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Kissflow
Streamlined Workflow Automation
4.3
(533)
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Kissflow Reviews & Product Details

Kissflow Overview
What is Kissflow?

Kissflow is known for being the first Unified Digital Workplace Platform that allows you to manage all of your work in a single place. The platform is designed to help all business users discover, create, modify, and use business applications, with each app guaranteed to be easy to use, accessible, and user-friendly. The focus is to offer something for non-technical people, ensuring that no coding or complex mapping is required.

Company OrangeScape Technologies
Year founded 2004
Company size 201-500 employees
Headquarters Chennai, Tamil Nadu, India
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Crevio
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$29.00/month
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Ask Questions about Kissflow
What Kissflow is best for?
How does Kissflow compare to Nintex Process Platform?
What are the pros and cons of Kissflow?
Kissflow Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Kissflow Features
API Access
Analytics and Reporting
Audit Trail
Business Rules Management
Case Management
Cloud-Based Deployment
Collaboration Tools
Compliance management
Customer Support
Customizable Dashboards
Data Import/Export
Document Management
Drag and Drop Interface
Forms Management
Integration Capabilities
KPI Monitoring
Mobile Access
Notifications and Alerts
On-premise Deployment
Performance Metrics
Process Mapping
Process Modeling
Process Simulation
Real-Time Monitoring
Role-Based Permissions
Task Management
Third-party Integrations
User Access Controls
Version Control
Workflow Automation
Kissflow Media
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Kissflow Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: December 29, 2024
Kissflow Logo
533 Kissflow Reviews
4.3 out of 5
Small Business (50 or fewer emp.)
Nov 26, 2019
 Source
Overall Rating:
4.5
Ejaz H. avatar
Ejaz H.
Business Services & Compliance Manager (Finance & Operations)
Share
"It is a wonderful platform, very simple with liberty of flexibility. "
What do you like best about Kissflow?

The best part is the simplification. We can create the flow of our own choice with multiple controls and options.

What do you dislike about Kissflow?

So far there is nothing to dislike, but aiming to see more features in the system.

What problems is Kissflow solving and how is that benefiting you?

We are getting benefits on the following. 1-paperless environment 2-go green without printing documents 3-workflow gives us the control to meet our procurement and documentation compliances 4-it has on the go facilities, we can use it anywhere anytime

Mid Market (51-1000 emp.)
Nov 26, 2019
 Source
Overall Rating:
4.5
Mark G. avatar
Mark G.
Safety And Maintenance Manager
Share
"Streamlined our purchase order system"
What do you like best about Kissflow?

We adopted the use of KiSSFLOW to streamline our purchase order system. It has sped up our purchasing procedures and kept everyone advised and decreased the payment to our vendors.

What do you dislike about Kissflow?

More than anything for me, it took a while to feel comfortable with the program. Now I am processing our invoices faster and keeping our vendors happy.

What problems is Kissflow solving and how is that benefiting you?

KiSSFLOW has improved visibility of our purchasing system.

Mid Market (51-1000 emp.)
Nov 26, 2019
 Source
Overall Rating:
4.5
VF
Vicente F.
Quality And Custumer Service Manager
Share
"Amazing BMP software "
What do you like best about Kissflow?

UI and easy the easy way to desing workflows and forms.

What do you dislike about Kissflow?

I can reduce the number of licences in units, I have to select in tens

What problems is Kissflow solving and how is that benefiting you?

In Vacations Requests we used to filled in a paper and it needs to be signed. then we use Kissflow and we increase productivity because users and aprovers can do this by using their smartphones

Enterprise (> 1000 emp.)
Nov 26, 2019
 Source
Overall Rating:
4.5
AA
Azeem A.
It Technical Lead
Share
"Workflows made easy"
What do you like best about Kissflow?

A new user for KissFlow moving from SharePoint 2013. I like the simplicity of designing apps and creating workflows. Web-based interface is easy to use and a normal non-tech user can design workflows with minimal training. Another characteristic is integration with Azure AD. Since most organizations nowadays are using Office365 and integration directly with Azure AD helps companies use same identities with KissFlow which makes end-user experience better.

What do you dislike about Kissflow?

Since we are moving from SharePoint, most of our old workflows are based on tables and you have to create a separate report to view the data as table. It would be nice to have a default table report when an app is created.

