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dotCMS
Flexible Enterprise CMS Platform
4.1
(96)
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dotCMS Reviews & Product Details

dotCMS Overview
What is dotCMS?

DotCMS is a content management software that offers a user-friendly platform for creating and managing digital content. With multi-language support, customizable templates, content personalization, and a robust API for integrating with other systems, dotCMS allows for easy integration with other systems and a wide range of integrations and plugins, making it a versatile tool for businesses of all sizes. Furthermore, its responsive design and user-friendly interface make it easy for teams to work together and publish content quickly and efficiently.

Company dotCMS LLC
Year founded 2003
Company size 51-200 employees
Headquarters Miami, Florida, United States
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dotCMS Categories on Findstack
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What dotCMS is best for?
How does dotCMS compare to Agility CMS?
What are the pros and cons of dotCMS?
dotCMS Product Details
Capabilities
API
CLI
OSS
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, On-Premise Linux, On-Premise Windows
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
dotCMS Features
API-first Architecture
Analytics/Reporting
Backup & Restore
Collaboration Tools
Content Modeling
Content Previews
Content Scheduling
Content Search
Content Tagging & Categorization
Content Versioning
Content Workflows
Custom Content Types
Customizable Content Delivery
Developer-friendly SDKs
GraphQL Support
Headless Ecommerce Integration
Localization
Media Library
Multi-language Support
Multi-site Management
Performance Optimization
Personalization
RESTful API
Rich Text Editor
SEO Management
Scalability
Security & Authentication
Third-party Integrations
User Role Management
Webhooks
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dotCMS Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: October 05, 2024
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96 dotCMS Reviews
4.1 out of 5
Enterprise (> 1000 emp.)
Mar 08, 2019
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Great enterprise CMS"
What do you like best about dotCMS?

Easy to use. Great support. They listen to customers and integrate feedback into updates. It's very robust, stable and fast. Lots of APIs

What do you dislike about dotCMS?

Would like tags to be first class citizens and considered content in the system. Somehow have relationships be bi-directional

What problems is dotCMS solving and how is that benefiting you?

Consolidate our content into common content types to facilitate content sharing across all of our websites. As well as to get a handle on our content strategy.

Small Business (50 or fewer emp.)
Aug 09, 2022
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Stable but with a learning curve"
What do you like best about dotCMS?

Easy to get the devop overview, great with highly customizable templates, velocity is easy yet powerful. Great API. Impressive knowledge in the user based forum aswell as the dotcms support.

What do you dislike about dotCMS?

Challenging to grasp the concept of a content driven, not page driven, cms. Would be awesome if one could limit user access to content based on languages.

What problems is dotCMS solving and how is that benefiting you?

We get the possibility to feed other systems with data from dotcms aswell as import data from other systems with the API. We can also easy give access to selected parts of the system to different users.

Mid Market (51-1000 emp.)
Aug 04, 2022
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Clunky, but the potential of this CMS is massive."
What do you like best about dotCMS?

It effectively creates a way to enable a wealth of people from different backgrounds and technical skill levels to update a website that aims to have one voice.

What do you dislike about dotCMS?

The functionality can be inconsistent, and bugs in the system are pretty prominent across users. I also don't necessarily like the interface — it could be more intuitive and we have received comments about the steep learning curve of the CMS.

What problems is dotCMS solving and how is that benefiting you?

We need to find a way to represent first the voice of the institution, in addition to all of the activities, services, offerings and goals in a single digital platform that can be called HOME. dotCMS is helping us to achieve that by serving as the vehicle which enables this massive TEAM effort.

Enterprise (> 1000 emp.)
Feb 18, 2021
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Great customer support"
What do you like best about dotCMS?

Jenn and team took a look at outdated support contracts and put together something that makes sense for the business need now. We were having a lot of issues with our instance/updates/customized code, etc.

What do you dislike about dotCMS?

Updates....way too many instance updates.

What problems is dotCMS solving and how is that benefiting you?

