Paymo Pricing Overview

I like the fact that all project information are kept in a single location. I can create tasks easily and can later on go back to enter details about tasks including the anticipate duration and effort. I also like that I can feed all these information into a an invoice in my local currency and mail customized invoices directly from Paymo to clients.

I am using the free version and I find that I can only enter one expense each month and require a (relatively) expensive invoice add-on in order to be able to keep track of expenses. I also used the product when it was free and I feel, even though it is competitively priced, there should be a grandfathering scheme with usable features for all of us who used it in the past

I tend to work on many projects at the same time and keeping track of them especially time worked is always a challenge. Simple reminders on what tasks I should work on and when they are due are lifesavers when you work on projects across multiple organizations, multiple geographies and multiple business domains. Paymo makes it easy for me to keep all project information in one location, track how much time has been spent on individual tasks and get an idea about how much I should be billing for completed tasks, even if I don't end up billing those hours.

Paymo does a fantastic job first and foremost at tracking time and tasks across clients and projects. The desktop timer is best in class and makes it very easy to add an ad-hoc task or select from existing tasks (including a quick way to select recently tracked tasks as often those are used most). With the time tracking setup, it is very easy to bill only unbilled time and expenses (tracked in Paymo) for each client in a fast and efficient way and even push those invoices into Quickbooks Online. These features are what drew me into Paymo when I started using Paymo more than 9 years ago as I began my freelancer career. In addition to the fantastic time tracking and invoices, Paymo does a solid job on basic project management. I was able to grow into these features as I went from freelance to having a small agency team. Paymo's tools are intuitive mostly and make growing into the system very easy. Using a traditional client / project / task relationship, makes onboarding easy and efficient compared to some PM software that requires more setup due to being able to PM for everything, not just client relationships / standard agency use like ours and trying to offer more powerful flexibility than Paymo. The Kanban board view is great with custom workflow statuses and having a dedicated view for my tasks vs the team's tasks makes things easy to swap back in forth between my PM hat and other work. Priority and due date options make it easy to prioritize things as needed. Also the quick budget estimate reminder notification is a nice way to prevent overages on task time or project costs without having to do much. Lastly, the recurring tasks is a nice feature for monthly maintenance we do for clients. A cool feature is live, dynamic reports that can be shared as static links to clients so if a client is every worried about hours, the client can click the link at anytime and see where they stand in terms of hours. Likewise, we use this function to bill for contractors' time. Lastly, Paymo is very affordable and we can easily add contractors as needed without a large overhead. We can pay month to month without any long term contract. It has never gone down and support has always been fantastic. The value we have gotten out of it over the years is top notch and we have no regrets. It has tremendous value if it meets you or your company's needs.

While Paymo makes things for easy for Project Management with its basic client / project relationships, this does make it less flexible for say internal projects or as CRM. Since every project must be assigned to a client, you have to make a faux client for use internally. Likewise, while you can create custom Kanban workflows (say for a sales pipeline), the Kanban view is not easy to ready as it shows all of your workflows on one screen, ie. I see our dev workflow followed by our CRM workflow below it and its just too much information to be useful. Additionally, Google Drive integration is great, but it always asks us to verify permissions over and over each time we add new files to a task. This only takes 2 extra clicks, but gets tiresome and keeps us from using Drive within Paymo. Luckily, Paymo is generous with space on uploading files directly to their system so it was a huge deal over the years. Another area we struggled with as projects grew is having a good financial view of whats going on with projects at a quick glance in the project itself while the project is in execution. While Paymo tracks each user's cost vs your rate to clients (so it can determine project profit theoretically), it doesn't present this in an easy way. It is buried far into reports which while can be emailed, doesn't put it front and center as you work through a project. For example, some PM software has bar graphs within the project so you can see your expected profile vs actual profit based on hours worked, same with time, etc. To be fair to Paymo, very few of the cheaper PM options out there have this capability. A few more things we had a hard time with on the PM as our team grew above 5 people. First off, there is not an easy way to convert an email into a task. Some systems use a team inbox alias so something like [email protected] would create a task when emailed or others have Gmail add-ons for converting emails to tasks. While other PM software actually puts your own inbox in the PM software itself to convert emails to asks. This is important to have for efficiency and less errors. In addition, Paymo's lack of a client portal has left us to organize things more or less from email with clients compared to some other PM software. Also task dependencies can be set using their Gantt chart, but not within Kanban or actual tasks preventing users from starting a task when they shouldn't, etc. Lastly, Paymo is one of the only small PM software choices with resource allocation planning for users, but we could never get this to work with the ghost booking. It just never seemed intuitive to us.

Paymo does a fantastic job at making sure you can tracking projects, tasks for clients and then bill the correct amount to clients. It is ideal for hourly work in our opinion. It has allowed our company to see a bird's eyeview of everything we need to be doing and when. It has become an essential part of our business, the most important software we use.

Recurring payments for my domain clients, so I don't need to generate invoices monthly for hosting. Being able to see my income statistics.

