SugarCRM vs BigContacts

Take a look at how SugarCRM and BigContacts stack up against each other across pricing, features, and support using feedback from real users like yourself. SugarCRM scores 4.1 out of 5 from 127 reviews, while BigContacts has been rated 4.5 out of 5 from 77 reviews.
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SugarCRM Logo

SugarCRM

4.1
(127)
BigContacts Logo

BigContacts

4.5
(77)
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At a Glance
SugarCRM Logo
SugarCRM
Starting at:
$49.00/month
BigContacts Logo
BigContacts
Starting at:
$10.00/seat/month
Overview
SugarCRM Logo
SugarCRM
SugarCRM is a customer relationship management (CRM) software that helps businesses manage sales, marketing, and customer service activities. With robust customization options, an intuitive user interface, and a flexible pricing model Sugar CRM makes it accessible for businesses of all sizes to m... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
SugarCRM
View 5 images
SugarCRM Screenshots
BigContacts Logo
BigContacts
BigContacts is a great CRM platform that’s web-based and specifically designed for small businesses. As a full-featured CRM system, it’s a great, easy-to-use platform that doesn't require a steep learning curve from its users, regardless if you’re a small business or a larger enterprise. Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
BigContacts
View 5 images
BigContacts Screenshots
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Pricing
SugarCRM Logo
SugarCRM
Free trial available
Free plan available
Billing type Recurring Subscription
Sell Starting
$49.00
/ month
Server Starting
$80.00
/ month
Enterprise
$85.00
/ month
Market Starting
$1000.00
/ month
See all pricing
BigContacts Logo
BigContacts
Free trial available
Free plan available
Unit Seat
Billing type Recurring Subscription
Enterprise
$0.00
per seat / month
Big
$10.00
per seat / month
Bigger
$20.00
per seat / month
Biggest
$30.00
per seat / month
See all pricing
Reviewer's Segments
SugarCRM Logo
SugarCRM
Small Business
38.58%
Mid Market
42.52%
Enterprise
18.9%
BigContacts Logo
BigContacts
Small Business
75.32%
Mid Market
24.68%
Enterprise
0.0%
Deployment
SugarCRM Logo
SugarCRM
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
BigContacts Logo
BigContacts
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
SugarCRM Logo
SugarCRM
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
BigContacts Logo
BigContacts
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
SugarCRM Logo
SugarCRM
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
BigContacts Logo
BigContacts
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
SugarCRM Logo
SugarCRM
Total integrations: 28
  • 123FormBuilder Formerly 123ContactForm
  • A2 Hosting
  • ADAPTcrm
  • ActiveCampaign for Marketing
  • Campaign Monitor
  • Cloudways
  • Constant Contact
  • Dialpad Talk
  • DreamHost
  • Emma
  • Facebook
  • Gmail
  • Godaddy Hosting
  • Google Workspace
  • Goolara Symphonie
  • HostGator
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Incrowd Interview
  • Intuit Mailchimp
  • JangoMail
  • LivePerson
  • Magnolia
  • PandaDoc
  • Pinpointe On-Demand
  • ReachMail
  • Ring Central
  • RingCentral MVP
  • Rippling
  • Salesforce Sales Cloud
  • SharpSpring from Constant Contact
  • Skuid
  • Twitter
  • Web.com Hosting
  • Xero
  • Zapier
  • Zendesk Support Suite
  • Zoom
  • ZoomInfo
  • dhosting
BigContacts Logo
BigContacts
Total integrations: 13
  • 123FormBuilder Formerly 123ContactForm
  • A2 Hosting
  • ADAPTcrm
  • ActiveCampaign for Marketing
  • Campaign Monitor
  • Cloudways
  • Constant Contact
  • Dialpad Talk
  • DreamHost
  • Emma
  • Facebook
  • Gmail
  • Godaddy Hosting
  • Google Workspace
  • Goolara Symphonie
  • HostGator
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Incrowd Interview
  • Intuit Mailchimp
  • JangoMail
  • LivePerson
  • Magnolia
  • PandaDoc
  • Pinpointe On-Demand
  • ReachMail
  • Ring Central
  • RingCentral MVP
  • Rippling
  • Salesforce Sales Cloud
  • SharpSpring from Constant Contact
  • Skuid
  • Twitter
  • Web.com Hosting
  • Xero
  • Zapier
  • Zendesk Support Suite
  • Zoom
  • ZoomInfo
  • dhosting
Top Alternatives
SugarCRM Logo
SugarCRM
See all alternatives
BigContacts Logo
BigContacts
See all alternatives
Categories

Common categories include: CRM Software.

Company Details
SugarCRM Logo
SugarCRM
  • By SugarCRM Inc.
  • Located in Cupertino, California, United States
  • Founded in 2004
BigContacts Logo
BigContacts
  • By BigContacts, LLC
  • Located in Alpharetta, GA, United States
  • Founded in 2006