Sitecore Experience Platform vs Zoho CRM
Take a look at how Sitecore Experience Platform and Zoho CRM stack up against each other across pricing, features, and support using feedback from real users like yourself. Sitecore Experience Platform scores 3.9 out of 5 from 367 reviews, while Zoho CRM has been rated 4.1 out of 5 from 2438 reviews.
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At a Glance
Overview
Sitecore Experience Platform is a cloud-based content management system built to help companies maintain customer relationships through personalized content development. It also helps users manage customer engagement data and facilitates easy content sharing. Sitecore Experience Platform comes wi... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Zoho CRM is a leading customer relationship management platform that businesses of all sizes can rely to manage sales, track marketing campaigns, and gain customer insight within a centralized, collaborative environment. Using Zoho CRM, users can set up and customize that platform according to th... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Unit
Seat
Billing type
Recurring Subscription
Standard
$14.00
per seat / month
Professional
$23.00
per seat / month
Enterprise
$40.00
per seat / month
Ultimate
$52.00
per seat / month
Pros and Cons
Not enough data available.
Not enough data available.
- Extensive omnichannel customer support via live chat, phone and email
- High-level automation options for various sales tasks
- Tons of integrations with third-party tools like Outlook and LinkedIn
- Mobile version with access to visual reports
- Data security, integrity, and regulatory compliance built-in
- Not the best tutorials for beginners
- Integrations can be a little clunky
Reviewer's Segments
Small Business
8.99%
Mid Market
34.6%
Enterprise
56.4%
Small Business
63.58%
Mid Market
29.86%
Enterprise
6.56%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
22
- Acquire.io
- Adobe Analytics
- AliveChat
- Amazon Web Services
- ApexChat
- Apollo.io
- Appy Pie
- Aprimo
- Asana
- BigCommerce Enterprise
- Bigin by Zoho CRM
- Box
- Brevo Marketing Platform
- Brightcove
- BuiltWith
- Bynder
- Calendar
- Campayn
- Chat2Desk
- Clappia
- Claritysoft
- Click2Magic
- ClickSend
- Confluence
- Coveo
- Creatio
- Deskxpand
- Domain.com
- Dropbox
- Folderly
- Genesis Pro
- GoTo Connect
- GoToMeeting
- Google Analytics
- Goolara Symphonie
- HubSpot
- Hunter
- Incrowd Interview
- Instapage
- Involve.Me
- JangoMail
- JivoChat
- Jotform
- Jotform Tables
- Kissflow
- Landbot
- LeadIQ
- Lyne.ai
- MCA Suite
- Mailture
- Marketo
- Microsoft Azure
- MyOwnConference
- Network Solutions
- Nextiva
- Ninja Outreach
- OpenPhone
- Oracle Eloqua
- Overloop
- Parallels Desktop For Mac
- Pardot
- Personio
- Pinpointe On-Demand
- Podium
- Postmark
- Provide Support Live Chat
- QuickBooks Desktop Pro
- QuickBooks Desktop for Mac
- Rewind AI
- Ring Central
- RingCentral MVP
- SharePoint
- Shift4Shop
- Skuid
- Slack
- Smith.ai Live Website Chat
- SupportBee
- SurveyMonkey
- SurveySparrow
- Textdrip
- Tidio
- Trello
- Twilio
- UENI
- Unbounce
- Userlike
- Xperify
- Zendesk
- Zendesk Support Suite
- Zoho Assist
- Zoho Bookings
- Zoho Campaigns
- Zoho Creator
- Zoho Expense
- Zoho Inventory
- Zoho Invoice
- Zoho Mail
- Zoho Marketing Automation
- Zoho People
- Zoho Projects
- Zoho Sign
- Zoho Social
- Zoho Sprints
- ZoomInfo
Total integrations:
82
- Acquire.io
- Adobe Analytics
- AliveChat
- Amazon Web Services
- ApexChat
- Apollo.io
- Appy Pie
- Aprimo
- Asana
- BigCommerce Enterprise
- Bigin by Zoho CRM
- Box
- Brevo Marketing Platform
- Brightcove
- BuiltWith
- Bynder
- Calendar
- Campayn
- Chat2Desk
- Clappia
- Claritysoft
- Click2Magic
- ClickSend
- Confluence
- Coveo
- Creatio
- Deskxpand
- Domain.com
- Dropbox
- Folderly
- Genesis Pro
- GoTo Connect
- GoToMeeting
- Google Analytics
- Goolara Symphonie
- HubSpot
- Hunter
- Incrowd Interview
- Instapage
- Involve.Me
- JangoMail
- JivoChat
- Jotform
- Jotform Tables
- Kissflow
- Landbot
- LeadIQ
- Lyne.ai
- MCA Suite
- Mailture
- Marketo
- Microsoft Azure
- MyOwnConference
- Network Solutions
- Nextiva
- Ninja Outreach
- OpenPhone
- Oracle Eloqua
- Overloop
- Parallels Desktop For Mac
- Pardot
- Personio
- Pinpointe On-Demand
- Podium
- Postmark
- Provide Support Live Chat
- QuickBooks Desktop Pro
- QuickBooks Desktop for Mac
- Rewind AI
- Ring Central
- RingCentral MVP
- SharePoint
- Shift4Shop
- Skuid
- Slack
- Smith.ai Live Website Chat
- SupportBee
- SurveyMonkey
- SurveySparrow
- Textdrip
- Tidio
- Trello
- Twilio
- UENI
- Unbounce
- Userlike
- Xperify
- Zendesk
- Zendesk Support Suite
- Zoho Assist
- Zoho Bookings
- Zoho Campaigns
- Zoho Creator
- Zoho Expense
- Zoho Inventory
- Zoho Invoice
- Zoho Mail
- Zoho Marketing Automation
- Zoho People
- Zoho Projects
- Zoho Sign
- Zoho Social
- Zoho Sprints
- ZoomInfo
Top Alternatives
Categories
Common categories include: CRM Software.
Company Details
- By Sitecore
- Located in San Francisco, California, United States
- Founded in 2001
- By Zoho Corporation
- Located in Chennai, Tamil Nadu
- Founded in 2000