What problems is Kissflow solving and how is that benefiting you?

Giving power to user to create their own workflows Email notifications to managers for approvals

Mid Market (51-1000 emp.)
Nov 26, 2019
 Source
Overall Rating:
4.5
Makenna H. avatar
Makenna H.
Office Manager
Share
"Changing to Kissflow "
What do you like best about Kissflow?

Kissflow is a great program to apply to your companies growing process. Great way to have all information in one place from HR to Warehouse/office issues. The possibilities are endless with this programming

What do you dislike about Kissflow?

Due to kissflow having so many different options it would be nice to have more help and walk through options to ensure you are using this program to its potential for the cost.

What problems is Kissflow solving and how is that benefiting you?

Our company mainly uses this program to have all employee errors recorded and avilable for upper management to address the issues

Enterprise (> 1000 emp.)
Nov 26, 2019
 Source
Overall Rating:
4.5
AB
Anett B.
Kissflow
Share
"Kissflow - the software I am using as a recruitment coordinator for 3 months now."
What do you like best about Kissflow?

it is transparent and user friendly, I like to use it a lot, the best tracker software I used so far. It really easy to find what I am looking for and allows me to save the candidates' contact details so I don't have to search in my e-mails. It is available even from home, from my laptop as well. Recently new fields appeared and hopefully it will make our live easier, to leave more relevant comments about why are we out of the SLA. No one really complained about it, at least not as much about other softwares I used in the past! Keep it up. Easy to keep track of the KPIs.

What do you dislike about Kissflow?

too many fields. The dates, and am/pm options are jumping sometimes. but I haven't really find downsides of using it. Sometimes it gets a bit slow, but maybe the problem is on our side. For first sight, it is not as easy to find what I find where, but it only takes a few days to get used to it. I know that the system is not that "clever", e.g. if I click on a wrong button, it can delete the history of 10 000 candidates. And I had to ask for permission to able to edit my closed requests.

What problems is Kissflow solving and how is that benefiting you?

Recruitment solution, interview scheduling, keeping track of candidates' appointments. Easy to follow up with the candidates, and with the process.

Mid Market (51-1000 emp.)
Nov 26, 2019
 Source
Overall Rating:
4.5
VA
Vinicius A.
Innovation Manager
Share
"Best Workflow Tool on The Maarket"
What do you like best about Kissflow?

We are using Kissflow for a year and its BPM possibilities are great. We can model complex process in minutes.

What do you dislike about Kissflow?

The biggest complain with kissflow is managing its database. I believe it could be better.

What problems is Kissflow solving and how is that benefiting you?

We are solving a lot of interface problems (between different areas of the company) with kissflow.

Small Business (50 or fewer emp.)
Nov 26, 2019
 Source
Overall Rating:
4.5
Badr H. avatar
Badr H.
Resin Factory Manager
Share
"We achieved the goal of documentation "
What do you like best about Kissflow?

We controlled our materials balance from purchasing until selling it. And we are monitoring our production process by kissflow — evaluation of employees. QC document

What do you dislike about Kissflow?

They have to come like an ERP system by adding an accounting process plus they have to have a draft template

What problems is Kissflow solving and how is that benefiting you?

All of our information is up to date

Mid Market (51-1000 emp.)
Nov 26, 2019
 Source
Overall Rating:
4.5
CM
Curtis M.
Network Specialist
Share
"Network Specialist"
What do you like best about Kissflow?

I like Kissflow for many reasons - the cloud based approach, how the design process make sense, how you can import and export data with little effort. We utilize Kissflow everyday and it easy to get users trained.

What do you dislike about Kissflow?

We haven't migrated to the newer version but I am looking forward to the enhancements.

What problems is Kissflow solving and how is that benefiting you?

I would say keeping better processes and not losing track of the forms (Nudging and Reminders help) We have several HR, IT, and Business Office forms. Kissflow has helped refine some of our old processes and sped them up.

Mid Market (51-1000 emp.)
Nov 26, 2019
 Source
Overall Rating:
4.5
MB
Mark P B.
Technology Applications Manager
Share
"Solid process and workflow tool to pilot ideas or act as an alternative/interim solution"
What do you like best about Kissflow?

Definitely the flexibility and the cost. Additional integration or hooks available

What do you dislike about Kissflow?

