Smartsupp vs ChatBot

Take a look at how Smartsupp and ChatBot stack up against each other across pricing, features, and support using feedback from real users like yourself. Smartsupp scores 4.7 out of 5 from 361 reviews, while ChatBot has been rated 4.4 out of 5 from 20 reviews.
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Smartsupp Logo

Smartsupp

4.7
(361)
ChatBot Logo

ChatBot

10% off first payment + 30 day trial
4.4
(20)
At a Glance
Smartsupp Logo
Smartsupp
Starting at:
$25.50/month
ChatBot Logo
ChatBot
Starting at:
$65.00/month
Overview
Smartsupp Logo
Smartsupp
Smartsupp is one of the most popular eCommerce solutions in the world with over 50,000 active webshops and websites. The platform is designed to allow companies to offer a personalized shopping experience. It helps drive sales through features that include live chat, chatbots, and video recording... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Smartsupp
View 5 images
Smartsupp Screenshots
ChatBot Logo
ChatBot
ChatBot is a customer service management solution that helps businesses create, launch and manage virtual assistants to streamline communication across websites, Facebook pages, and messaging applications. The platform makes use of an easy-to-use visual builder with a simple drag-and-drop interfa... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
ChatBot
View 5 images
ChatBot Screenshots
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Pricing
Smartsupp Logo
Smartsupp
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Standard
$25.50
/ month
Pro
$60.00
/ month
Ultimate
Contact Us
See all pricing
ChatBot Logo
ChatBot
Free trial available
Free plan available
Billing type Recurring Subscription
Starter
$65.00
/ month
Team
$169.00
/ month
Business
$499.00
/ month
Enterprise
Contact Us
See all pricing
Reviewer's Segments
Smartsupp Logo
Smartsupp
Small Business
96.95%
Mid Market
2.77%
Enterprise
0.28%
ChatBot Logo
ChatBot
Small Business
50.0%
Mid Market
30.0%
Enterprise
20.0%
Deployment
Smartsupp Logo
Smartsupp
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
ChatBot Logo
ChatBot
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Smartsupp Logo
Smartsupp
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
ChatBot Logo
ChatBot
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Smartsupp Logo
Smartsupp
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
ChatBot Logo
ChatBot
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Smartsupp Logo
Smartsupp
Total integrations: 16
  • Drupal
  • Freshdesk
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Tag Manager
  • HubSpot
  • Intercom
  • Jimdo
  • Jira
  • Joomla
  • Landbot
  • Lightspeed Retail
  • Microsoft Teams
  • PrestaShop
  • Shopify
  • Slack
  • Squarespace
  • Trello
  • Twilio
  • Webnode
  • Wix
  • WooCommerce
  • Zapier
  • Zendesk
ChatBot Logo
ChatBot
Total integrations: 11
  • Drupal
  • Freshdesk
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Tag Manager
  • HubSpot
  • Intercom
  • Jimdo
  • Jira
  • Joomla
  • Landbot
  • Lightspeed Retail
  • Microsoft Teams
  • PrestaShop
  • Shopify
  • Slack
  • Squarespace
  • Trello
  • Twilio
  • Webnode
  • Wix
  • WooCommerce
  • Zapier
  • Zendesk
Top Alternatives
Smartsupp Logo
Smartsupp
See all alternatives
ChatBot Logo
ChatBot
See all alternatives
Company Details
Smartsupp Logo
Smartsupp
  • By Smartsupp.com, s.r.o.
  • Located in Brno, Czech Republic
  • Founded in 2013
ChatBot Logo
ChatBot
  • By LiveChat Software S.A.
  • Located in Wroclaw, Lower Silesian District, Poland
  • Founded in 2002