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At a Glance
Overview
1CRM is a cloud-based customer relationship management (CRM) platform designed to provide key business features that can help users manage sales, customer service, and business operations. The solution is known for helping customers generate leads, minimize costs, and boost sales & productivity t... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Zoho CRM is a leading customer relationship management platform that businesses of all sizes can rely to manage sales, track marketing campaigns, and gain customer insight within a centralized, collaborative environment. Using Zoho CRM, users can set up and customize that platform according to th... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Unit
Seat
Billing type
Recurring Subscription
Startup
$15.00
per seat / month
Startup+
$23.00
per seat / month
Startup+
$23.00
per seat / month
Professional
$33.00
per seat / month
Enterprise
$39.00
per seat / month
Free trial available
Free plan available
Unit
Seat
Billing type
Recurring Subscription
Standard
$14.00
per seat / month
Professional
$23.00
per seat / month
Enterprise
$40.00
per seat / month
Ultimate
$52.00
per seat / month
Pros and Cons
Not enough data available.
Not enough data available.
- Extensive omnichannel customer support via live chat, phone and email
- High-level automation options for various sales tasks
- Tons of integrations with third-party tools like Outlook and LinkedIn
- Mobile version with access to visual reports
- Data security, integrity, and regulatory compliance built-in
- Not the best tutorials for beginners
- Integrations can be a little clunky
Reviewer's Segments
Small Business
45.45%
Mid Market
54.55%
Enterprise
0.0%
Small Business
63.58%
Mid Market
29.86%
Enterprise
6.56%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
22
- 8x8 Contact Center
- Acquire.io
- AliveChat
- Android
- ApexChat
- Apollo.io
- Appy Pie
- Authorize.Net
- BigCommerce Enterprise
- Bigin by Zoho CRM
- Brevo Marketing Platform
- BuiltWith
- Calendar
- Campayn
- Chargebee
- Chat2Desk
- Clappia
- Claritysoft
- Click2Magic
- ClickSend
- Creatio
- Deskxpand
- Domain.com
- Dropbox
- Folderly
- Genesis Pro
- GoTo Connect
- GoToMeeting
- Google Maps API
- Google Workspace
- Goolara Symphonie
- HubSpot CRM
- Hunter
- Incrowd Interview
- Instapage
- Involve.Me
- JangoMail
- JivoChat
- Joomla
- Jotform
- Jotform Tables
- Kissflow
- Landbot
- LeadIQ
- LiveChat
- Lyne.ai
- MCA Suite
- Mailture
- Microsoft Teams
- MyOwnConference
- Network Solutions
- Nextiva
- Ninja Outreach
- OpenPhone
- Overloop
- Parallels Desktop For Mac
- Personio
- Pinpointe On-Demand
- Podium
- Postmark
- Provide Support Live Chat
- QuickBooks Desktop Pro
- QuickBooks Desktop for Mac
- Rewind AI
- Ring Central
- RingCentral MVP
- Shift
- Shift4Shop
- SimplyCast
- Skuid
- Skype
- Slack
- Smith.ai Live Website Chat
- Stripe
- SupportBee
- SurveySparrow
- Textdrip
- Tidio
- Twilio
- UENI
- Unbounce
- Userlike
- WooCommerce
- Xero
- Xperify
- Zapier
- Zendesk Support Suite
- Zoho Assist
- Zoho Bookings
- Zoho Campaigns
- Zoho Creator
- Zoho Expense
- Zoho Inventory
- Zoho Invoice
- Zoho Mail
- Zoho Marketing Automation
- Zoho People
- Zoho Projects
- Zoho Sign
- Zoho Social
- Zoho Sprints
- Zoom
- ZoomInfo
- macOS
Total integrations:
82
- 8x8 Contact Center
- Acquire.io
- AliveChat
- Android
- ApexChat
- Apollo.io
- Appy Pie
- Authorize.Net
- BigCommerce Enterprise
- Bigin by Zoho CRM
- Brevo Marketing Platform
- BuiltWith
- Calendar
- Campayn
- Chargebee
- Chat2Desk
- Clappia
- Claritysoft
- Click2Magic
- ClickSend
- Creatio
- Deskxpand
- Domain.com
- Dropbox
- Folderly
- Genesis Pro
- GoTo Connect
- GoToMeeting
- Google Maps API
- Google Workspace
- Goolara Symphonie
- HubSpot CRM
- Hunter
- Incrowd Interview
- Instapage
- Involve.Me
- JangoMail
- JivoChat
- Joomla
- Jotform
- Jotform Tables
- Kissflow
- Landbot
- LeadIQ
- LiveChat
- Lyne.ai
- MCA Suite
- Mailture
- Microsoft Teams
- MyOwnConference
- Network Solutions
- Nextiva
- Ninja Outreach
- OpenPhone
- Overloop
- Parallels Desktop For Mac
- Personio
- Pinpointe On-Demand
- Podium
- Postmark
- Provide Support Live Chat
- QuickBooks Desktop Pro
- QuickBooks Desktop for Mac
- Rewind AI
- Ring Central
- RingCentral MVP
- Shift
- Shift4Shop
- SimplyCast
- Skuid
- Skype
- Slack
- Smith.ai Live Website Chat
- Stripe
- SupportBee
- SurveySparrow
- Textdrip
- Tidio
- Twilio
- UENI
- Unbounce
- Userlike
- WooCommerce
- Xero
- Xperify
- Zapier
- Zendesk Support Suite
- Zoho Assist
- Zoho Bookings
- Zoho Campaigns
- Zoho Creator
- Zoho Expense
- Zoho Inventory
- Zoho Invoice
- Zoho Mail
- Zoho Marketing Automation
- Zoho People
- Zoho Projects
- Zoho Sign
- Zoho Social
- Zoho Sprints
- Zoom
- ZoomInfo
- macOS
Top Alternatives
Categories
Common categories include: CRM Software.
Company Details
- By 1CRM Corp.
- Located in Victoria, British Columbia, Canada
- Founded in 1997
- By Zoho Corporation
- Located in Chennai, Tamil Nadu
- Founded in 2000
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