Team training/technical competency of the team. That's not a dotcms issue, but an internal issue. We now have a focused web manager that I'm hoping will help! Is there anyone on the dotcms team that we can utilize on best practices, current web trends that we should be looking at? Kind of like a web agency?

Mid Market (51-1000 emp.)
Feb 14, 2021
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"There have been up and downs with backend help but the basic user experience is good."
What do you like best about dotCMS?

What I like best is that typical users experience something similar to MS Word.

What do you dislike about dotCMS?

What I dislike is that when we have backend issues that it is sometimes challenging to get quality service early on in the process. Sometimes we have to go up the management chain to get help.

What problems is dotCMS solving and how is that benefiting you?

We are solving the problem of a centralized content process. dotCMS allows the college, in most cases, to allow are content experts to update their content with little help from our one-member web team. In many cases, it has saved time.

Mid Market (51-1000 emp.)
Feb 12, 2021
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Development with dotCMS has been largely seamless, but like any software has its flaws"
What do you like best about dotCMS?

We use dotCMS as an intermediary between our internal systems and our outward facing website. It's not a completely headless build, but more of a hybrid. We appreciate the fluidity of the product in being a hybrid model. The API that the team at dotCMS is great. As a hybrid model, we're able to write and receive data to and from dotCMS with little effort. The support we receive has also been a highlight of using this product. The team at dotCMS is quick and very knowledgeable of the product they're developing.

What do you dislike about dotCMS?

The backend can be unintuitive and unresponsive at times and the core software is missing some support for what we would consider standard user features. The documentation is outdated or incomplete in some respects. This wouldn't be a huge issue, but there also isn't a whole lot of organic support via other users building and sharing their experiences.

What problems is dotCMS solving and how is that benefiting you?

We used dotCMS to rebuild our affiliate site. It's primary function is make marketing materials for content we provide them with available. It also allows users at our affiliate to download and view company and industry-specific information. The benefit of using dotCMS for us was how much is already built into the core and how easy it is to communicate with the API in order to get our customers access to data that lives outside of the dotCMS build.

Enterprise (> 1000 emp.)
Feb 12, 2021
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Framework software for multi-channel sites"
What do you like best about dotCMS?

Ease of use in the back-end content management interface, allowing for easy relationships and content searching and editing. Overall publish concepts are excellent and easy to get content between environments.

What do you dislike about dotCMS?

Some challenges regarding "framework software" concepts, where customization is required to make full use of the POTENTIAL of this software. Customization means complication though and makes supporting the system more challenging. The software is AMAZINGLY customizable (that is a good!), though that creates the 'too' customizable scenario.

What problems is dotCMS solving and how is that benefiting you?

Serving a multi-channel group of customers and business owners, serving customers that need very targeted delivery of content. Ability to manage a wide range of content types and connections to internal systems to keep that content up to date and delivered to users.

Enterprise (> 1000 emp.)
Feb 12, 2021
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"content author - site manager review"
What do you like best about dotCMS?

Bulk uploading - is a pretty neat feature that helped us launch bigger pieces of content.

What do you dislike about dotCMS?

our design system and having to build widgets from scratch. There are a lot more intuitive features in a WordPress or square space site manager that are not enabled. Would love to have focal point focusing on the end-user. We struggled big-time with issues during the main content creation - with our widgets and pieces of content disappearing when we launched. That was super frustrating. We have also had issues with images not loading - and have had to re-load images 4+ times to get them to show up on the homepage.

What problems is dotCMS solving and how is that benefiting you?

It has helped us create pages faster and get products to market faster. On our previous CMS it required a lot of development time.

Enterprise (> 1000 emp.)
Mar 04, 2019
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Rocky Start, but becoming a stable power house"
What do you like best about dotCMS?

Simplicity, I've used other CMS programs such as Shopify, Magento, Wordpress etc and I found I was able to dive straight in and get started, the Velocity took me awhile to get my head around but with it's comparisons to Javascript it's helping me understand.

