is that benefiting you?

Email Automation, funnel creation, Landing Page setup, essay integration

Small Business (50 or fewer emp.)
Mar 27, 2022
 Source
Overall Rating:
4.5
Shankar D. avatar
Shankar D.
Online Marketer
Share
"Moosend email service: How good is it?"
What do you like best about Moosend?

Good points that I found about Moosend: 1. Very affordable plans compared to other email service providers. 2. Moosend is affiliate marketing friendly 3. Simple automation workflows to run campaigns.

What do you dislike about Moosend?

Features that can be improved: 1. Landing page and form builder user interface can be better and smooth. 2. More customization options for the Landing page and form builder can be provided.

What problems is Moosend solving and how is that benefiting you?

Moosend interface is very simple and a Lehman can also operate it. I use Moosend as a all in one funnel starting from landing page and opt-in forms, writing emails in the email editor, setting automation workflows for specific triggers and finally watching the statistics. It works as a sales funnel for my affiliate marketing.

Small Business (50 or fewer emp.)
Mar 20, 2022
 Source
Overall Rating:
4.5
JB
Jayasri B.
Digital Marketing Consultant And Blogger
Share
"Try Moosend! An all in one email marketing solution"
What do you like best about Moosend?

1. Moosend is affiliate marketing friendly. 2. Moosend is very affordable compared to its peers. 3. Email marketing automation is simple compared to competitors.

What do you dislike about Moosend?

1. Moosend landing page builder interface is not much user friendly. A bit slow 2. Email templates have room for improvement in the user experience and usability category.

What problems is Moosend solving and how is that benefiting you?

1. Simple Email automation and workflow creation for email list 2. Landing page creation for my business and client's business too. 3. Pop up creation in my website

Small Business (50 or fewer emp.)
Feb 23, 2022
 Source
Overall Rating:
4.5
RO
Richard O.
Ceo
Share
"Best email platform on the market"
What do you like best about Moosend?

Moosend is the amazing; the dashboard is very intuitive, setting up campaigns is a user-friendly process from start to end. It is way superior to any other email platform I have ever used. The reports are very intuitive and it makes it so easy to send your campaign to non-opened contacts. Also the customer service via chat is fantastic - I highly recommend Moosend in every aspect.

What do you dislike about Moosend?

There may be a few problems with the Google SPF and DKIM since when I updated the Moosend spf and dkim my gmail didnt get through to all my contacts.

What problems is Moosend solving and how is that benefiting you?

a user-friendly email platform where I could easily see open rates, click rates, unsubscribes etc. And a platform that can give me good reporting and the ability to quickly send out emails to contacts that never opened your email in the first place.

Small Business (50 or fewer emp.)
Feb 02, 2022
 Source
Overall Rating:
4.5
Chetan A. avatar
Chetan A.
Email Marketing Specialist
Share
"Its got everything under one roof with affordable price structure."
What do you like best about Moosend?

The RSS Email Campaign feature. It makes the Campaign easy to configure, and it is better than Sendinblue. The App UX is smooth and does not bother. Campaign reports and performance monitoring is simple and effective.

What do you dislike about Moosend?

List Cleaning service must be there to optimize the campaign performance. It is straightforward to integrate, making a lot of difference in the campaign performance.

What problems is Moosend solving and how is that benefiting you?

Able to run campaigns without any downtime. The App is cost-effective and gives good visibility on campaign metrics/ROI. The Landing Page performance is trustworthy, and the data sync is real-time. We can track the conversions. There are options to put a Meta description, which I didn't see before.

Small Business (50 or fewer emp.)
Feb 01, 2022
 Source
Overall Rating:
4.5
Sailesh R. avatar
Sailesh R.
Executive Director
Share
"Moosend, the perfect email marketing tool for Vega, Cow and Climate Healer"
What do you like best about Moosend?

It was simple, intuitive, and easy to use. When I had a problem, the support staff was very responsive and resolved the problems within 24 hours. We love the product and its resonance with our mission.

What do you dislike about Moosend?

There is nothing to dislike, especially since the main user is Vega, a Cow who is determined to get the world to address the leading cause of climate change - animal agriculture.

What problems is Moosend solving and how is that benefiting you?

Moosend is the perfect email marketing tool for Vega, Cow and Climate Healer (http://thecowintheroom.org ), who prides herself on her MooSense - the sense-making of a cow who is diligent, strong, honest, down-to-earth, and persistent. Much like Moosend. Vega sends frequent newsletters to her growing herd of VEGANs, who eat plants, plant trees, love animals and heal the planet. VEGANs as in Vitally Engaged Guardians of Animals and Nature.

Small Business (50 or fewer emp.)
Jan 30, 2022
 Source
Overall Rating:
4.5
Akshay R. avatar
Akshay R.
Manager
Share
"Simple and Automated Email Marketing Tool"
What do you like best about Moosend?

