Ease of use, responsiveness, interface and price. I switched to Benchmark from Constant Contact two years ago and I love it! It is easy to use and intuitive. The price is great for my SMB clients. I also love the reporting.
I love the service but when a list is regected, it is not immediately clear why. Also, I would love to be able to see a separate list with regected emails. One of my clients has a really large list and that would make scrubbing the lists easier.
Simple to use and cost-effective solution for email marketing. I didn't realize how easy and intuitive it would be.
It is easy to use, easy to scale, and reasonably priced. I've used several CRM and mailing platforms. Benchmark Email is a great option if you don't need all the CRM features but want email automation and drip campaigns.
The only issue I have with Gmail is that our mail campaign goes directly to the "Promotions" section. A successful campaign shouldn't happen this way.
I needed a way to send emails to over 200 people, and Benchmark Email can accommodate that with its basic plan! This was a cost-effective solution.
I recently had the pleasure of working with Benchmark, a leading email marketing company, and I must say, they exceeded my expectations in every aspect. As someone who values effective communication and outreach, I found their services to be not just satisfactory, but truly exceptional. User-Friendly Platform: Benchamark email marketing platform is incredibly user-friendly. The intuitive interface makes it easy for both novices and experienced marketers to navigate through the various features seamlessly. Setting up campaigns, designing visually appealing newsletters, and managing subscriber lists have never been more straightforward. Personalization and Targeting: One standout feature of benchmark services is their commitment to personalization. The platform offers robust segmentation and targeting tools, allowing users to tailor their messages to specific demographics. This level of personalization undoubtedly enhances engagement and conversion rates. Automation and Workflow: Automation is a key strength of benchmark. The ability to set up automated workflows for different customer journeys is a game-changer. From welcome emails to cart abandonment reminders, the automation features are versatile and efficient, saving both time and resources. Analytics and Reporting: The detailed analytics and reporting tools provided by Benchmark are invaluable for assessing the performance of email campaigns. Real-time data on open rates, click-through rates, and other crucial metrics enable marketers to make data-driven decisions and continuously optimize their strategies. Customer Support: Customer support is often a make-or-break factor for me when choosing a service provider. benchmark did not disappoint. Their customer support team is responsive, knowledgeable, and always ready to assist. Whether it's a technical issue or a query about best practices, their support team goes the extra mile to ensure client satisfaction. Affordability and Scalability: Despite the high quality of their services, benchmark offers competitive pricing plans suitable for businesses of all sizes. The scalability of their solutions makes it easy for businesses to start small and grow their email marketing efforts as their needs evolve. In conclusion, I wholeheartedly recommend benchmark to anyone in need of a top-notch email marketing solution. Their combination of user-friendly design, powerful features, and excellent customer support sets them apart in a crowded market. If you're serious about optimizing your email marketing campaigns, look no further than benchmark.
not found any loop polls about the company.
Engagement tools designed to help your business guide your customers through the customer journey. Bring customers in with signup forms that automatically fit into any space on your site you want. Automated and triggered follow up tools to stay in touch with your subscribers. Target, Test and Track success.
Benchmark email is the best tool to automate and boost email marketing, in my experience working with this software I must say that the changes we obtained from the beginning was fascinating because you can notice an increase in productivity of our team quite solid, we can automate tasks that allows us to save time and increase efficiency, through benchmark email we have been able to obtain data that allows us to know more about our customers and know what you are looking for to implement campaigns in a timely manner to be efficient. The price of this service is convenient for many, since it is available to anyone, its interface is distinguished by its complete innovation, has a wide variety of templates, benchmark email is a good service.
Sometimes I feel limited when customizing campaign templates because there are segments in the template design in which I cannot add colors, letters or designs, which sometimes frustrates me so that the designs are the way I want them to be, this is something that needs to be improved, among other negative characteristics I have to emphasize that I have nothing else to mention since the effectiveness of this service is impressive.
Benchmark email has given us the ability to improve and produce more effective in each of our mail campaigns, because we can draw strong strategies that allow us to please our customers, increase our sales and increase the number of new customers who come to our company, in terms of satisfaction I must say that I am proud of the achievements I have made with the benchmark email platform.
Benchmark is a tool for managing mass emailing. It is great for marketing or for staying in touch with large groups of people via email. The tool makes it relatively easy to create nice looking HTML-based emails. And the tools for managing various mailing lists are quite nice.
The pricing plans are a bit complex, and I frequently find myself bumping up against the ceiling of my current plan. I can't justify going to the next plan up, so I have to pare something back. The learning curve was a little steep, but, once I got the hang of it, I was OK. I doubt Benchmark could do anything about this, but the fact that I have to maintain two copies of a mailing list, one in Benchmark and one in my CRM, is worrisome. What if they get out of synch (and they do frequently)? But there are tools for importing .csv files, so that's how I keep things in synch.
We have several mailing lists we use to communicate with large groups of people. Benchmark allows us to maintain our lists (although it isn't integrated with our CRM), design nice emails, and get them sent out. It tracks bounces and returns nicely and lets us get a good sense of which emails are most effective. It even has an A/B test for the email subject line that has yielded some surprising insights for us about what works and what doesn't.
Preparing newsletters is very easy with a user-friendly GUI. It also allows you to save the draft and continue at any other time, and you can always use previous newsletters as templates, which saves a lot of time.
The creation of lists could be improved. Sometimes, particularly when using spreadsheets, you must double-check to ensure the system has processed all the names.
We needed an affordable and flexible system to compose and deliver a newsletter to customers and teams potentially interested in our products. We tried several and Benchmark Email was the best meeting our needs.
I really like how benchmark really stepped up their game by offering a free plan for life which really works for a small company like ours. We have up to 2000 contacts a month with advanced features. One thing that really stands out is that benchmark offers free surveys which not other competing services offer. the template design ux interface is very smooth and easy to drag and drop necessary contents into the campaign. It is also very easy to incorporate social sharing on top social media accounts such as Facebook and Twitter. I like how there is a video integration but it tends to lag on the loading time.
Their customer service phone line is very limited and most of the time you cannot reach them for support. I also do not like how we cannot track the social media and sales for conversion rates. I like how there is a video integration but it tends to lag on the loading time.
Benchmark has provided the best entry level opportunities for small businesses like ours. Some of the benefits we have realized is that there is a good balance of pricing, flexbility in template design and post analytics.
Easy to use, with good customer service and good price points. Easy campaign statistics.
I have been told by some people who receive emails that they have been going to their spam folder.
We are using this for clients to maintain relationships via email marketing.