Reporting capabilities and distribution of the data.

What problems is Kissflow solving and how is that benefiting you?

Purchase Orders, Employee Change Requests (HR and IT) and Capital Projects

Mid Market (51-1000 emp.)
Nov 11, 2019
 Source
Overall Rating:
4.5
Akash G. avatar
Akash G.
Relationship Officer
Share
"Easy to manage business process"
What do you like best about Kissflow?

One of the best part is no need to do coding and very easy to use interface of kissflow BPM It's reduce companies efforts in business process management It's not only for large businesses, small business also can use and manage process In one sentence kissflow is value for money

What do you dislike about Kissflow?

It's good but some help documents are missed so you might feel little bit struggle We have to update master list manually

What problems is Kissflow solving and how is that benefiting you?

As a RO We are managing operational processes and making it's easy for business We saves time and paper work both

Mid Market (51-1000 emp.)
Oct 29, 2019
 Source
Overall Rating:
4.5
SL
Sandra L.
Sandra Lopez
Share
"Great tool to simplify processes"
What do you like best about Kissflow?

To order to make it easier to follow up and evaluate, KissFlow simplifies complex processes. It has a rich field, but I particularly like public forms and email notifications.

What do you dislike about Kissflow?

I don't like the system of account management. How many super administrators with equal system access can have one account and how you can separate users by process. Another thing is also that, without losing any information, I can not pass one process to another account.

What problems is Kissflow solving and how is that benefiting you?

It helps us take disciplinary action against an employee who violated policies, receive customer complaints, field staff and also assists in data reconciliation.

Enterprise (> 1000 emp.)
Oct 16, 2019
 Source
Overall Rating:
4.5
SL
Suicheng L.
Program Manager
Share
"Great product and I love it"
What do you like best about Kissflow?

The product is very easy to use and install. I like the way how user experience is built.

What do you dislike about Kissflow?

Cost may be a little bit higher than I expect.

What problems is Kissflow solving and how is that benefiting you?

Use it to model the business processes of my department. It saves time and cost to implement and automate such processes.

Mid Market (51-1000 emp.)
Oct 04, 2019
 Source
Overall Rating:
4.5
Marina S. avatar
Marina S.
Information Technology Specialist
Share
"Great Workflows with KissFlow"
What do you like best about Kissflow?

It is extremely simple to create types and workflows. Also, accessing to KissFlow is very simple, as all you need to do is login to your email. In general, I think KissFlow does a nice work with components for routing. It is not only a workflow software that can also be used as a CRM, but also a full electronic attendant to take full charge of the business to give us the ultimate outcome.

What do you dislike about Kissflow?

KissFlow is endorsed, but the information in the job setting is more relevant to sensory learners, not graphic. So, if you are an auditor, you may have some difficulties to learn how to use this program.

What problems is Kissflow solving and how is that benefiting you?

My entire organization uses KissFlow. We use it for formats, letters, and papers from any address, as it’s organized by administrators. Before Kissflow, we were unaware of how our company’s issues could be addressed. Fortunately, that's exactly what we got when we implemented this tool. It allows us to be particularly as we can just tap on the pop-up rank in a specific workflow to figure out any solution we may need to use at a specific moment.

Mid Market (51-1000 emp.)
Sep 24, 2019
 Source
Overall Rating:
4.5
Catherine M. avatar
Catherine M.
Casting Director
Share
"Kissflow is WONDERFUL"
What do you like best about Kissflow?

Kissflow has really streamlined our accounts payable process. We are able to have higher ups see what we're buying so they can approve or deny. It has also allowed us to analyze employee spending via reimbursements and company cards in a detailed way that has enabled us to cut costs. Also, we have asked that everyone puts a detailed amount of information on every submission so there isn't any more back and forth when trying to find information for accounting.

What do you dislike about Kissflow?

On occasion, when there is an issue with Kissflow, the app team doesn't respond fast enough to the issue. Also, they weirdly have you call them to talk it through when, in my experience, giving directions over the chat has worked perfectly fine.

What problems is Kissflow solving and how is that benefiting you?