Moosend is a simple and effective email marketing platform. It offers great layouts and customizations in email designs. Its user interface is clean and there is no learning curve. The best thing I liked about using Moosend is its automated functionality, It sends welcome emails and newsletters without any manual effort.

What do you dislike about Moosend?

The analytics and reporting ability is lesser than its competitors.

What problems is Moosend solving and how is that benefiting you?

With Moosend we have been able to reach audiences more frequently using its automated emailing system. The designing and customizing new layouts for newsletters were very easy using its drag and drop options.

Small Business (50 or fewer emp.)
Jan 13, 2022
 Source
Overall Rating:
4.5
CA
Catarina A.
Director
Share
"Great product!"
What do you like best about Moosend?

I loved the pricing, firstly. As a small business with limited funds, this was terrific. It is user-friendly and has lots of features. Having used another provider in the past, I prefer Moosend.

What do you dislike about Moosend?

There wasn't really anything I disliked. Everything worked as it should.

What problems is Moosend solving and how is that benefiting you?

I need only the occasional mailshot, and Moosend helped me send out a professional email to numerous contacts. It helped me reach a greater number of people quickly.

Small Business (50 or fewer emp.)
Dec 15, 2021
 Source
Overall Rating:
4.5
MB
Mary B.
Online Entreprenuer
Share
"A fresh change! So happy!"
What do you like best about Moosend?

A cannot tell a lie- the thing that drew me into Moosesnd was the adorable little cow. But, once in, I knew this was the place for me. It may sound silly (just as silly as choosing a company for their cute logo) but with my previous email service, I always felt so uninspired and ho-hum when it was time to create broadcasts. There is something about Moosend that makes it funnier for me. I guess the interface just feels a bit funner and not so cut and dry business-like. The setup process was quite painless and I easily imported my list from my previous service. From there, I was too excited to go through the tutorials and easily figured out how to create a beautiful template of my own and send out my first email with images and links. I have sent a few emails now and find deliverability high as well as click-throughs. This is one of those systems where, just knowing a tiny bit of how it works, I already have enough. But every time I go in, I take time to learn a bit more of what I can do and am I really impressed. Also super impressed with everything you get with the free plan. It takes the pressure off those of us with smaller lists and gives us time to breathe and work up to the bigger, paid plans.

What do you dislike about Moosend?

So far, I am actually happy with everything I have used within Moosend. The only tiny annoyance I had (and it could just be that I didn't figure it out) was that I couldn't resize the images in my emails.

What problems is Moosend solving and how is that benefiting you?

For me, walking away from a very expensive email service that felt cold and impersonal and into the free version (for now) of Moosend is a dream. It has exactly what I need for my small and growing list and gives me the freedom to find what works for me as I work on growing my list. Benefits are ease of use, actually looking forward to creating email broadcasts, and having high deliverability rates. Plus the helpful emails from Moosend and the space for growth.

Small Business (50 or fewer emp.)
Dec 13, 2021
 Source
Overall Rating:
4.5
JD
John D.
D
Share
"Very Helpful people in this business"
What do you like best about Moosend?

The customer support really helped with the onboarding and references to aid different aspects of setting up the site really helped as well.

What do you dislike about Moosend?

Appeared quite complicated at the beginning but soon got used to the different stages involved

What problems is Moosend solving and how is that benefiting you?

The ease of setting up a campaign along with the many different templates and offer make it a one-stop service

Small Business (50 or fewer emp.)
Dec 11, 2021
 Source
Overall Rating:
4.5
KP
Kristina P.
Sales Director
Share
"best customer support service"
What do you like best about Moosend?

the support team was extremely helpful to get started, answered all my questions and gave tips how to improve my newsletter´s deliverability

What do you dislike about Moosend?

so far I´m happy about what moonsend is offering .

What problems is Moosend solving and how is that benefiting you?

my goal is to send a great looking newsletter that reaches the inboxes of my cutomers. Moonsend made this job easy

Mid Market (51-1000 emp.)
Dec 09, 2021
 Source
Overall Rating:
4.5
SS
Subhasis S.
Sr. It Consultant
Share
"Moosend is a cost effective email marketing tool."
What do you like best about Moosend?

I have been using this tool for a year and I am quite satisfied. For up to 1000 unique subscribers it is completely free with no logo. One can easily set up email templates and it has detailed analytics-email open rate, click rate, etc.

What do you dislike about Moosend?

UX/UI part needs improvement also sometimes emails are landing in the spam folder.

What problems is Moosend solving and how is that benefiting you?

Unlimited emails for up to 1000 subscribers is a very attractive offer. Workflow options are available even in the free version.

