BlueJeans Virtual Events Reviews & Product Details
BlueJeans is a cloud-based video conferencing platform that was built to facilitate communication and empower users to collaborate seamlessly on a digital workspace. The app was recently acquired by Verizon, which led to the software offering more advanced features and tools including webinar and virtual event applications in addition to its virtual meeting app. It’s also a pioneering platform that connects desktops, mobile devices, and room systems into one video meeting
| Capabilities |
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|---|---|
| Segment |
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| Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
The features are very useful and provide a lot of ways to interact with participants. The interface is intuitive and it is easy to learn the system.
The system can sometimes have issues and it is difficult to troubleshoot. There isn't much support on the website to help when issues arise.
Scaling trainings and being able to reach a large audience quickly and easily. Our participants don't have to travel to a training site to still get necessary information and have their questions addressed.
The customer support was top notch. We got quick responses from Alphi when service was interrupted, and the demographics report afterward was helpful.
The price was pretty high. While the service was good, it made more business sense to broadcast on a free platform like Facebook Live.
We were able to livestream events and get stats on participation. The events were recorded and easily accessible
I love that BlueJeans makes it easy to copy your link and share it with others. App upgrades happen seamlessly and without trouble for sharing permissions when you relaunch
I hate that when I share my screen I cannot see any of the participants.
Using BlueJeans PrimeTime for large company events
Initially, we really liked that Q&A were well-integrated and aligned with our content.
The Blue Jeans platform has been very unstable for us. We decided in early 2018 to stop using the platform to stream content that is uploaded to the Blue Jeans server because the application dashboard that plays the videos glitched.
We were hosting large-scale, university-wide events on the platform.