Before Kissflow, we were constantly emailing employees to approve invoices and then sending them to their supervisors for higher approval. Additionally, we were asking for specific details so we were able to book invoices and expenses correctly. In Kissflow, everything is within the PR submission. And if there are any issues, we can push it back to the submitter to get more info. The other big perk is that a number of expenses are directly attributed to customers and we can note that very easily in Kissflow submissions.

Enterprise (> 1000 emp.)
Sep 16, 2019
 Source
Overall Rating:
4.5
Badmus O. avatar
Badmus O.
Web Developer
Share
"Using KiSSFLOW is very easy"
What do you like best about Kissflow?

KiSSFLOW has so many cool features but I personally enjoy the fact that it allows me to personalize report

What do you dislike about Kissflow?

Through out my whole usage thus far I've not noticed anything wrong with KiSSFLOW.

What problems is Kissflow solving and how is that benefiting you?

Tracking all purchases report is very easy with KiSSFLOW.

Enterprise (> 1000 emp.)
Aug 19, 2019
 Source
Overall Rating:
4.5
Salem E. avatar
Salem E.
Eyg
Share
"Best app for submission, tracking and approving of request."
What do you like best about Kissflow?

Searching for an app that you could use for Business Process Management (BPM) and Workflow Automation tool, Kissflow comes to play.

What do you dislike about Kissflow?

App keeps crashing, performance is often times slow

What problems is Kissflow solving and how is that benefiting you?

I have used this app to create new items for my work also done approvals and rejections, check the progress of your items.

Enterprise (> 1000 emp.)
Aug 12, 2019
 Source
Overall Rating:
4.5
Silas O. avatar
Silas O.
Computer Programmer
Share
"KiSSFLOW is a very reliable application "
What do you like best about Kissflow?

KiSSFLOW is an application that I use without much stress. KiSSFLOW workflow is very flexible and reports are amazingly easy to customize. It also allows personalized reports.

What do you dislike about Kissflow?

KiSSFLOW really need to work on their performance stability if they hope for future clients. The mobile version also need some work done as well.

What problems is Kissflow solving and how is that benefiting you?

With KiSSFLOW I've been able to track down all my purchase request with ease.

Enterprise (> 1000 emp.)
Aug 11, 2019
 Source
Overall Rating:
4.5
Tunde T. avatar
Tunde T.
Freelance Graphic Designer
Share
"Its been good but need improvement "
What do you like best about Kissflow?

Kissflow is better because of it reminds of unfinished work which is a plus for stressed out workers and its simplicity in processing manual intervention automatically is second to none

What do you dislike about Kissflow?

I don't like it when the form design am using just changes which interrupt with what am doing, and system gets really slow when working

What problems is Kissflow solving and how is that benefiting you?

I was able to simplify work with Kissflow

Mid Market (51-1000 emp.)
Apr 26, 2019
 Source
Overall Rating:
4.5
Henry B. avatar
Henry B.
Sales Representative
Share
"Integration and automation for your tasks"
What do you like best about Kissflow?

Kissflow has many different tasks divided into applications and integrations. You can review all the available applications and install only the ones you want to use. Depending on your business you may need more applications for human resources, others will need more for sales, others to insert data ... The good thing about this software is that you can select the ones you need the most and install them with a click. Mainly we use it for sales and we have selected several applications that help us to insert data faster and so that we can better manage new product campaigns. The program informs you of the objectives and tasks that you have pending. Receiving those notices helps not to have to write down everything that you have left to do, since the program notifies you if there is something that you have not yet finished. You can divide the work and better manage the collaboration, since you can add users and put them into the areas you want and divide each worker through the available roles.

What do you dislike about Kissflow?

The mobile application is not as well optimized as the web version. When you want to review the tasks or insert data takes much more time and it is better to wait until you can connect to the computer, since a lot of time is lost through the mobile application. They should work on a better optimization that allows entering data and checking tasks more easily.

What problems is Kissflow solving and how is that benefiting you?

Working through the modules and applications provided by Kissflow is much easier. We have installed several applications that have allowed us to take better control of our sales, advertise more efficiently and introduce new users within the system. The performance reports that we obtain through Kissflow have also allowed us to better analyze how we have developed our work, if there has been any failure during the process or if we must make some change in any of the sales modules so that our profitability is better. Tasks such as review or insertion of emails or calls now we review and manage automatically, we do not waste time doing tasks related to this type of communication, since with Kissflow we can manage them better.