Small Business (50 or fewer emp.)
Nov 29, 2021
 Source
Overall Rating:
4.5
MS
Mark S.
Owner / Filmmaker
Share
"Great alternative to the other email systems."
What do you like best about Moosend?

I love the workflow, and the customer support is amazing.

What do you dislike about Moosend?

Some rigidity in places, but often there is a viable workaround.

What problems is Moosend solving and how is that benefiting you?

Need to keep our membership base connected and reach out to potential new members. I want to communicate in a way that is enjoyable to visually read etc.

Small Business (50 or fewer emp.)
Nov 17, 2021
 Source
Overall Rating:
4.5
Lynne C. avatar
Lynne C.
Teaching Artist
Share
"Moosend Is Helpful Even For People Who Aren't Usually Good With This Kind Of Thing"
What do you like best about Moosend?

My marketing people set up our Moosend account, and lately, I have been the one using it. Once they explained how it worked, I have found it pretty easy to use for editing or creating email campaigns. I can find things pretty well. I also like the ability to preview what goes out and then to edit before my list sees it. It is also easy to add new lists, and designate who gets your particular email campaign.

What do you dislike about Moosend?

There are things that I had to dig around and find and could have been a bit more intuitive, like where to go to change the name or title of an email. Again, I found it. But it was harder than it could have been

What problems is Moosend solving and how is that benefiting you?

I have all of my lists together and not buried in Word documents. I get to choose who sees what. It is very convenient, and saves time! I can also see the rate that things are getting opened, and that helps us make decisions about what is working and what is not, ahead of future campaigns.

Small Business (50 or fewer emp.)
Nov 11, 2021
 Source
Overall Rating:
4.5
MF
Melody F.
General Manager/Owner
Share
"Better than Constant Contact"
What do you like best about Moosend?

It is easier to use than other email programs that I've used. I am a novice at using these tools, and need only the simplest elements to be successful. I've managed to use Moosend more adeptly than I was able to use Constant Contact. This makes Moosend my email marketing resource of choice!

What do you dislike about Moosend?

I find the Editor somewhat challenging in creating new campaigns -- I am sending notifications every week conveying very similar information, and really only change a few elements (like address locations for my Estate Sales), so I've begun duplicating a successful campaign and changing those elements/information that need adjusted from one week to the next. This alleviates the need to create a completely new campaign each week -- made it simpler for me to use.

What problems is Moosend solving and how is that benefiting you?

It is easier for me to use Moosend each week, than it was to use Constant Contact. Because it is easier, I am using it more consistently than I used Constant Contact.

Small Business (50 or fewer emp.)
Nov 10, 2021
 Source
Overall Rating:
4.5
Joy T. avatar
Joy T.
Masechaba Media
Share
"So effecient"
What do you like best about Moosend?

Easy to use and there is always support along the way. I love the easy to use design platform- editor and the various templates.

What do you dislike about Moosend?

Nothing yet, happy so far. I would recommend to anyone who had trouble with other complicated platforms in the past

What problems is Moosend solving and how is that benefiting you?

I was looking for an alternative to malchimp because i felt there was no support on that plat form.

Small Business (50 or fewer emp.)
Nov 08, 2021
 Source
Overall Rating:
4.5
Tammy S. D. avatar
Tammy S. D.
Founder
Share
"Love Moosend for Email Campaigns & Sales Pages!"
What do you like best about Moosend?

#1 - It has an easy-to-use Editor to create my email campaigns. #2 - Customer Support is Wonderful and Responds Quickly. #3 - Reports are wonderful and show great insight.

What do you dislike about Moosend?

Moosend is still being discovered by many but would like to see even more integrations.

What problems is Moosend solving and how is that benefiting you?

Reaching my warm prospective clients is made much easier with Moosend. I also love that I can build sales pages when I have event other promotions.

Small Business (50 or fewer emp.)
Oct 19, 2021
 Source
Overall Rating:
4.5
John R. avatar
John R.
Chief Marketing Officer
Share
"Moosend is a great tool for smart communication."
What do you like best about Moosend?

Templates, Themes and Ideas! The way Moosend contributes to the new way of email marketing.

What do you dislike about Moosend?

Missing moosend experts. I mean professionals with deep experience.

What problems is Moosend solving and how is that benefiting you?

Fast and catchy information to our customers and colleagues.

Mid Market (51-1000 emp.)
Sep 27, 2021
 Source
Overall Rating:
4.5
NABIH B. avatar
Nabih B.
Civil Engineer
Share
"Moosend review"
What do you like best about Moosend?

The main thing I like it is the email marketing,which make the work easier

What do you dislike about Moosend?

Till now I didn't find what I dislike in it

What problems is Moosend solving and how is that benefiting you?

First of all I realized landing pages with good quality

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