BigContacts Pricing Overview

powerful contact management page to see contact history and info on one page. Intuitive and easy to use. very inexpensive, blows away the competition price-wise for the features you get. This is great for us just starting out. good support responsiveness.

reporting is a bit hard to use. the main dash board charts view we don't use. just doesn't show data that is that useful. add on features seem like some should be included with base cost.

helps with managing client contacts, assignment of contacts to our team, followup task reminders. Useful for managing open proposals and followups.

Web based means my data is available from any internet connected device. Great help and technical support when required.

There is a limit to how much the appearance can be customised but that's not a deal breaker for me.

I run a small automotive recruitment business in Melbourne Australia and have used local databases for many years. In this industry you need to keep track of "who's who in the zoo" and all previous interactions with them. Several years ago I switched from PC to Mac. My database software was PC only and rather than install Windows on my beautiful new iMac I decided to look for alternatives that would work easily cross-platform. Despite knowing very little about web based applications at that time, I decided to give BigContacts a try. The learning curve was reasonably painless and the support available from BigContacts made the transition relatively easy. At the time I had an associate based in another state and it was great to have both of us on the same CRM as It allowed me to easily monitor his activities and share information. Since then BigContacts have released a new and improved version of the software. BigContacts are very pro-active when it comes to improving the CRM and innovating new features. They take the time to talk to their users and are receptive to all feedback and feedback. I cannot compare BigContacts to other similar products, but because it works so well I have no intention of changing anytime soon. I believe that all businesses will benefit from using a web based CRM. If a "one man band" like me can derive significant upside from using BigContacts, the benefits for a business with multiple staff / locations will be even greater.

I like the ability to be assigned tasks by my client.

Not being able to view my tasks and my client's calendar at the same time.

Better communication between my client and me - stuff gets done.

The customer support team is quite prompt in answering queries. It was easy to set up BIGContacts with its extensive knowledge base and helpdesk support. I find the tool’s pricing to be quite affordable too.

Some integrations have limited functionality. I would like to see more direct integrations in the future.

BIGContacts helps me keep track of all pending tasks with ease. I can prioritize tasks and set reminders using this CRM system. Additionally, it makes it easy for me to collaborate with other team members.

great resource at great price for keeping on top of company contacts in the cloud.

would love an iphone app (not sure if available?)

business contact rolodex; great for multi-user access.

Ease of use, price & portability .

Would like additional metric search features.

There are three staff dedicated to serving our clientele. Having their photos makes it easy as well as their face page showing the last contact and a summary of next steps needed without having to change pages. Large company, however we use it in our particular department.

BigContacts is a simple tool that has streamlined contact management for our sales team. For a long time, our sales staff have been struggling with managing data in spreadsheets, Google Drive, and emails. With this tool, we have been able to steer our way out of the chaos and bring more clarity to our sales process.

We have just started using the tool, so it’s too early to identify the negatives.

With BigContacts, we are trying to give our sales process a makeover. Our sales team is now able to manage opportunities and keep a firm track of how fast they are going down the sales funnel. This has been a great help for our sales staff in closing high-value deals and contributing to our company’s revenue.

Ability to manage client base as basic or as involved as I choose. Cost is great.

Nothing much at this point. I would really like to be able to call in for support and speak with someone.

Better manage my clients, dates, and be more efficient in the many tasks I have.