Easyship Reviews & Product Details

I like the simplicity of logging on, and being able to quickly set up a new shipment. I have saved a lot of money and time using this online platform, and, as an added bonus, the service is free for me.

The "your account lacks funds" pop up when you check out. I prefer to pay per shipment, so I know that I don't carry a running fund on my account. There should be an option to choose to pay as you ship, or set up a fund.

Cost of shipping and speed of shipping. There is a significant savings in both time and money when you use easyship. Setting up a shipment, whether a single or multi, is as easy as clicking a side menu option and filling in the information. I was very suprised at the amount of savings that you get from using this company versus going to the actual post office.

So simple to use and you can log in from anywhere to approve orders.

No dislikes at all. I thoroughly like Easyship and its services

Worldwide shipping from 1 central location.

Easyship makes it easy for us to ship our products out to customers with good variety of choices. Some get there fast and cost a bit more, others are cheaper and much slower. Compared to the options on many ecommerce platforms, our individual website gets our deliveries out to customers faster.

We use it with Shopify. Deeper integration would help such as automatically syncing new orders.

Ontime shipping fulfillment and delivery management.

I liked that we had a customer success manager assigned to us who makes sure all of our needs are taken care of and the system is setup properly. Pricing is also unbelievable. We have saved almost 30% in shipping costs when we pulled fulfillment inhouse and started using EasyShip.

There is nothing that I dislike about the system or EasyShip in general. we are thrilled with the service we have received.

We can now ship out of multiple facilities, Easy Ship tracks the product all the way to the customers door and the cost savings are amazing.

Choose between many shipping services all one platform. Easily integrate the sevice into your platform via APIs

Could always have more carrier options. DHL Express isn't available for all countries on the platform, even though they do ship there.

Logistics and delivery

After trialling multiple shipping applications Easyship has bowled over the competition. The patient customer service team has helped our business grow in a foreign market. The modern and easy to use program integrates with our shopfront, with a few clicks we have shipping labels at our designated shipping rules. The creation of international shipping documents also are a huge plus for us.

I would like a few more integrations with WMS/IMS, Multiple carton imports from Shopify. A duplicate shipment button. Possibility to use receiver account for specific carrier.

Due to the implementation of Easyship, administration and customer service has dropped in relation to shipping.

We run multiple e-commerce stores on different platforms. Easyship integrates easily with most major platforms. The fact that we can get rates from different providers instantly is a big plus. It has helped us make better decisions when it comes to shipping and that has resulted in faster delivery times and increased customer satisfaction.

There are a few teething issues, but so far the team has been very responsive and forthright about things that work and the ones that do not. For some of my requests that were not implemented, they shared a timeline. That is pretty good for us.

We make smarter shipping decisions now and as a result, end up saving money. Customers are happier because now they have multiple options which is fantastic. As a result, it has increased the overall satisfaction when it comes to delivery timeframes and options for our customers. We are in the process of launching a few more e-commerce stores and also operate a freight forwarding business. We are currently evaluating how we could integrate Easyship with our other projects and upcoming initiatives.

- Ease of shipment creation - Transparent pricing and cheaper rates for International shipping - Shipment tracking within 1 platform - Multiple shipping options available at 1 glance

Lack of guideline and templates for supporting documents required for international shipping: Our parcels were initially rejected for pickup by DHL due to lack of documents. Have to communicate with DHL for quite some time to finally got hold of the additional indemnity forms required for international shipments.

The cheapest local postal company we've been using is quite unreliable sometimes. Having delivery options integrated into our online store offers better delivery services with the minimal cost incurred on our end. And international customers can see the total delivery cost incurred for their orders instantly and accurately.

Easyship is super easy and syncs orders with so many e-commerce websites. It's great to offer customers different options for their deliveries and show the taxes and duties for international shipments. The pickups are easily booked which makes managing hundreds of orders easy. Great integration with Shopify with auto tracking sync.

If pickup is delayed, it should auto re-book the pickup and send customer support an email. Manually click sync Shopify, be good if this was done automatically more frequently and remove orders already fulfilled through Shopify from the Easyship screen. The new pricing subscription model isn't as beneficial as it used to be so will have to reassess the market when the stop the trials.

All of our international shipments ex Australia are sent with Easyship because it's easy with clear communication to us and customers without having freight accounts with so many companies which are tiresome and often unachievable due to minimum monthly spend.

We were in the need for a quick way to grow and don’t have the skills to do so. Easyship help us reach new milestone.

