Bloomreach Commerce Experience Cloud Reviews & Product Details
Blloomreach is a user-friendly, intuitive and powerful tool for email commerce. It offers a feature-rich selection of easy-to-use tools that combine webhooks and scenarios that lets users connect to any API so they can process data programmatically.
| Capabilities |
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|---|---|
| Segment |
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| Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, On-Premise Linux |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Identifying most searched terms to understand potential business opportunities.
It's hard to do a deep dive into the data. Most options present total site demand generation rather than drilling down to specific category generation.
Understanding what our customer is searching
The ESP element of the platform is great -- segmenting customers and building email campaigns is easy to use and navigate. Super personalised ability within the segmentation area of platform.
limited out of the box reporting, very complex understanding jijna, user friendliness of the reporting is not great. Aggregates & running aggregates is difficult to execute correctly.
the ability to be super granular in building segmentation and forming custom user journeys - being much more personalised in creating automations/campaigns, and targetting the right customer at the correct time.
Reusable elements that are easy to stick in any page
The navigation. It it way too cumbersome to copy paste or newly create elements due to the navigation
Headless website to be used in multiple countries