What do you dislike about dotCMS?

The updates, not being updated to the latest version (Which solves ALL the issues we initially had). I'm not happy we have to be upgraded one stage at a time 4.0 - 4.3 (test and the upgrade). I feel it's a waste of time and resource.

What problems is dotCMS solving and how is that benefiting you?

It's making it so all our users who are not developers can create web pages with ease, filling in data where required and utalising the Components in different ways to create a easier, quicker and more stable website.

Mid Market (51-1000 emp.)
Aug 11, 2020
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Great for content management but needs improvement on dynamic functionality."
What do you like best about dotCMS?

I like the content creation process and the ability to easily place items in a page.

What do you dislike about dotCMS?

Lack of support for dynamic functionality

What problems is dotCMS solving and how is that benefiting you?

The ability to create full websites while giving a seamless content creation process.

Mid Market (51-1000 emp.)
Aug 08, 2022
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"An average tool for simple homepages"
What do you like best about dotCMS?

dotCMS/our website supplier is very responsive when we have issues. Both are very transparent when it comes to challenging the current functionalities and adding new ones.

What do you dislike about dotCMS?

dotCMS has a tendency to make easy things complicated and has some issues with bugs. As we have high demands in regards to styling/formatting, using dotCMS is sometimes challenging.

What problems is dotCMS solving and how is that benefiting you?

We have to maintain a lot of different support sites at the same time and adapt content for each of them appropriately. dotCMS offers some elaborate yet accessible tools to address that.

Enterprise (> 1000 emp.)
Nov 20, 2019
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"dotCMS review"
What do you like best about dotCMS?

It is fairly easy to learn basic functionality quickly.

What do you dislike about dotCMS?

Getting data out of dotCMS is complicated and needs a programmer.

What problems is dotCMS solving and how is that benefiting you?

Content management and data organization around our assets.

Mid Market (51-1000 emp.)
Mar 05, 2019
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"1 year out"
What do you like best about dotCMS?

The headless cms is a nice feature, API integration

What do you dislike about dotCMS?

there are some bugs in the application. It can be less than user friendly for non-technical based users.

What problems is dotCMS solving and how is that benefiting you?

the code base is quite flexible under the hood so our team is able to handle a lot of client requests.

Enterprise (> 1000 emp.)
Feb 25, 2019
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"exceellent and easy to use cms"
What do you like best about dotCMS?

the user interface is very good and clear to user

What do you dislike about dotCMS?

push publishing is not good and needs improving

What problems is dotCMS solving and how is that benefiting you?

dynamic content personalistaion

Small Business (50 or fewer emp.)
Mar 25, 2020
 Source
Overall Rating:
2.0
AG
Verified Reviewer
Founder
Share
"As an open source tool, not bad"
What do you like best about dotCMS?

I used an older version of dotCMS when I was a college student working in our communication office. I’d say I had average tech literacy and didn’t need extensive training, and it was easy enough to use. I don’t feel like I could get a website up and running myself with it. It looks like they’ve updated some of their interfaces though so that may not be the case anymore. Overall, pretty good product but not my first thought for website builder.

What do you dislike about dotCMS?

Challenge to see myself building whole website rather just being contributor.

What problems is dotCMS solving and how is that benefiting you?

Was good as an enterprise solution and framework. The website looks really good

Small Business (50 or fewer emp.)
Oct 26, 2021
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"If you love bugs, you'll love dotcms"
What do you like best about dotCMS?

Nothing... The history feature I guess is somewhat useful to see where content has been updated but that's about it.

What do you dislike about dotCMS?

Publishing is so temperamental. Everything breaks down the minute you want to publish something. I've never worked with a CMS that is this difficult to use.

What problems is dotCMS solving and how is that benefiting you?

I can see how push publishing to AUTH and then PROD eliminates room for error. But the AUTH environment often doesn't depict how content will look like on PROD so it's a stab in the dark.