Agility CMS is the first Content Management System that combines editor-friendly website management tools with the flexibility and scalability of an API-first architecture. This allows the software to build customer-centric digital experiences for its users. They offer a unique approach to Content Components and Page Management that is designed to help boost customer experiences and deliver a distinct competitive edge.
Capabilities |
|
---|---|
Segment |
|
Deployment | Cloud / SaaS / Web-Based |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
Accessibility and cross functionalities between content and presentation.
Performance and lack of growth functionalities.
Digital asset are being managed efficiently. Proactively marketing high-quality content while efficiently managing time and process.
The features are well-stacked; we had no issues integrating into our backend and creating a seamless experience for our marketing team to create and preview on the fly.
Their support team was prompt with answering questions, but I felt that the documentation was not as robust as it could have been.
We have set up a dynamic environment for our marketing team to spin up campaigns and events with ease; we were able to completely customize their dashboard and interface as they needed, and they make use of the copious analytics Agility provides.
How we could integrated content with our shopping cart and POS system
The back end is very complicated and can be somewhat cumbersome for end users
We have driven significant change to our ability to sell somewhat complex products, deals or packages
We inherited Agility through an acquisition. It was easy to pick up and manage out of the box.
If I was to make one suggestion it would be to include a directory component.
Our editors are able to update and maintain their own website saving the IT dept. time and money.
Publishing is quick, and the user interface is friendly for folks who are not technical. You can drag and drop components and there is validation when things don't work.
It can be difficult to manage assets, it's helpful that they're hosted within Agility but a bit messy if you have tons of files.
We are able to frequently and easily update content without the use of a developer or requiring a release
Customer support and senior technical engineers are very accessible
Legacy .NET platform, no prebuilt modules or integrations
Enterprise websites with complex ecommerce or brand challenges
It manages many needs when you need to manage your online platforms including point of sales
It is super expensive compared to competitive alternates.
Website publishing and CRM features.
Fortunately, I have a great team of developers who have modified the user experience and other end-user processes to streamline the CMS. We have custom-developed webpage modules, internal team processes and documentation to help support end-users in their day-to-day work.
Our particular product setup has occasional roadblocks and hitches that require higher-level web developers to step in and conduct their investigation. As a product user of Agility, it is difficult to determine whether these issues can be attributed to the CMS alone. It is often described as in combination with server issues, CDN issues, caching issues, or any combination of those above. Our bi-hourly website rebuild cycle hinders our ability to publish web updates with precision timing. In particular to our situation, our website modules are all unique and a manner that requires practice and familiarization to understand how they function and what output it creates in staging.
Agility CMS is allowing us to host a website that contains, organizes and regularly updates a vast amount of information for the public. In addition, we can maintain SEO best practices through Google Tag Manager and Google Analytics integration.
The Agility software has made it somewhat easier to make changes across the board. The shared content helps take away some of the pain points when updating content. The dashboard is easy to use and easy to find things. A basic user could make updates with ease.
There are some tasks that are still non-existent or in their infancy. A media item cannot be updated unless the new item has the exact same name. Exporting of any content for translation purposes is very basic. The rich text editor could be better. The transition between languages for some items is clunky.
Able to make changes quicker and more streamlined.
This CMS seems fairly flexible, with the ability to add add any field you need, and integrate cloud media galleries, which is useful to pull in our multimedia elements. The approvals system makes it easy for us to set up a process of content creation, editing and publishing. The formatting is easy to use, and graphics, once templated, look great.
There are a lot of things that are not automatic where you would expect them to be. I mostly use this CMS to maintain a consumer-facing events calendar and we are still working out bugs three weeks in. Currently, our multiday events must have a box checked that they are reoccurring, even if multiple days are selected for the event. There are a lot of illogical redundancies like that within this CMS. You'd also think a newer system like this would have a better AI to help you catch issues, like a URL that doesn't match the title, or if you leave a field blank on accident. Where's Clippy when you need him?
We just switched to using this CMS for our entire consumer website, to give it an updated look, as well as to move past our old dinosaur of a platform. I used to have to chisel away at our HTML on pages to make things look uniform, but this CMS at least does a great job with that.