The fact that when I allocate a payment, I'd like it to show up on the invoice. I'd like to be able to add a set discount not limited to a percentage, but a set amount. Client Statements would be excellent. I am not sure how expenses work, but what I need for my business is a cost to company so I can see what my actual profit is, so I'd like to add suppliers and their costs, so I could allocate that to my job/invoice to determine my profit.

I never really knew how many active clients I had, or what my monthly income is. I can now have a bird's eye view of my business income

After years of using project management software for both myself and companies I've worked for, I found the right tool for the job for my personal, small business as a marketing coach and online entrepreneur. Until I build a team, I'm using Paymo for myself, and other tools are not always price-sensitive for a solo user. I appreciate that Paymo provides an option to pay for one user until I'm ready to grow. A particular feature I was looking for was the option to view all projects on a single Kanban board. In the rare case that I found this option, it was a significant upgrade to acquire. But Paymo offers this and it's super easy to use! Other features I love: - Time-tracking/timesheet: Visual representation of where my time goes. I use the in app timer every day. - Flexible viewing options: I can easily switch between list, table, board, and gantt views, with easy to use filters that allow me to see exactly what I want. No custom reports or views need created - which can be time-consuming and inflexible (enterprise tools). - Note: The user experience of the Gantt chart was also what I was looking for. It is drag and drop and allows you to adjust your timeline from within the view. - There's so much to love about Paymo! And that is saying a lot coming from someone who has researched and used as many tools as I have - including enterprise solution, Workfront. It’s definitely worth giving a try.

- I would like to be able to invite users as reviewers to my account. Right now, if I want a coaching client to be able to view tasks in Paymo, I have to add them as a new, paid user. - The name! Whenever I tell people about Paymo they assume I'm talking about a financial app, not a project management tool. I would hate for this to hinder such a wonderful tool in the marketplace! - I would like to receive in-app reminders about work that is due. I have Paymo synced to my calendar and I receive email reminders, but it would be better for me if the app sent push notifications.

Paymo is so easy to use, that I actually use it! This has boosted my productivity greatly. It is easy to add work, view work, track work, track time, and more. Paymo has a timer feature that is also super intuitive when used via the mobile app and that I use every day. I love to use the timesheet for a visual representation of where my time has gone. What doesn't get measured, doesn't get improved! Also, even though I'm currently a solo operation, I have a lot of projects, and I need to be able to see a global view of my work. A lot of tools I've tried do not have this option, and if they do, it's an upgrade that is cost-prohibitive. Not only can I see all of my work at a time, but using a dropdown menu, I can easily switch between different views: list, table, board (kanban). Using Paymo allows me to stay on the work required to grow my business.

I like that it has automatic time tracking available as well as the stopwatch tool. The other features are pretty robust - project and task management, time reports, invoicing, clients, etc. The pricing is reasonable, although it appears that I'm on an old pricing plan and that it's a bit higher now for the management features without invoicing. My plan gives me one invoice per month at no additional charge.

The automatic time tracking app isn't super-accurate, but it does help to have it. On pricing I wish there was an option of getting up to, say, five invoices for an additional $5 or so rather than having to jump to $10 for unlimited, which I don't need. It's still a pretty reasonable price, though.

Time saving thanks to time tracking; easy invoicing; easy to calculate time/pay from time reports even if you don't have invoicing capability.

Paymo provides my business the ability to efficiently track time, input project budgeting, and track various pricing rates per client. In addition, I am able to provide professional invoices which are customized with my logo and include a Paypal link. All these features and more are available at ta minimal cost which is attractive for a small business owner.

The only complaint I have is that the project notes cannot be transferred to the invoice.

To have the option of time sheets as well as a timer has been extremely resourceful. Also, I am thrilled to be able to link my Paypal account to my invoices- until this option I was only accepting checks due to the added costs from other merchants.

Paymo helps make sure my estimates and billing are based on actual use of time. I love being able to pull reports for clients with online links so they can see the detail.

I would love to see Paymo send me reminders every hour when it's not tracking, because usually I've forgotten to track my work.

I feel more confident in my estimates and my pricing because I know I am tracking my time and billing with solid backup of how I spend the time.

Paymo has been on my radar for a while, but I've only been actively using it in the last 2 months. During that time, I've had quite a few questions on how to set up my projects, especially with regards to offering discounted rates to my nonprofit clients; each time, the Paymo team has been exceptional both in the speed of their response and in their assistance. If you're looking for a supportive, engaged group, then this is it.

Currently you can't set rates by Clients, but only by User/Employee, Your Company, or a Project rate; this is problematic if you do the same type of work with multiple clients, but charge them based on their type of business or a scaled budget. I've suggested that they look into adding a Client rate or a way to have a standing discount for certain projects. They seemed to take the suggestions well and I wouldn't be surprised if they figure out something even better.

My business provides coaching and tutoring services to those new in Marketing and Leadership roles, mainly within the nonprofit arts/culture and tourism industries. My projects always vary by client-need, as do some of my rates. My workday frequently hops from one project to another as clients respond/need help; Paymo is helping me to track things, especially the quick '2 min during my break' projects between longer project sessions.