ON24 Reviews & Product Details

The ability to customize the event console - really helps with the engagement of customers. I love the excellent reporting system as well. ON24 offers a lot of customization in terms of set-up. It also allows for integrations with other marketing softwares

The old PMXD was a difficult to use. Also, it's not uncommon to have users drop off from PMXD during the time of webinar. The need to complete recordings 2 hours before sim-2-live also stresses me out. It would be great if there's some kind of reminder.

Inability to conduct physical conferences. It allows us to reach out to a gloabl audience.

integrated and seamless features modern interface excellent customer service frequent updates and workshops on how to use the software

can't find any faults to the event platform yet

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The ease of this platform is excellent! It is very accessible and straightforward to train others on how its functions and features.

I do wish that parts of the customer's view of the console were accessible to the presenter side of the platform. It would be helpful to see what resources were uploaded/bios/time tracker.

We want to offer a high-value product and experience in a webinar format, and ON24 makes that happen! It has made our internal attendance process much easier to work with than other platforms we have previously used.

This is user friendly and is appealing to the eye in turn making it a nice platform for webinars to be held.

There is a lot of things to learn but looks like it will be smooth after getting the hang of it.

Giving our members a nice bright space to gain their CPD especially throughout lockdown.

ON24 allows us to stand out in the crowd. We are able to present our audience with unique, dynamic, and interactive experiences that are personalized to their needs. Ultimate console customization lets us showcase our brand!

I would love the ability to create practice sessions that are not official events, where we can train our various facilitators. The integration with CRM programs seems to be lacking.

ON24 has allowed us to provide one "home base" for our educational needs by letting attendees download relevant documents, link to our social media platforms. Additionally, we can provide an interactive on-demand experience we did not have before.

It is the most measurable webinar platform I've ever used. The ability for attendees to engage with your webinar after it is live is fantastic as well. Plus, you can match your branding beyond just your logo!

I wish it was easier to send and share the registration link.

Marketing reach and training. It has been hugely beneficial in engaging with customers, getting their feedback, and making our product better.

It's easy to use and the visual is very appealing. I like how interactive on24 platform is.

The platform is a little laggy and slow sometimes.

Integration problems, but reports are beneficial.

I love how innovative and user friendly the platform is to use. It is a great way to interact with our audience when we no longer have a way of doing it in person. Also getting metrics for each event is really easy and the support team is wonderful.

I wish we were told more about the learning webinars that ON24 provides. I only find them by going on their main site and searching for them.

We have solved the problem of how to take live events and make them virtual. Our attendance is higher and we have more ways of engaging with our audience. The benefits is that we are able to collect better and more accurate metrics.

Ease of customization of the audience console and registration page.

The browser based presenter console layout could be improved.

Enables me to efficiently set up and deliver webinars to large audiences.

customization, staff responsiveness, ease of use

cost per admin user, not being able to record webcam for semi live presentations

educating clients and being able to tie them back to a specific agent for follow up

Ease of use. Attendees use the same link to register as they do to attend and view on-demand. ON24 eliminates the barriers to entry that we experienced with other products. Almost every time we run a webinar, we have people reach out and ask if the webinar will be available on-demand. It's so nice to indicate they can use the same link and will receive an on-demand link. The dashboard is also very helpful and one of the things I like best is seeing the engagement level on attendees, live and on-demand views.

If you upload a video in the simu-live format, sometimes it takes a while to upload and test. We also had an incident where we had a video in between live sessions and the video stopped, then started again. This only happened once but was not ideal.

We had a larger barrier to entry with our past webinar hosting platform as attendees were not able to join via mobile and received a unique link to join. With ON24, we are solving the registration to attendee rate. We are also able to air on-demand webinars easily and have increased our attendance because of these features.

Engagement Tools and interactions with the audience

The producer side might be a little complicated because every time I had tried to upload a deck, slides are repeated in the producer side, which makes a little bit hard to manage them.

Face to Face events and data base gathering + enagement with audience

Ease of use and productivity tools have made this tool an important weapon in reaching a technical audience

We have not found an issue that we have not been able to work around

ON24 enables us to effectively reach clinical audiences with increasing participation in the quality programs

ON24 is a complete platform and failsafe.

Because it is complete the price is high.

Lead generation for marketing campaigns... We have a robust webcast platform with a complete report system to analyze the attendees behavior. Integrated with CRM system via API.

Beautiful interface, great attendee experience

Complex on the backend - which no one sees so if you can get it together internally then it's fabulous

Customized branding experiences - you aren't just registering for another webinar, you are entering that session's environment