CaptivateIQ Pricing Overview

We needed a robust commission calculation tool that could integrate with our CRM and keep up with our frequent commission plan changes and CaptivateIQ is able to do just that. The onboarding experience was great, ongoing support is great, and I truly feel like CaptivateIQ is a valued member of our commissions team and invested in our success. They're always open to user feedback and continue to roll out new features, improving the overall commission processing experience. Reps and management now have the latest commission data readily available and can focus on higher value add activities.

With power and flexibility comes some complexity. Getting to know the backend of the platform took a bit of time, but if you're used to Excel and it's formulas the layout and tools are pretty intuitive.

Automation, integration, accuracy, transparency, insight.

I like that captivate IQ incentivizes leadership and people teams to create a space where boots-on-the-ground employees can provide feedback and critical input to better a company's culture and methodologies.

I haven't necessarily found something I "dislike"; I think it'd be helpful if there were ways to gamify or incentivize leaders to do more to bring more captivate IQ surveys out to their employees (i.e., provide stats from captivate IQ surveys of a really well-run or high rated company in terms of culture, and what sort of results their employees shared so that others can follow-suite or be inspired)

We were able to solve culture questions at my last company, as well as share how we thought sales processes and leadership could improve. It also gave us a safe space to feel we could share some of the water-cooler/after-hours talks that our team was going on about anyways but didn't feel we had an adequate space to provide it in a more formal/culture-changing setting.

I love how simple and easy it is to navigate the UI as you're looking to find answers about your payouts. I previously used Xactly at my former companies and CaptivateIQ is WAY better. I was always suspicious about my payouts in the past, but since we've started using CaptivateIQ, I'm able to clearly find what I'm looking for and feel confident that my commission is correct.

There's not a whole lot that I dislike about the platform. The only feedback I provided was that I wish there was a way to read about your payout in more "plain text", rather than having to dig through different tables of data.

Every month when I get paid, I like to go in and audit the different deals that closed, as well as review the team's attainment for the month. This helps me to ensure I'm getting paid the right amount, which is the biggest benefit of all!

CaptivateIQ is able to quickly calculate commission calc instead of calculating in big, complex excel file. CIQ is also able to integrate with sfdc for the sales data. Also having the commission info feed over to ASC 606 calculations is a big plus. Statements are super easy for people to access.

The software is super dynamic and it may be hard to track when changes are manually made. When commission recalculations are made, it isn't super straightforward on the account statements what the difference is.

The commission file we originally used was in a complex excel file that took time to load and sometimes crashed. The same issue was for calculating ASC 606 expenses in excel - took a while to load and would sometimes crash. This isn't the case in CIQ. The amounts are easily accessible to those who need it and is much faster.

Platform usability and interface are far superior and easier to manage than similar solutions I have used in the past. The ability to also ensure that all questions and responses from the team are consolidated, allows for a far smoother dispute resolution process.

No real dislikes. All information is available and the ability to log questions directly from the portal is also a nice touch. While not a criticism of the platform, extending capabilities and adding additional 'value-add' functionality is something that would be welcomed.

A consolidated view of all commissions and the ability to easily raise questions from a single place.

CaptivateIQ is a functional commissions tool that helps our team save time by providing real-time calculations and API integrations with CRM software.

CapitvateIQ has a slight learning curve for new users.

We've discovered time-saving and cost-saving benefits from CaptivateIQ. The real-time calculations are most beneficial for our team.

User-friendly interface: CaptivateIQ has an intuitive and easy-to-use interface that simplifies the compensation management process which saves time and effort while reducing the likelihood of errors. Automation features: CaptivateIQ automates many compensation management tasks, such as calculating commissions and payouts for my team. Transparent and fair compensation: With CaptivateIQ, you can establish transparent and fair compensation plans that align with your company's values and goals.

I would like to see more customization of dashboards within the platform and export functionality. Not sure if this is an actual limitation of the platform or if my company has just not utilized this functionality for its users.

CaptivateIQ simplifies calculating and paying commissions by automating commission calculations based on my partner team's performance. It also helps to create and manage commission plans, track commissions in realtime, and generate reports to help you understand how much each rep is being paid. Sales performance management: CaptivateIQ helps to provide insights into my team's performance, including metrics like revenue generated and deals closed. It also helps to identify top performers, track sales performance over time, and provide coaching and feedback to individual team members.

Having such a clear and concise view of my compensation. The breakdowns by line item, % of quota, $ amount associated with each metric, etc. It's just fancy enough without having too many frills to overcomplicate what this is - a way to easily understand how much you're being paid.

There's not much to dislike about CaptivateIQ. At times it feels as if you can tell there will be later iterations of the platform - be it UI, UX, etc. - because the look and feel can seem a bit rudimentary. But then you remember what this solution does for you which is making your compensation easy to understand and view and you almost don't want those later iterations.

Better visibility into how I'm getting paid: what each of my metrics are worth, % of quota attained without having to calculate it manually, and the associated dollar amounts. I no longer have to ask my manager what my compensation for the month is - and I assume they enjoy no longer having to calculate these things manually or triage requests from the team related to compensation.