Constant Contact Reviews & Product Details

Designing a campaign in Constant Contact is so easy. I love how they have the building blocks to the side and pre-made templates.

Sending large batches of emails sometimes can result in emails getting blocked or bounced.

Constant Contact is great for communicating with our audience

Easy to create templates and reuse for consistency, list segmentation, and integration capabilities.

I wish I could move multiple objects at a time when creating campaign? And I'd love to see anchor links and accordions added as options.

Our company's communications are much improved. We already have better engagement. It has allowed better brand consistency as well.

Constant Contact has great features that make communicating with a lot of people all at once very easy. The email campaigns are easy to setup and scheduling social media posts makes social media management a snap!

Constant Contact is consistently buggy on Safari, so I have to use Chrome (not my default browser) every time I want to send an email or social post. This isn't a huge deal but it's annoying.

Constant Contact is a one stop shop for communication directors like me. I love that I can cater to our older audience through email and our younger audience through social media all in one place.

Easy to customize templates and manage contacts.

I like everything about Constant Contact.

I am able to reach past ticket buyers to tell them about upcoming shows.

I love the mass sending of emails. Saves so much time.

The fact that it is harder to send a single email personalized.

Time Time. Time!

It is easy to track your results with the analytics function. It's a user-friendly interface and it doesn't take long to accomplish what you need to do.

I have to pay more to take advantage of all of the features.

It makes it easy to communicate with my audiences in a compliant way and additional tools like surveys are included with the tool.

Very easy to use and store information. I am a new user. When questions arise, I can easily find them without much effort.

I do not have any downsides to report. Since becoming a new user a little over a year ago, i found it easy to navigate.

One stop to reach my audience.

We've used Contact Contact for 15+ years now, and they've come a long way. It wasn't very great back in the day, but I'd definitely recommend them now. The platform is easy to use. There are a lot of ways you can create your templates, track analytics, and more.

There isn't anything I dislike about it at present.

We are able to communicate with the people of our congregation weekly, and we have good open rates.

Easy to navigate, and build the communication to send later with the scheduling feature. The ability to post the same content across multiple platforms is a huge plus as well.

No issues thus far, but if I had to pick one negative I would say I wish there were more cross-app functionality, or a way to log in/authorize CC to post on all the social media sites and platforms we use.

Saves time with the cross posting feature, which also ensures the same message is delivered across several platforms. This allows for more productivity, and broader reach.

I was able to link all my social accounts together so I was able to post regularly to grow my business. They made it super easy and even met with me to help me figure out the process.

At first it was not intuitive. I feel like what I know how to do, I can do well, but there is much to the process I don't understand. I need a few more coaching sessions to figure it out.

I wanted to post across multiple accounts quickly and easily. Constant Contact allowed me to not only post, but to schedule posts so that I could engage audiences in social media areas I never really personally frequent.

Being able to manage social media and email in the same place.

I'd like it if I didn't have to keep signing in. It is annoying when the site times out. I would like to be able to leave it open all day.

We needed an email marketing service that would allow us to send emails to our lists, and that also allowed for social media mangement.

Constant Contact has revolutionized our email communication at Berean Homeschool at Front Range Christian School. I can create special email groups for specific content.

I have not found many downsides. I use the website and the app for different kinds of emails and have had success with both. On one device, there was a small glitch where spaces were removed and I had to retype, but that only happened once and was rectified.

Constant Contact makes it possible to email different groups of people with specific content. This aspect s very helpful, since we have people in our Enrichment Day, our Umbrella school, our Chess Club, and our Homeschool Encouragement Evenings, and they are not the same people.

I am not a visually creative person, in the least. But I am part of a marketing team, therefore, in charge of building the occasional campaign. Constant Contact makes all aspects of building campaigns so easy. The error messages are clear and concise, the templates to choose from are great, and even I am able to manipulate the features enough to impress my team. Know I look forward to building these rather than dreading the task.

That on the occasion we get a spam report, I can's see who that account is to remove them from our recipient list. We keep an internal unsub list and would like to keep it as concise as possible. I understand this is probably a privacy issue.

Analytics, easy to pull and understand. was a difficult to use function on mailchimp. Also gives a helping hand on keeping our unsub list up to date so we do not accidentally email people we should not.

Very helpful and always willing to make things better

I can not see how I would need Constant contact to change.

I needed help transferring over my SMS contacts

Constant contact has come along way since I first started using this service I like that they have landing pages and you can use them for surveys and just to be able to keep all of your contacts in one place and also be creative with how you send your emails and they integrate well with other systems.

I don't dislike anything about Constant Contact. I like the services that I receive and plus I also like that is not too expensive.

Helping me keep all my contacts in one place and being able to access them when I am ready to reach them and services. It also let me know who's receiving the emails, click rate, and bounce backs.

I have been using Constant Contact for 20 years. I use it for all my e-blasts and have even had a custom template developed.

Occasionally an email provider either "blocks" constant contact, or its reporting feature.

Constant Contact helps me reach my customer base - which is geographically large - without always having "boots on the ground" or travelling salespeople.

The flexibility of creating marketing campaigns, scheduling them ahead of time, choose the type of clients we want to send the campaign to. Also, knowing how many clients opened the campaign.

Nothing really to dislike, I wish we had additional templates available, which would make it easier to create.

No bounce back emails, tracking of how many emails got opened and successfully delivered.

Constant Contact is easy to use. Setting up groups, adding contacts, sending out emails is easy.

Wanting to delete an entire contact list to start over 'clean' - i don't think there is a way to do that.

Mass emails handle by one source.

I can quickly produce attractive emails based on their templates and other layout options. I have no email design training and could figure it out myself.

There are a few design capabilities it doesn't have, like stretching a photo, but it's still a great product.

I use Constant Contact to reach out to all supporters. I work for a non-profit, and many recipients click on the links provided to donate!

Most helpful is the ease of use and the ability to upload our pictures to create content relevant to our business and needs. We have not found another company that makes it easier for us to connect with customers.

Downside... it's hard to say. Quality pictures cost. Preloaded beach/tropical content would be helpful. Another suggestion would be to have preloaded content designed with hotel/resorts.

They are helping us connect with your guests in hopes of them returning to use without having to pay commissions. It also allows us to post to multiple social media sites at once.