The app still have issue of layout on smartphone and i still have to use my Laptop to edit some informations

We are able to focus on our primary goal

I like the ability to view the analytics. I am able to see an overview of the shipping process in a simple format. In addition, I have been able to leverage the packing slip format for additional advertising of products and company branding.

The only issue currently is multiple line items on orders. In regards to approximately 50+ the system can get bogged down when trying to generate a shipping label.

By implementing Easyship, I was able to ensure that my international customers were able to see their custom charges prior to completing their purchase.

EasyShip provide a really great service offering and their team are always willing to help. Their online portal is great and I like how I can override a clients shipping option online to provide them a better quote.

I don't know what causes this but sometimes our clients get quoted the most expensive shipping option first. Fortunately some of come to us and we have been able to resolve, however, I'm worried about the clients that have not questioned us and simply walked away.

We now have a shipping solution in Hong Kong which we never had before.

I use Easyship mostly for international orders as the savings are substantial. As a small business without the volume, I can’t negotiate directly with shipping companies for better rates.

I’ve tried it a couple of times for domestic shipping but it’s a bit of a hit and miss for me because the actual shipping time sometimes takes a longer than stipulated - and every day counts when you’re talking about domestic shipping.

It’s helped my online business reach an international market in a more cost effective way.

The full solution - from integration with Shopify, storage, pick-pack to fulfilment - it just works seamlessly! We're saving 100+ hours a month with Easyship within the first month. The customer support is better than most of the service providers we've worked with, too.

Nothing much indeed. If I need to pick, the only "dislike" would be they haven't provided a dashboard for warehousing.

We've been a traditional brick-and-mortor B2B / retail business. With Easyship, we save 100+ hours every month and empower us with more options to expand our business.

Customer service from EasyShip is awesome which makes working with them a breeze. Fast response time when you need help, and friendly, helpful advice offered. Love that the shipping rates are competitive and platform intuitive to use. I gave a 9 over 10 rating so as to leave room for continuous improvement. Great job and please keep it up!

I don;t know if there's an EasyShip mobile app or a mobile version of the website. Sometimes I'm out on errands and need to create last minute shipments on my mobile but the website doesn't seem very mobile friendly. If there is an app, please let me know. I'll be happy to donwload it. And I'm eagerly waiting for EasyShip to launch more postal solutions other than courier service on the platform.

Shipping has become much easier and more economical after working with EasyShip. If only I found out about it earlier.

Overall a good app and service. They compare courier charges and you can choose the cheapest or fastest or let your customers choose.

I can see they are slowly trying to improve their features. Some limitations still exist in terms of more complex features such as tailoring "free shipping /discount shipping per country", but I suppose that may come in time. ( i hope!) I had two BAD experiences with their courier partner Aramex and it took more than a month to resolve. Easyship says they are putting in a claim for me but I haven't heard back yet on the status of this. But all in all, I am happy with this service and have recommended it already.

They compare courier charges and you can choose the cheapest or fastest or let your customers choose. Good blogs on the mysteries of customs and internal shipping that was a big puzzle to me when I started out. Even the big guys with FedEx and DHL etc couldn't answer my basic questions!

I love that Easy Ship has allowed me to offer multiple shipping options for my customers, all with transparent pricing. My customers have a better idea as to when they can expect their order to arrive and if duties will be payable upon arrival and there's no surprises for anyone.

I wish I had a better ability to create return labels for my customers and I wish there was better ability to set country level rules.

My company ships to dozens of countries and Easyship has streamlined the manual process of calculating how much to charge my customers for standard and express shipping. It also gives my customers more flexibility to select a shipping option that suits their budget and timeline - a win/win as far as I'm concerned.

Dash board is simple, easy enough to navigate

Sometimes items marked as delivered that aren't.

Saves time.

I like that easy ship is super simple to use. I also like that when I had first got easy ship the shipping was fast. However, it has started to slow down a lot.

I have had an issue with one of my packages, and have not got a response back. I have insurance on my package, yet it seems as if this is not an issue for them. My customer is not pleased, and neither am I. It is making my small business look bad to my new customer when it comes to shipping.

My issue with a missing package

Unparalleled in terms of ease of use for the platform and speed at which shipments get processed. Love that my clients get tracking info via email.

Only after selecting a shipment with a pick up option do you see the additional cost of the pickup. My labels are not always sent directly to my warehouse and I sometimes have to resend manually.

Shipping to our customers all over the world and keeping all of the data in one place.