Provide Support Live Chat vs Tidio

Take a look at how Provide Support Live Chat and Tidio stack up against each other across pricing, features, and support using feedback from real users like yourself. Provide Support Live Chat scores 4.4 out of 5 from 16 reviews, while Tidio has been rated 4.7 out of 5 from 1413 reviews.
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Provide Support Live Chat Logo

Provide Support Live Chat

4.4
(16)
Tidio Logo

Tidio

4.7
(1,413)
At a Glance
Provide Support Live Chat Logo
Provide Support Live Chat
Starting at:
$15.00/month
Tidio Logo
Tidio
Starting at:
$19.00/month
Overview
Provide Support Live Chat Logo
Provide Support Live Chat
Provide Support is a hybrid live chat and real-time website visitor monitoring platform for support teams. The solution lets organizations manage chat invitations, push pages, call transfers, canned answers, and more. Key features include customization and branding, native operator consoles, spel... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Provide Support Live Chat
View 5 images
Provide Support Live Chat Screenshots
Tidio Logo
Tidio
Tidio Chat is a cloud-based live chat platform that can be quickly integrated into your website. The platform features a customizable interface that lets companies make the live chat interface aligns with existing branding efforts. It also supports over 140 languages and ensures better engagement... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Tidio
View 5 images
Tidio Screenshots
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Pricing
Provide Support Live Chat Logo
Provide Support Live Chat
Free trial available
Free plan available
Billing type Recurring Subscription
Small Business
$15.00
/ month
Corporate
$30.00
/ month
Enterprise
$60.00
/ month
See all pricing
Tidio Logo
Tidio
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Communicator
$19.00
/ month
Chatbot
$39.00
/ month
Tidio+
$289.00
/ month
See all pricing
Reviewer's Segments
Provide Support Live Chat Logo
Provide Support Live Chat
Small Business
68.75%
Mid Market
12.5%
Enterprise
18.75%
Tidio Logo
Tidio
Small Business
91.3%
Mid Market
7.5%
Enterprise
1.2%
Deployment
Provide Support Live Chat Logo
Provide Support Live Chat
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Tidio Logo
Tidio
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Provide Support Live Chat Logo
Provide Support Live Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Tidio Logo
Tidio
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Provide Support Live Chat Logo
Provide Support Live Chat
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Tidio Logo
Tidio
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Provide Support Live Chat Logo
Provide Support Live Chat
Total integrations: 16
  • Adobe Commerce (Magento Commerce)
  • Agile CRM
  • BigCommerce
  • Drupal
  • Duda
  • Google Analytics 360 Formerly Google Analytics Premium
  • Help Scout
  • HubSpot
  • HubSpot CRM
  • Intuit Mailchimp
  • Joomla
  • LiveAgent
  • MODX
  • Nimble
  • Pipedrive
  • Shopify
  • Site123
  • Squarespace
  • Testimonial
  • Volusion
  • Wix
  • Zoho CRM
Tidio Logo
Tidio
Total integrations: 11
  • Adobe Commerce (Magento Commerce)
  • Agile CRM
  • BigCommerce
  • Drupal
  • Duda
  • Google Analytics 360 Formerly Google Analytics Premium
  • Help Scout
  • HubSpot
  • HubSpot CRM
  • Intuit Mailchimp
  • Joomla
  • LiveAgent
  • MODX
  • Nimble
  • Pipedrive
  • Shopify
  • Site123
  • Squarespace
  • Testimonial
  • Volusion
  • Wix
  • Zoho CRM
Top Alternatives
Provide Support Live Chat Logo
Provide Support Live Chat
See all alternatives
Tidio Logo
Tidio
See all alternatives
Company Details
Provide Support Live Chat Logo
Provide Support Live Chat
  • By Provide Support, LLC
  • Located in New York, NY, United States
  • Founded in 2003
Tidio Logo
Tidio
  • By Tidio LLC
  • Located in San Francisco
  • Founded in 2013